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Oceanfront Suites at Cowichan Bay

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Oceanfront Suites at Cowichan Bay
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193 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Dartmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Awful room Full of flies No fly swatter Dirty towel left in the room NO AIR CONDITIONING NOT ADVERTISED AS SUCH Mold in grout in the showers The tap is dripping Not worth the price The view is the only good fea5ure Surround sound on a 1970 TV!

Helpful?
1 Thank Isabelle D
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Isabelle D, I'm sorry that we were not able to meet your expectations during your visit. We will carefully review your comments and address the issues as best we can. Air conditioning is not one of our advertised amenities. Unfortunately, our construction makes the installation of new air conditioning prohibitively expensive. In addition, our local weather patterns make air conditioning... More 

Victoria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Awful stay took 60 stitches to my face. and still havent heard anything from the management.The dog was known to staff, owner use to work at the hotel..Will never recommend or return.Called several times to speak with someone staff was rude and could care less..I can't believe a resort would trip their guests like this. Laura-Lee

Helpful?
1 Thank laurleep
vancouver
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is in a fantastic setting and has so much potential. It suffers from cheap or no investment in the product and is therefore never going to attract those who would pay top dollar. The "suite" was a small apartment but the kitchen, including the appliances, must have been at least 30 years old!! The walls looked freshly painted... More 

Helpful?
1 Thank bromovancouver
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

bromovancouver, I'm sorry that our decor sdid not match your tastes. As I have mentioned in many previous reviews, we are in the midst of a multi phase renovation which continues even while the hotel is open. There is, in fact, a lounge and restaurant on the top (5th) floor with wonderful panoramic views of Cowichan Bay and the mountains... More 

Abbotsford, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at the Oceanfront Suites as part of a BC Ferries getaway package. Staff was friendly and the suites are comfortable and clean. The view of the bay and marina are incredible. The village on the water is picturesque with lots of shop to browse in and restaurants. A great getaway location.

Helpful?
1 Thank Linda7601
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Linda7601, Thank you for taking the time to share your experience with the users at TripAdvisor. We are pleased that you enjoyed your stay and we hope to see you again! Thank you again, Rob G. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My husband and I were married at the Oceanfront Suites in Cowichan Bay on July 30, 2016. At the time we booked our venue we had read rave reviews online, mostly mentioning two specific individuals (Kal and Terry). I think it is important to note that neither work at the establishment anymore and unfortunately our experience had some hiccups. On... More 

Helpful?
1 Thank Greg Lauren D
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Greg Lauren D, Thank you for taking the time to share your experience with TripAdvisor. We appreciate all guest comments and use them as an opportunity to improve our systems and service. Please note that your comments regarding delays in communication have been heard, and we are in the process of revising our policies to ensure that this does not... More 

vancouver
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel has the potential for greatness. Unfortunately it's the little things that prevent it from becoming so. No bath towels at the pool. The bed was too firm. The late check in. The poached eggs were overcooked. Having said that the location was serene, the ever changing view breathtaking and the staff incredible. All those positive considerations makes this... More 

Helpful?
1 Thank Wanderlustvancouver9
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Wanderlustvancouver9, Thank you for taking the time to share your experience with the users at TripAdvisor. We appreciate every comment from our guests. Thank you again, Rob G. More 

Vancouver Island, BC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are very seasoned travellers and very very disappointed that the duvet sheet on our bed had black greased marks on it that we didn't see until we checked out. We told the management that it must have been there before hand but they didnt' believe us! We were charged $150 of our damage deposit. Very disappointed in this place!... More 

Helpful?
1 Thank DoreenH
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

DorrenH, Thank you for taking the time to share your comments with the users at Trip Advisor. In your carefully worded review, you didn't mention that the duvet cover in question was white, and that the marks on it appeared to be eye makeup, like mascara or eyeliner, or that the marks in question were up to two inches long.... More 

Bon Accord
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms at this resort are roomy and some of them (including the one we rented had been recently renovated) It was very nice although the kitchen could have been better appointed. There wasn't much for utensils or cups, plates, etc. The view overlooking the bay is pristine. Now for the knocks. Our daughter was married there last weekend. Check-in... More 

Helpful?
Thank adventureunlimited
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

adventureunlimited, Thank you for taking the time to send us your comments. We appreciate all of the comments that we receive. A 3pm to 4pm is not an unusual arrival time, in North American Hotels. Weddings often make any arrival time difficult, as many guests arrive early and would like to access their rooms as soon as possible. We always... More 

Victoria
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the pleasure of staying at the Oceanfront Suites on Cowichan Bay recently. The hotel is in a prime location right on the beach and overlooking the docks and nearby scenic mountains. The room had a funky round window and is very very spacious, with separate bedroom. It was definitely a little dated though, especially the kitchen. Staff were very... More 

Helpful?
Thank Mr_Jones2
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Mr_Jones2, Thank you for your kind comments. We are pleased that you enjoyed your stay with us. As I have mentioned in my responses to many previous reviews, we are presently in the midst of a multi phase renovation. The second phase of which was completed last May. One of our future phases, which will involve the kitchens and appliances,... More 

Vancouver, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We booked an Oceanfront Patio King suite for 4 adults and paid a premium price for this accommodation. Although the suite was spacious the amenities were lacking. Only two plates, two coffee mugs, two glasses, two towels when they were specifically told there would be 4 adults. Housekeeping had to be called many times over a two day period. One... More 

Helpful?
Thank Esme B
Robert G, Director of Sales at Oceanfront Suites at Cowichan Bay, responded to this review

Esme, I'm sorry that you did not fully enjoy your recent stay with us. As I have mentioned in my responses to many previous reviews, we are presently in the midst of a multi phase renovation. The second phase of which was completed last may. One of our future phases, which will involve the kitchens and appliances, will address the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront Suites at Cowichan Bay is idyllically nestled in the heart of Cowichan Valley, situated between Victoria and Nanaimo. The seaside village of Cowichan Bay - with its eclectic collection of shops and restaurants situated amongst the wharves, sail boats, fishing boats and floating homes - is one of the most picturesque locations on Vancouver Island. Oceanfront Suites at Cowichan Bay offers 56 spacious Oceanfront suites - each equipped with a master bedroom, bathroom, kitchenette as well as a comfortable living and dining area. Whether you’re looking for an outdoor adventure, romantic getaway, family vacation or a special wedding destination, Oceanfront Suites at Cowichan Bay can deliver in comfort and style. ... more   less 

Additional Information about Oceanfront Suites at Cowichan Bay

Address: 1681 Cowichan Bay Road, Cowichan Bay, British Columbia V0R-1N0, Canada (Formerly Oceanfront Grand Resort & Marina)
Location: Canada > British Columbia > Vancouver Island > Cowichan Bay
Price Range: $137 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Oceanfront Suites at Cowichan Bay 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Oceanfront Suites At Cowichan Bay Hotel Cowichan Bay
Oceanfront Grand Resort Marina
Oceanfront Grand Hotel Marina
Oceanfront Suites At Cowichan Bay Vancouver Island
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