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Waterton Glacier Suites

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311 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Houston, Texas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently spent 2 nights in one of the Romantic Suites at Waterton Glacier Suites, and it seemed palatial after a couple of nights in a small room at Many Glaciers. The room was large with a vaulted ceiling, fire place (did not use), air conditioning ( we used it every night), microwave, small refrigerator, balcony (nice... More 

Helpful?
1 Thank lhe738
Calgary, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed March 15, 2016

We needed to get away for some breath time and are having no second thoughts on choosing this destination. The room rate was welcomed as it is the off season. Friendly, courteous staff welcomed us at reception. Our Romanic Suite was clean and well stocked with the essentials including bar fridge, microwave and dvd player. There was a good selection... More 

Helpful?
3 Thank huffer1
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Salt Lake City, Utah
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in a deluxe suite. It was a great set up for a family. The room was very clean, and it was nice to have the pull-out sofa in a separate room. Also nice to have the microwave and fridge. There are two sinks, one in the bathroom and one just outside of it, which was handy for kids... More 

Helpful?
1 Thank LJTraveler2014
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We all had a wonderful visit hiking in this beautiful place. We stayed in a loft suite(the lady even gave us a ring when the room was ready, very kind and very happy to answer ALL the questions we had!) The room was just fantastic for our family, the kids loved that it had 2 floors inside one room and... More 

Helpful?
1 Thank Chris B
Northern Mississippi
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I really, really wanted to give this hotel a higher rating, but I just can't. Selecting a place to stay in Waterton was a huge challenge. None of the hotels with availability on our travel dates had exceptional reviews, so we really just randomly selected a place. We were in a very basic first floor room with a king bed... More 

Helpful?
1 Thank MBAmom
watertonalberta, General Manager at Waterton Glacier Suites, responded to this review

I want to thank you for your review as with reviews we can work on becoming better. I am glad you liked our rooms. The lower floor suites are one bedroom suites and you are correct , the air conditioning is in the bedroom. Usually if left on and doors left open it will cool the entire suite. All the... More 

Spruce Grove, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room was not like it was described. We had to call to repair the toilet after first use. Fireplace fan was so noisy we had to turn it off. Very limited, if any hot water. We got a business card when we expressed our concerns at check out.

Helpful?
1 Thank BWL755
watertonalberta, General Manager at Waterton Glacier Suites, responded to this review

I very am very sorry you did not find the room as described. I am not sure if the description was given over the phone or online. All our staff have been there for a long time and know our rooms well. Online we are very careful to describe our rooms, in all our images we do not use filters... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great stay, the staff where very helpful and knowledgeable about the town. we had a great view from our room. we will definitely stay again the next time we come to town. food and service was also great at the fireside with awesome views of the lake!!

Helpful?
1 Thank _silverjade20
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Based on reviews on this site, we expected a very different stay than we ultimately had. Although this property is clean, well maintained, and well located, it is very dated with surprisingly few amenities for the high price. Value for your dollar is not high here. The biggest issue we had though was with the customer service (or lack thereof).... More 

Helpful?
1 Thank Kristal A
watertonalberta, Owner at Waterton Glacier Suites, responded to this review

Hello - I am very sorry for your terrible customer service . That is not how we treat our guests. There is no excuse. We did have a gas outage and water outage all over Waterton Park that was caused by a construction crew hitting a gas and water line. As our guest, it is our duty to make sure... More 

Tampa, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It was a nice convenient place to stay. We stayed on a 2 bedroom suite downstairs, the view was ok from the bedroom. The layout was fine; it was very clean; the staff were pleasant and helpful. It was also a reasonable value. If we go back to Waterton we would stay there again.

Helpful?
1 Thank Bill B
Charlotte
Level Contributor
288 reviews
244 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
3 of 5 stars Reviewed June 23, 2016

We stayed here for two nights. This refurbished 2-story motel is located in the middle of Waterton Village, a couple of blocks from the lake (there's no great view from any of the rooms). Our second floor balcony suite was very nice, but first impressions when you check in are not good---it looks more like a 2-star motel---very basic front... More 

Helpful?
Thank lchjr
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
The Waterton Glacier Suites is Waterton's newest and highest rated hotel. We have three different types of suites - Deluxe, Romantic and Loft Suites with two full bathrooms! This all suite property boasts a fireplace, jetted tub, mini fridge, microwave, coffee maker, in room safes and heavenly bedding in all our rooms. We are located in the center of the village and we are a non-smoking property. ... more   less 

Additional Information about Waterton Glacier Suites

Address: 107 Wildflower Ave | Box 51, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Location: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range: $127 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Waterton Glacier Suites 2.5*
Number of rooms: 26
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Also Known As:
Waterton Glacier Hotel Waterton Lakes National Park
Hotel Waterton Glacier
Waterton Glacier Suites Waterton Lakes National Park, Canada - Alberta
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