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Alberta 5, Waterton Lakes National Park, Alberta T0K 2M0 Canada
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Room & Suite (174)
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About

#1 of 8 hotels in Waterton Lakes National Park
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Built in 1927, the Prince of Wales Hotel is located on the bluff overlooking picturesque Waterton Lakes and the township of Waterton, Alberta Canada. This stately hotel, named after Prince Edward, offers 86 guest rooms and a traditional British atmosphere complete with Afternoon Tea, the Royal Stewart Dining Room, Windsor Lounge, and the distinctive gift shop, Princess Gifts. The Prince of Wales Hotel is a smoke free, 7-story facility with designated outdoor smoking areas. Check-in time is after 3:00 p.m. and checkout time is 11:00 a.m. All rooms are accessed via stairs and are sold based on view or room size. An antique elevator is available for floors 2 through 4 and requires assistance to operate. There are no ADA-accessible rooms available at Prince of Wales Hotel. The self parking lot is located a short walk from the hotel.
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Property amenities
Free parking
Free internet
Internet
Bar / lounge
Restaurant
Gift shop
Non-smoking hotel
24-hour front desk
Room features
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lake View
Languages Spoken
English
1,741Reviews24Q+A100Room tips
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ilandgurl66 wrote a review Sep 2020
1 contribution
Disappointed with the chick in service when you are celebrating a milestone anniversary. I expected more and got less. Especially when the manager sat behind a partition and did not come out when he heard the whole conversation. Poor management service.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from Norm Duchaine, General Manager at Prince of Wales Hotel
Responded today
Dear ilandgurl66, Thank you for your review. I am sorry and surprised to hear about your experience during your check-in. My front office manager and front office team have received many outstanding reviews about our level of service, which you can see in the other reviews below. Please feel free to reach out to me directly if you would like to provide additional details about your experience at our hotel - my e-mail is nduchaine@pursuitcollection.com. Regards, Norm Duchaine General Manager
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Dale P wrote a review Sep 2020
9 contributions
Stayed in prince suite with balcony , spectacular views with world class ambiance, did the traditional high tea and evening dining, yes there can be strong winds, some things that are standard in newer accomodations are not there {tv, etc} these are non issues in comparison to how one feels staying in classic landmark rich in history. Staff, amenities and service do their part as well. if one wants a memorable or special occasion stay this is the place. yes cost is above average but well worth it.
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Date of stay: September 2020
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Response from Norm Duchaine, General Manager at Prince of Wales Hotel
Responded today
Dear Dale, Thank you for your review. I am happy to see you enjoyed your stay with us at the historic Prince of Wales and got to experience our dining rooms during your stay with us. We hope to welcome you back in 2021! Regards, Norm Duchaine General Manager
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Sakshi Kapur wrote a review Sep 2020
Edmonton, Canada22 contributions
+1
Recently I stayed in one on the famous property of waterton PRINCE OF WALES. The start was definitely not as good as we expected but the staff specially Steph and Guest relation Manager Bronzae took our great care. They have left no stone unturned. Special Thanks to both of them. Their was only one time when we felt so unattended and that too in the coffee shop where they have appointed a personal Steward to us. but unfortunately She wasn’t upto the mark my husband waited for 20 minutes to get the tea Sachet. She didn’t even bother to Ask how’s everything and did we need anything where as in She was going to each Table and asking other guests. but other than that I will give 5/5 to the Staff and the property And at end we were really Happy and it was a good weekend ❤️ Pros - Beautiful Property - Great Location - Front Desk ***** - Food was amazing Cons - rooms are bit small and very basic - As it’s a leisure property so Television - you can clearly hear voice of person in next room.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Norm Duchaine, General Manager at Prince of Wales Hotel
Responded 3 days ago
Dear Sakshi, Thank you for your review. I am happy to see you enjoyed your stay with us and thank you for sharing your pictures of our property! Glad to see that you got to experience our historic hotel and we hope to welcome you back to Waterton again soon. Regards, Norm Duchaine General Manager
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r0bertknight wrote a review Sep 2020
1 contribution
Nice hotel, lots of history, great location with spectacular views, and good facilities. Food and service good. Rooms "historical" and therefore creaky (neighbours can be noisy). No TVs (good) but well worth a visit
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Norm Duchaine, General Manager at Prince of Wales Hotel
Responded 3 days ago
Dear Robert, Thank you for your review. I am happy to see you enjoyed your stay with us at the Prince of Wales. We hope to have the opportunity to welcome you back to Waterton again soon! Regards, Norm Duchaine General Manager
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TRAVEL_LOVER96 wrote a review Sep 2020
ALBERTA326 contributions124 helpful votes
It's a very old gem of a hotel that has been maintained, but not overhauled too much. Its kept its character. We stayed during our 18th Wedding Anniversary. Our room had one double and one twin bed. Beds were okay for comfort. Room was small and it didn't bother us. We were there for the experience of staying in an Alberta gem. I loved the old wood paneling in the rooms. The woodwork throughout the hotel is gorgeous. The hotel reminds me respectfully of some of the charming, old inns we stayed at in Europe. It's real, authentic, and non pretentious of its historic heritage. Showers had hot water and good water pressure. Lots of fresh towels provided. The lounge was wonderful, dined in both lounge and Royal Stewart Dining Room. I personally preferred the lounge ambience and view from the windows. I recommend experiencing this hotel while you can beginning each year June-September 21st. Save the super, over the top luxury, pampered, spoiled experience for the Fairmont hotel chain (I love them too) and go give this beautiful Matriarch of an old hotel your support and awe. Treat it with admiration and respect as you would a frail grandmother. For ones that need modern conveniences... There is access to an old, charming manual elevator that goes from the lobby to the 3rd floor. There are no TVs in the rooms, which was lovely. And please excuse the reviews that complain about hearing the wind in the hotel.....you're visiting Waterton, Alberta everywhere is windy....every hotel is windy.
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Date of stay: September 2020
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Room Tip: Book as early as you can they fill up fast
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Response from Norm Duchaine, General Manager at Prince of Wales Hotel
Responded 3 days ago
Dear Travel Lover, Thank you for your review. I am happy to see you enjoyed your stay with us at the historic Prince of Wales. Glad to see that you got to take advantage of the outstanding views from our rooms and our rustic charm - we hope to welcome you back to Waterton again soon! Regards, Norm Duchaine General Manager
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PRICE RANGE
$192 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel prince of wales, prince wales hotel waterton
LOCATION
CanadaAlbertaCanadian RockiesWaterton Lakes National Park
NUMBER OF ROOMS
86
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Frequently Asked Questions about Prince of Wales Hotel
Which popular attractions are close to Prince of Wales Hotel?
Nearby attractions include Upper Waterton Lake (0.04 miles), Waterton Village (0.7 miles), and Bertha Lake Trail (0.4 miles).
What are some of the property amenities at Prince of Wales Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Prince of Wales Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prince of Wales Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Prince of Wales Hotel?
Conveniently located restaurants include Thirsty Bear Kitchen + Bar, Red Rock Trattoria, and Wieners of Waterton.
Is Prince of Wales Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Waterton Lakes National Park.
Does Prince of Wales Hotel have any great views?
Yes, guests often enjoy the harbor view available here.