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Crandell Mountain Lodge

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180 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Allentown, Pa.
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for two nights in July 2016. Amenities were average and a tad dated but that was more than overcome by personable, helpful and genuine service by the exceptionally friendly gentleman at the front desk. He went out of his way to assist us and did so with a smile. That's worth do much these days. Highly recommended!

Helpful?
Thank BeyondScrapple
Calgary, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

First off, the positives! Superb location and the staff were friendly. The room was clean and quiet, unfortunately, that's where it ends. This hotel is quirky at best and although I realize there are going to be some compromises when booking an older hotel, I don't believe you should have to compromise on quality. The room was small and dark,... More 

Helpful?
1 Thank Haydenfamily3
Phoenix, Arizona
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let’s get this right out of the way, if you prefer to stay in very modern and/or updated lodging, this may not be the best choice for you. On the other hand, if you are willing to stay in a lodge that is a little more dated and homey, this place could be a fun stay. We stayed for two... More 

Helpful?
2 Thank IllyCoffeeDrinkers
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Maybe I expected too much from a "rustic mountain lodge", but for the price one would have expected the wi-if to work. No cookies were available as promised. Owner seemed apathetic to the customer's needs, not just our's but other guests as well. The beds were comfortable. It was fairly clean, could have been cleaner. Smelled dank and musty, especially... More 

Helpful?
1 Thank Ann N
Iowa
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We made this reservation only two weeks before our trip so we didn't have a lot of lodging choices. The person that checked us in was very friendly and accommodating and gave us a lot of information about the village. This is an older property that has not been recently updated but our room was very clean. We were on... More 

Helpful?
Thank Iowagirl09
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful time here. We loved getting our own rooms and having a kitchen and common area. I highly recommended! At first we were disappointed we didn't get to stay at prince of Wales but this place was so homey and comfortable we instantly fell in love! Highly recommend.

Helpful?
Thank Isabella A
Port Alberni, Canada
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are comfortable if not all that large. Room 12 was a decent size with a fridge, microwave, small table and two chairs, and king bed. Shower was a good size and good water pressure. This is an older property for sure and hasn't been updated for quite some time, but the rooms were clean and the place was well... More 

Helpful?
Thank Sandy L
Victoria, BC
Level Contributor
115 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed June 20, 2016 via mobile

This so called quaint rustic motel has not been updated I'm sure since it was built. It's creaky with saggy floor boards and mattresses. Our room had no where to put our bags (2 people, 1 luggage rack, just a ratty old chair for my husbands bag). Our room had 2 double beds and pushed so close to the wall... More 

Helpful?
1 Thank Honeymoonjunkie
South Coast England
Level Contributor
154 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed June 17, 2016

Waterton village is such a nice quaint squeaky clean town/village, it's with regret that this place doesn't quite reflect that image. We came with the open mind as someone stated previously and it was kind of as we expected, it's rather tired, dingy and was a bit smelly in the corridors. From the roadside it looks like a charming rustic... More 

Helpful?
1 Thank AJS1066
Calgary
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2016

Our room was very clean with old motel style decor. We booked a room with a double and single bed and small kitchenette. It was sufficient to cook breakfast and came with a larger than bar size fridge. The only complaint is the TV is old and does not get any channels. You can also hear walking above you but... More 

Helpful?
Thank jodierehaume
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
Room types
  • Suites
  • Kitchenette
In your room
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Designated a Charming Inn of Alberta, Crandell Mountain Lodge is a rustic and quaint property that, with no telephones and few TV channels, feels like a true getaway. Guests receive complimentary use of the outdoor BBQ and access to the local Recreation Center. Choose from standard, deluxe, kitchenette, or the “Bear’s Den” that has a king size bed, fireplace and in-room jetted tub; it’s a favourite among our guests. The Crandell Mountain Lodge is a jewel within itself; with a feeling of a country bed and breakfast and the comfort of a lodge. ... more   less 

Additional Information about Crandell Mountain Lodge

Address: 102 Mountview Road, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Location: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range: $107 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crandell Mountain Lodge 3*
Number of rooms: 17
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Also Known As:
Crandell Mountain Hotel Waterton Lakes National Park
Crandell Mountain Lodge Waterton Lakes National Park, Canada - Alberta
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