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111 Windflower Ave, Waterton Lakes National Park, Alberta T0K 2M0 Canada
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Traveler (83)
Room & Suite (33)
Pool & Beach (1)

About

#8 of 8 hotels in Waterton Lakes National Park
Location
4.5
Cleanliness
3.2
Service
3.4
Value
3.0
A classic travellers hotel, the Aspen Village offers 3 selections of hotel accommodation on one property. The Windflower at Aspen Village, newly renovated motel rooms with newly done bathrooms; The Aspen, deluxe suites; and The Cottages at Aspen Village, a community of 16 guest cottages, comprised of family units, duplex cottages and bachelor suites, recently renovated and updated! A small playground area, green space and BBQ pit make it a family friendly place to stay. Open May to October.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Hiking
Gift shop
Non-smoking hotel
Room features
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
371Reviews1Q+A90Room tips
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Lance G wrote a review Aug 6
1 contribution
One bed was uneven and tipped while sitting on edge. TV only had 3 channels and turned off the signal during evening and early morning. Floor uneven. Like building is sagging . No where to put luggage. No AC. Luckily it cooled down in the evening and they provided the noisiest fan ever.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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QualitybutFrugal wrote a review Aug 1
IL11 contributions2 helpful votes
I was so surprised to read some of these reviews. We stayed in the family suite- 3 beds - #37. It was clean and had no odor to it. Was it hot on a 91 degree day - yes- but they supplied two fans which helped. Most of the town and stores do not have a/c so this was not a surprise to us. Is this a 5 star resort- no- it is a hotel in Watertown, Canada- it served its purpose and is located in the heart of the city. Not sure what everyone is complaining about- we had zero problems. It was very quiet and you could walk to everything.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris B wrote a review Jul 2022
1 contribution
We had a great stay at Aspen Village. It’s super convenient, located a block or two from everything. Our room was newly renovated. There was a second floor community deck where we spent evenings soaking up views of the nearby mountains. The kids played at a new public splash pad just up the sure half a block. Staff were super friendly, especially Caitlin. Thanks! We’ll be back.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nancy H wrote a review Jul 2022
2 contributions
Location was good. Room was decent. Bathroom had been renovated and someone forgot to install a hair dryer. When we called the front desk to ask about one, the person said it was on the wall. Nope. Then she said she would bring one to our room. Thirty minutes later, my husband went to the office to get it, only to find out there was not an extra one. When he said she could have at least let us know, her response was rude to say the least.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheila H wrote a review Jul 2022
Shubenacadie, Canada2 contributions4 helpful votes
We just finished a five day trip in Alberta and BC and this was by far the very worst place we stayed at. The girl on the front desk was quite rude and told us that the 4pm check in means nothing and we were lucky our room was ready. Our room was not cleaned and there was a teabag sitting in the coffee pot. Plus there was butter sitting on top of the coffee maker. The screen on the window was broken and my husband had to wrap paper towels around it to keep the mosquitoes out. But the straw that broke the camel's back were the mousetraps throughout our cottage. We stayed here a few years ago and it was great but it has gone downhill. I will never stay there again and will make sure to tell anyone going to Waterton to avoid this place.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BobUtah222 wrote a review Jul 2022
Utah142 contributions123 helpful votes
We stayed in one of their cottages - #37 (with 3 beds). It had it’s pro’s and con’s. First, I would say that all the employees were incredibly kind and helpful. The cottage has a full kitchen and the location was great. It’s not right on the lake but it’s very convenient to everything. The con’s were several. There is no air conditioning and it was pretty hot when we visited. Our unit was not well cleaned before our arrival and I went to the office to borrow some cleaning supplies. In addition, our unit smelled strongly of curry which I’m sure was cooked by prior guests. The condition of the unit was not great, while it did have new flooring, the ceilings are the old popcorn style and had some old damage. Also, the tv seemed newer but didn’t work very well. I would try a different place next time.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elle Jay Tee wrote a review May 2022
2 contributions
I booked a kitchenette suite with a King bedroom months before our travel date, via phone. The agent with whom I spoke assured me it was a pet friendly room. Imagine our surprise when, on arrival, we were confronted with a small, smelly room featuring two double beds. We were told this was the only pet friendly option. The beds were not the problem; the key issue was the lack of a kitchen in which to prepare our food. When traveling with a pet, eating out is challenging, and it's easiest to come prepared to self-cater. Although the room had a small fridge and microwave, it did not have any dishes or cutlery (nor a place to prepare food), and the person at the desk said it was not possible to give us any. She also grumbled at a request for a plug for the bathroom sink. The other issue was the smell in the room. We asked for, and were granted, another room, in which the odor was not as strong. As a result, we cut our stay short.
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Date of stay: April 2022
Value
Rooms
Service
Room Tip: Don't stay in a pet-friendly room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tracy F wrote a review Aug 2021
STALWART12 contributions6 helpful votes
Checked in - housekeeping had left a bag of cleaning supplies on our bed that I returned which was gross and unprofessional, office rarely open so no access to ice, no AC, unkept lawns, rundown rooms, deadbolt on door had been damaged, carpet frayed, requested a fan - it was yellowed and dirty, electrical outlets were so loose that cords didn’t stay plugged in, overpriced - would have been better in a tent
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing Manager, General Manager at Aspen Village
Responded Aug 19, 2021
Thank you for your candor, we sincerely apologize that you didn't enjoy your time with us. We have passed along your concerns to our staff and they will be addressing them promptly.
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fussybob wrote a review Jul 2021
Lethbridge, Canada148 contributions49 helpful votes
I would't have need a cottage but wanted the experience, so tried one of the duplex cottages. It was quiet even though right in town. Pros - decent bed, decent soundproofing, gas fireplace. Cons - no A/C, but not needed during my stay. No soft chair, just three kitchen chairs (padded seat). Big oversight - there is room for a comfy chair. Toilet too close to tub, hardly room for legs. I enjoyed my stay but may need to win a lottery to do it again.
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing Manager, General Manager at Aspen Village
Responded Jul 21, 2021
Thank you for the honesty!
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hombre8585 wrote a review Jun 2021
Sherwood Park, Canada43 contributions11 helpful votes
First things first. Cale at the front desk is the reason this rating is being made. What could have been a lot lower was made good due to his understanding and flexibility. Thanks Cale!!! Our room is great. Cale is obviously used to issues from Booking.com.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$123 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aspen village hotel waterton lakes national park
LOCATION
CanadaAlbertaCanadian RockiesWaterton Lakes National Park
NUMBER OF ROOMS
50
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Frequently Asked Questions about Aspen Village
Which popular attractions are close to Aspen Village?
Nearby attractions include Waterton Village (0.3 miles), Bertha Lake Trail (0.2 miles), and Waterton Wildflower Festival (0.1 miles).
What are some of the property amenities at Aspen Village?
Some of the more popular amenities offered include free wifi, free parking, and a gift shop.
Is parking available at Aspen Village?
Yes, free parking is available to guests.
What are some restaurants close to Aspen Village?
Conveniently located restaurants include Red Rock Trattoria, Thirsty Bear Kitchen + Bar, and Wieners of Waterton.
Is Aspen Village located near the city center?
Yes, it is 1.0 miles away from the center of Waterton Lakes National Park.
Are there any historical sites close to Aspen Village?
Many travelers enjoy visiting First Oil Well In Western Canada National Historic Site (3.8 miles).
Does Aspen Village have any great views?
Yes, guests often enjoy the mountain view available here.