Quarterdeck Inn & Marina Resort

Quarterdeck Inn & Marina Resort

6555 Hardy Bay Rd, Port Hardy, British Columbia V0N 2P0 Canada
Traveler (81)
This is the filthy carpet in our room.
Room & Suite (20)
Great view of docks and boats from dining area, photo doesn't do it justice
Dining (2)

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About

3.5
#3 of 7 hotels in Port Hardy
Location
4.2
Cleanliness
4.3
Service
3.9
Value
3.7

Quarterdeck Inn & Marina Resort is an excellent choice for travelers visiting Port Hardy, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

You’ll enjoy relaxing rooms that offer a flat screen TV and a refrigerator, and you can stay connected during your stay as Quarterdeck Inn & Marina Resort offers guests free wifi.

The hotel features a 24 hour front desk, a gift shop, and shops. Plus, Quarterdeck Inn & Marina Resort offers free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Port Hardy has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Seto's Wok and Grill and Toudai Sushi, which are serving up some great dishes.

Should time allow, Scarlett Point Lighthouse and Carrot Park are some popular attractions that are within walking distance.

Enjoy your stay in Port Hardy!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Darts
Evening entertainment
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Bar / lounge
Restaurant
Kids' meals
Vending machine
Fishing
Conference facilities
Meeting rooms
Baggage storage
Gift shop
Newspaper
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Room features
Housekeeping
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English

Location

6555 Hardy Bay Rd, Port Hardy, British Columbia V0N 2P0 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Port Hardy Airport
285Reviews3Q+A52Room tips
Traveler rating
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Detailed Reviews
Chesnut wrote a review Feb 2022
100 Mile House, Canada5 contributions1 helpful vote
3.0 of 5 bubbles
The hotel is adequate. It could use some more updates.

The hotel uses the old key cards and mine did not work 9 times out of ten. I was back and forth to the front desk every time I left my room to get help and find that person with the magic touch to get me back in. I was even locked out for an hour in the morning while we waited for the handyman to get on shift and get me back in the rroom. Also, my deadbolt was broken.

The staff was very friendly and dealt with the issue to the best of their ability. I felt bad for them as they probably have to deal with this all the time. The owners really need to buck up and replace this worn out card lock system.
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jenny N wrote a review Jul 2020
6 contributions
3.0 of 5 bubbles
The staff were helpful and friendly, but the room was not up to standard. The floor had not been cleaned, there were hairs on the bathroom floor from the last guest, the drawers of the bedside table were filled with previous guests drawings and when arriving in our room we weren't able to wash our hands or both shower as there was no hand soap and only 1 towel. When we called down to front desk they did help us and were lovely, just a shame the room was not cleaned fully. Bed was comfortable and the sheets looked clean.

The views of the waterfront were lovely and it's a short walk into town so the location is great. Unfortunately their restaurant was closed, I think they said for the full summer season. Breakfast was alright, looks like the buffet breakfast would've been a lot better but under the circumstances it was still good.
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Date of stay: June 2020
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Beena Ishraq, Other at Quarterdeck Inn & Marina Resort
Responded Jul 21, 2020
Dear Guest, Thank you for taking time to review The Quarterdeck Inn. First and foremost, I would like to apologize for the inconvenience we may have caused you. Above all else, providing excellent customer service is our main goal. Given the opportunity, I would like to learn more about your case. Please contact me at you convenience. Regards -Beena Ph. No.: 250-902-0455
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
-Doc7or_WHo- wrote a review Sep 2021
Pemberton, Canada22 contributions7 helpful votes
3.0 of 5 bubbles
We only stayed one night while staging to catch the Northern Expedition to Prince Rupert early the next morning and it was perfectly fine for that purpose.

The room we had was very specious and well set out. However, as alluded to by other reviewer's comments, the room fittings are dated and the bedding could be better. Certainly a replacement of the mattresses would go a long way as they felt well past their useful age.

Otherwise the property is well-located in good proximity to both town center and short drive to the ferry terminal. So all-in-all, solid option if you're only in Port Hardy for a brief stop to catch the ferry but I wouldn't exactly recommend for a destination vacation.
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Date of stay: August 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leon wrote a review Jul 2020
Vancouver, Canada7 contributions1 helpful vote
2.0 of 5 bubbles
In light of the pandemic, alot of routines in the hospitality sector must've changed. I get that.

But that doesnt excuse the following:
After moving into our room, we had to go downstairs and ask for towels, hand soap, toiletpaper cause none were in the room.
The room clearly wasnt vacuumed and had notes and trash of the previous guests in it.

Every night the bathroom sink filled with black water that wouldnt drain. When it finally did it left a residue of crumbs and dirt in it.

No housekeeping at all, even with sign on the door. New TP or towels only on verbal request.

Ive stayed in Hostels that charged a tenth of the price and had better service.

The breakfast is a joke. Yes, the pandemic makes things tricky, but to charge full price and offer nothing but muffins and coffee is more than dissapointing, especially cause we inquired over the telephone and were promised a full continental breakfast selection.

But the staff is friendly enough, the location is quiet and just a 5 minute walk out of town (in which almost everything is shut as of late June 2020). Beds are comfortable. Most furniture is damaged/broken.

Would not recommend.
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
longhaulfromlondon wrote a review Sep 2022
Teddington, United Kingdom402 contributions636 helpful votes
1.0 of 5 bubbles
I booked this place for a one night stay in Port Hardy back in November 2021, the inclusions were parking and a full breakfast. Move on to September 2022 and we arrived.

The receptionist on check in was only what I can describe as rude and hostile from the moment we approached the desk. Obviously customers were far too much trouble for her. She demanded (not asked for, demanded) the credit card I had used to make the booking which I handed over but with retrospect we should have just left then because her hostility only escalated. Finally she thrust a slip of paper at us to tick boxes on if we were 'interested in breakfast'. The choices included a box of juice and a piece of fruit.

I stopped her at this point and said we had an inclusion of a full breakfast in our booking which she had just taken payment for, she asked for proof of this which I provided and the response was 'tough, that's what's on offer, take it or leave it, it's all because of Covid'. I asked for a refund on the cost at which point she got up and walked away and did not return, at one level I was glad to see the back of her but what dreadful service.

After a few minutes a second receptionist appeared who was far more helpful and pleasant and she undertook to sort out the booking but again the 'Covid excuse' was rolled out about breakfast. (Do they know the hotel next door has its restaurant open from 06.30-21.00 every day and do they take their own customers for fools on the back of that?)

The room had clean beds and hot water and we were prepared to settle for that, the floor was filthy, - see pic of the carpet. Whatever about being run down, there is no excuse for that level of filth, it was not possible to walk to the bathroom with bare feet.

We slept reasonably well and checked out early the next morning at which point I had to deal with the original receptionist again who was just as rude and just as hostile. The cost of the room had been reduced and when I required she print out the invoice as I wanted proof of that all I can say is that if looks could kill, I would have died in utter agony.

There are NO circumstances under which I would return to this dump again.
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Date of stay: September 2022
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer O wrote a review Aug 2021
2 contributions1 helpful vote
1.0 of 5 bubbles
Very expensive for what you get: bed sagged badly; carpets dirty and stained; nothing in the vending machines; no shampoo; WiFi didn’t work and apparently couldn’t be fixed; low wattage bulbs make the room dark and dingy; and on and on. Night clerk was pleasant and polite, so there’s that. Save your money and stay somewhere else.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phyllis M wrote a review Jun 2023
Delta, Canada15 contributions
5.0 of 5 bubbles
A beautiful location with rooms facing the marina!! The front end staff were attentive and helpful! Thanks to Rochelle and Patricia particularly. A nutritious and bountiful breakfast was bagged and available as early as 5 AM or a buffet breakfast was available later for a cost
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wgabert wrote a review Sep 2021
Vernon, Canada5 contributions2 helpful votes
1.0 of 5 bubbles
My husband and I checked in at midnight after a 17 hour ferry ride from Prince Rupert. Our first impression was not good as there were pee stains (presumably from pets) on the carpet in the hall. Upon entering our room it was the same and worse as the lampshades were trashed and the room smelled very bad. I booked this room based on pictures from their website and some positive reviews there. The only saving grace was that the bed was comfortable. When we checked out my husband talked to the desk clerk about the condition of the room and she agreed that the carpets needed to be replaced and that they were going to get that done. The price charged should have reflected the state of the property. $228.00 (incl. taxes) was crazy for what we got! I recommend that you DO NOT stay here!!
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: The price is probably higher on nights when the ferry comes in. Shop around.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
101frequenttraveller wrote a review Aug 2023
Wickham Bishops, United Kingdom77 contributions68 helpful votes
2.0 of 5 bubbles
Booked one night as we were arriving on the ferry from Prince Rupert. The only positive experience about the visit was the friendly receptionist on the evening when we arrived at 12.15 am.
It went down from there. The carpet in the room had marks all over it, the bath had black marks in it and to crown it all a beetle ran across the floor. When we arrived we were given a piece of paper to list our breakfast requirements and was told to collect the orders in the morning but there was no public space to sit on. In the morning only 1 breakfast had been made up, there were 2 of us, and this time a different receptionist said that as the breakfast had all been prepared she could not do anything - after a few words some food was found.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle H wrote a review Oct 2022
Harwich, United Kingdom401 contributions128 helpful votes
5.0 of 5 bubbles
Great place to stay if you are catching the ferry to Prince Rupert. It is very easy to find with a large, free car park and just a few miles from the ferry terminal. The rooms are large, clean, comfortable and well appointed. A take out breakfast was provided on our departure as we were catching a very early ferry.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
19arjaykay46 asked a question Feb 2018
Courtenay, Canada121 contributions57 helpful votes
Can your restaurant deal with my wife's gluten & dairy dietary issues?
Answer from Beena I
Port Hardy, Canada
Yes we can.
Susan J asked a question Mar 2017
Coboconk, Canada3 contributions4 helpful votes
how far are you from the bc ferries dock?
Answer from Arnold V
Sun City, Arizona36 contributions10 helpful votes
Not far. A short walk, but I wouldn't do it dragging luggage on the uneven surface. Take a cab or join others who would also be staying at the Inn and hire a van. We used the same driver that picked us up at the airport. He was more than willing to help. '
Susan J asked a question Mar 2017
Coboconk, Canada3 contributions4 helpful votes
How far are you from the BC Ferries dock?
M2020 wrote a tip Aug 2023
Canada104 contributions14 helpful votes
3.0 of 5 bubbles
"Pick a level without barking dogs all night."
Read full review
NIchol R wrote a tip Jul 2023
North Vancouver, Canada6 contributions1 helpful vote
2.0 of 5 bubbles
"Really expensive and not comfortable. "
Read full review
Sandra N wrote a tip Jun 2023
Devizes, United Kingdom79 contributions27 helpful votes
2.0 of 5 bubbles
"Avoid the 'pub' at all costs!"
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pwindrath1 wrote a tip Jun 2022
Beaverton, OR6 contributions1 helpful vote
3.0 of 5 bubbles
"Go to another property"
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Alamed73 wrote a tip Mar 2022
6 contributions2 helpful votes
5.0 of 5 bubbles
"Top floors have gorgeous views!"
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Not the right property for you?
There are more places to choose from in the Port Hardy area.
PRICE RANGE
$127 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quarterdeck hotel port hardy
LOCATION
CanadaBritish ColumbiaVancouver IslandPort Hardy
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUARTERDECK INN & MARINA RESORT - Tripadvisor

Frequently Asked Questions about Quarterdeck Inn & Marina Resort
Which popular attractions are close to Quarterdeck Inn & Marina Resort?
Nearby attractions include Port Hardy Museum & Archives (0.6 miles), Port Hardy Visitor Centre (0.7 miles), and Carrot Park (0.5 miles).
What are some of the property amenities at Quarterdeck Inn & Marina Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Quarterdeck Inn & Marina Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Quarterdeck Inn & Marina Resort?
Yes, free parking is available to guests.
What are some restaurants close to Quarterdeck Inn & Marina Resort?
Conveniently located restaurants include Cafe Guido, The Sporty Bar & Grill, and Ha'me' Restaurant.
Are pets allowed at Quarterdeck Inn & Marina Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quarterdeck Inn & Marina Resort offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does Quarterdeck Inn & Marina Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Quarterdeck Inn & Marina Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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