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citizenM Schiphol Airport

Jan Plezierweg 2, 1118 BB Schiphol The Netherlands
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Traveler (2687)
360
Panoramas (9)
Room & Suite (905)
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About

#4 of 9 hotels in Schiphol
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
The first-ever citizenM hotel is a speedy 20-minute train journey from Amsterdam Centraal, and a four-minute stroll from Arrivals Hall 4. In your room you’ll find an XL king-size bed with soft Italian linen, and a jetlag-busting rain shower. Work from bed or stream entertainment straight to the TV with our superfast free Wi-Fi. There’s even a MoodPad for controlling the lights, blinds and temperature with the swipe of a finger. Or if you prefer to use your phone, our free app controls your whole room as part of the citizenM contactless experience - everything from checking-in to ordering food. Instead of a dull lobby, enjoy a colourful living room with cosy Vitra furniture and inspiring art. canteenM kitchen is open for you 24/7. Business to take care of? Book a societyM meeting room complete with all the tech gadgets and coffee. The entire hotel is cleaned to world-class standards (with all high-touch points disinfected) for your comfort. Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Special diet menus
Photo copier / fax In business center
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Bath / shower
Telephone
Laptop safe
Private bathrooms
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Dutch

Location

Jan Plezierweg 2, 1118 BB Schiphol The Netherlands
Name/address in local language
citizenM Schiphol Airport
4.5
8,319 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled conveniently close to Schiphol Airport, citizenM is celebrated for its tech-savvy rooms featuring iPad controls and comfortable beds, though some guests find the rooms snug and the layout unconventional. Cleanliness is a highlight, with the hotel's tidy state often praised. While the location is a hit for those with early flights, the cost is a point of contention, with many feeling the price is steep relative to the room size and amenities offered. The staff, however, earns accolades for their round-the-clock friendly service, contributing to the hotel's modern and dynamic atmosphere.
Location
Convenient
Atmosphere
Stylish
Rooms
Modern
Value
Expensive
Cleanliness
Clean
Service
Helpful
Amenities
Underwhelming
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NR0bo wrote a review Today
Amsterdam, The Netherlands1 contribution
Good place to stay before flight. Just a short walk from terminal. Quirky rooms, good vibe in bar and communal spaces. Food nice and good choices on menu. Bed was comfortable and room clean and modern. I couldn’t get the shower to work.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Derekburns50 wrote a review Yesterday
Flint, United Kingdom1 contribution
I promised a member of staff that I will return and use this group as much as possible. I could not have been made any more welcome, it was a pleasure and very relaxing, I will be downloading the app and using it regularly.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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saskiaveltman wrote a review Feb 21
1 contribution
Great room nearby Schiphol. Was with one kid and the bed is built in de room so no falling out of the bed. The room was nice and dark and the tv able to stream from your phone. Nice lights and shower, very high tech but easy to understand. Would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wrxgirll wrote a review Feb 21
8 contributions
Best hotel if you have an overnight layover in Amsterdam. The walk from the airport takes around 4 minutes. The check in/ checkout process takes under a minute. The rooms are very modern, clean, and the bed is very comfortable. I highly recommend staying here.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mirna J wrote a review Feb 18
Rogoznica, Croatia3 contributions
Definitely the best place to stay when you have a flight in the morning, or overlay the next day and just want to spend a day in Amsterdam. Everything is speedy, modern, fuss-free and comfortable, from the easy booking process on their website, to the check in... the staff are amazing, so friendly and expert, I even got lucky and got early check in. The possibility to change which floor your room is on is brilliant, and the rooms are spot-on. And then it is the little details, messages on shower gel bottles, the ipad-controllable features... really well thought out, and just rounded up by the staff. Definitely recommending this to everyone, and will be back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Even to get from the airport to entrance, the pathway has a roof!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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martinei137 wrote a review Feb 15
Castellón de la Plana, Spain1 contribution
The check in was very fast, the room fully equiped and with modern technology, controlling lights, media and curtains with an ipad. It is walking distamce from the airport and the walkway is covered in case it is raining!
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Review collected in partnership with this hotel
Date of stay: February 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TravelalotSudbury wrote a review Feb 12
Sudbury, Massachusetts90 contributions
CitizenM has a great concept. They are always immaculate, smart, youthful, and comfortable. I love them but would warn 2 unrelated people to not stay together as their is no, ahem, "privacy" in the bathroom.
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sebastian van der Sloot, General Manager at citizenM Schiphol Airport
Responded 4 days ago
Hey there TravelalotSudbury, Thank you for sharing your experience with us, your review really does put a smile to my face. The feedback our guests share play a big part in making our hotels as good as they can be, while staying true to the citizenM design and concept. We have been exploring new room layouts for future hotels, and making adjustments (where possible) to existing locations. Our rooms are a little weird and wonderful, and in creating citizenM we challenged the traditional hotel industry and re-designed the hotel room with the mobile citizen in mind, however privacy is definitely something we are aware of. Currently at citizenM Schiphol Airport, we are pleased to offer you a choice of two types of rooms. The latest has an enclosed shower and toilet, which means more privacy with less craziness. If you are coming to Amsterdam and would like to try this room, please let us know at the time of booking. Thank you and we hope to be seeing you again soon, citizenSebastian
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stuartmcdonald74 wrote a review Feb 9
Liverpool, United Kingdom1 contribution
Poor service, staff not very well trained, checked into my room to find sheets on the floor mess everywhere the room was not done for me, had to go and explain to staff that couldn’t understand, asked for receipts in the morning for checkout so I could claim my money back from company, told they would be emailed they never arrived in my inbox
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Review collected in partnership with this hotel
Date of stay: February 2024
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from citizen Robert, Guest Services / Front Office at citizenM Schiphol Airport
Responded 1 week ago
Dear stuartmcdonald74, Thank you for sharing your feedback and giving our location and sleep quality a high rating. Our apologies for receiving a room that was not cleaned yet, this should not happen. Whenever there is an issue our ambassadors are trained to take immediate action so we apologize if there was a miscommunication in this particular situation, we will always aim to provide a fitting solution to make your stay more comfortable. The same goes for your invoice, it should be automatically send after check-out, however we can always print it for you. Wishing you all the best and safe travels, citizenRobert
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tamaraobielum wrote a review Feb 9
1 contribution
Horrible and dirty hotel, no service. Room set up is really bad, toilet and showers were dirty. No customer experience no luxury nothing Terrible experience, no reception, no customer service and dirty
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from citizen Robert, Guest Services / Front Office at citizenM Schiphol Airport
Responded 1 week ago
Dear tamaraobielum, We are sorry to hear your stay was not as expected. citizenM was designed for a new breed of modern travelers, those in search for efficiency, speed and comfort. The rooms are very special and equipped with all the essentials such as a huge king size bed, a powerful rain shower, an iPad room controller, super fast free wifi, 24/7 canteen with (hot) food and drinks, a living room furnished by Vitra and a dedicated team of international ambassadors who look after the wellbeing of all our guests. We are sorry if the cleanliness of the room was not up to standard and please know that we take every issue very seriously so feel free to reach out to us if you have more feedback. At citizenM we pride ourselves for delivering our guests with the best experience. We understand our concept is not for all, however we thank you for giving us a try. Wishing you safe travels, citizenRobert
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drjmeyer wrote a review Feb 6
1 contribution
Nice but small rooms albeit well equipped. Ask for a New Room as the old rooms were aimed at the young persons market segment which anyone over 21 should have grown out of. They are also so so creating an image that I find irritating. Cuteness has no place in a hotel.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from citizen Robert, Guest Services / Front Office at citizenM Schiphol Airport
Responded 1 week ago
Dear drjmeyer, Thank you for sharing your thoughts with us! We are glad to hear you enjoyed our special room. As citizenM Schiphol was the very first hotel that we opened back in 2008, we have the original section and later added a new section. We understand that for some people the new generation rooms are more convenient, however we have many guests returning who truly enjoy the unique layout of the original rooms. We understand our concept, including our look and tone of voice is not for all, however we welcome all the new modern travelers who are looking for comfort, speed, efficiency and don't take themselves too seriously. Wishing you all the best and safe travels, citizenRobert
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$140 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citizenm hotel amsterdam airport hotel schiphol-rijk
LOCATION
The NetherlandsNorth Holland ProvinceHaarlemmermeerSchiphol
NUMBER OF ROOMS
355
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CITIZENM SCHIPHOL AIRPORT $175 ($̶2̶0̶6̶) - Updated 2024 Prices & Hotel Reviews - Haarlemmermeer

Frequently Asked Questions about citizenM Schiphol Airport
What are some of the property amenities at citizenM Schiphol Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at citizenM Schiphol Airport?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at citizenM Schiphol Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to citizenM Schiphol Airport?
Conveniently located restaurants include Bowery Restaurant, Albert Heijn to Go, and Commune Restaurant.
Does citizenM Schiphol Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at citizenM Schiphol Airport?
The staff speaks multiple languages, including English and Dutch.
Are there any historical sites close to citizenM Schiphol Airport?
Many travelers enjoy visiting Mill the Lion (2.8 miles), Windmolen "De Zwarte Ruiter" (1777) (3.4 miles), and Oude Raadhuis Aalsmeer (1789) (3.4 miles).
Is citizenM Schiphol Airport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.