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Poets Cove Resort & Spa

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Poets Cove Resort & Spa
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412 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Vancouver BC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My daughter recently had her wedding here and I cannot say enough about the staff and the venue!! The staff were more than helpful, accommodating all our needs and last minute requests. All our guests commented on the friendliness of all the staff. They could not do enough for us. Everything was done exactly as we had planned- from the... More 

Helpful?
Thank KaliVancouverBC
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thanks for the great review Cindy! We had an amazing time hosting this beautiful wedding. It was our pleasure to plan and create this wonderful day with you, Kelsey, and Andrew, and accommodate all of your lovely guests! We hope you will come back and visit us again soon! More 

Canada
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a couple of days in September. The room was great...very comfy bed, huge balcony overlooking the harbour. It's rather secluded, about 40 min. Drive From the ferry, on a hilly, windy road. That might explain why some places close down at 4:00... There didn't seem to be any lights on the road...wouldn't want to drive it... More 

Helpful?
Thank LavenderladyCanada
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the great review! We are very happy to hear you enjoyed your stay! The drive from the ferry is beautiful with lots of great views of the stunning island and surrounding ocean views. And yes, we agree this is a great destination to bring you pets. Lots of parks and walking trails right beside Poets Cove! We... More 

North Vancouver, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed for 2 nights and the location and view are top notch. The furnishings were dated and a bit shabby. The room was clean when we arrived but housekeeping did not clean the room the next day - so our second night was less comfy. The hot tub and pool did not look clean enough to use and the... More 

Helpful?
1 Thank jane q
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for your feed back Jane. We do like to keep antique furniture like the gorgeous wooden desks and big comfy chairs well maintained to generate that ambient feel of a poetic stay. Our pools and accommodation are very well maintained and cleanliness is one of our main priorities. We are sorry to hear that you found the conditions... More 

British Columbia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent only 1 night at the Resort. Accommodations were very good. Lovely view of the marina from balcony. Beautifully landscaped. Quit and peaceful. Dinning left a lot to be desired however. Dinning was not in the dinning room, but in the lounge and outside lounge (luckily was a beautiful evening). We are not outdoor eaters and ate inside. Did not... More 

Helpful?
1 Thank CanadianConnection
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the review! We agree the accommodations are great and natural surroundings are nothing but stunning. Sorry you did not enjoy your dining experience to the fullest. You were at Syrens Pub, a family style restaurant with in door and out door seating. Our Aurora Fine Dining Restaurant, also in door and out door seating, is seasonal and... More 

Olympia, Washington
Level Contributor
75 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have visited Poets Cove on several occasions over the years. This a wonderful setting on a unique little island. We have only eaten here as we have friends nearby with whom we stay. The food and beverages are "nice." Nothing special and relatively expensive. Service is adequate too. Again nothing special.

Helpful?
Thank Mike M
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for your review Mike. We do strive for excellent service and amazing food, we will review your adequate remarks with our staff and make sure this does not happen again. We look forward to having you again someday soon! More 

Loudoun County, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

We really had a wonderful experience at this peaceful resort. The room and bathroom were cozy yet had a clean modern feel. The best was curling up on the balcony with a blanket in the lounge chair watching the quiet marina awaken. Just a million dollar view! Ela made this a 5 star experience with her graceious hospitality. She took... More 

Review collected in partnership with this hotel

Helpful?
Thank Lisa M
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the wonderful review and excellent feedback Lisa! We are happy to hear you had a delightful stay. Our front desk staff, especially Ela, always strive to give our customers 5 star treatment. We look forward to you visiting us again, hopefully soon! More 

Victoria, British Columbia, Canada
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Gorgeous setting, nicely appointed facilities, beautifully landscaped, lots of photo-ops, but don't eat here. Staff was obviously young and untrained in the upscale restaurant where we had buffet Sunday Brunch. There were 3 female staff and at least 2 male staff visible and only 5 tables of customers. Service should have been superb. Staff training tips: 1) hot foods on... More 

Helpful?
4 Thank Lori V
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

We are very happy you enjoyed the beautiful surroundings, there are not many places in the world as beautiful as Pender Island. Although we have not run into these issues you have mentioned before, we will be sure to address them and be certain they will not happen again. And yes, our front desk staff and house keeping are always... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Been coming here for a few years now always by boat and the service and quality of the food has been a continual disappointment. The staff seem to try but it really looks like they are under supported and understaffed and it is really to bad as the facilities are very nice.

Helpful?
3 Thank Devon H
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for taking the time to give us a review. We are sorry to hear you have seen a decline in service and food here. A new management team was brought in this year and has addressed these issues and are creating a plan for the rest of this season, as well as next year to avoid these issues... More 

Seattle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Very disappointed during this overnight stay at the marina a few days ago. Have stayed here a number of times over the years on the boat. The dock hands were not attentive; even tried closing up shop early despite posted hours. The restrooms for showers were the worst I've ever encountered in either the San Juan Islands or Gulf Islands... More 

Helpful?
4 Thank KristalmSEA
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the review. We are very sorry this has happened, we will be looking into this immediately. The showers are regularly cleaned so this issue should not have come up, but we will make sure it never happens again. We do have another adult pool, for day access it is $10 per person. It hosts a much more... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I returned here with my daughter. We had had a great visit 4 years ago. This time there were sadly so many things that left a sour taste. The view and accommodations were lovely as previously and we did not notice any lack of cleanliness as other recent visitors noted. It was the service overall that was lacking. I wondered... More 

Helpful?
4 Thank Alisa L
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the review Alisa Thank you for coming back to visit us! We are sorry your stay was less than exceptional. We do like to keep everything neat and tidy and the views are always nothing less that spectacular. We do understand that you did come with an expired BCAA but are always happy to accommodate and glad... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Poets Cove Resort & Spa is the Gulf Islands' premier luxury resort. Tucked away in Bedwell Harbour on Pender Island, there is a luxurious combination of 22 Lodge Rooms, 9 Villas and 15 Cottages. We offer a full-service 110-slip deep-moorage marina and a Canadian point of entry customs office for CanPass users. Our stunning Aurora Restaurant and casual Syrens Lounge serves the best local fresh ingredients and our activities range from exciting kayaking adventures to rejuvenating spa treatments in our award winning 'Susurrus' Spa. ... more   less 

Additional Information about Poets Cove Resort & Spa

Address: 9801 Spalding Rd, British Columbia V0N 2M3, Canada
Location: Canada > British Columbia > Pender Island
Price Range: $161 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Poets Cove Resort & Spa 4*
Number of rooms: 46
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Also Known As:
Poets Cove Hotel Pender Island
Poets Cove Resort And Spa
Poets Cove Pender Island
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