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Poets Cove Resort & Spa

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Poets Cove Resort & Spa
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390 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Tucson
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Even though we came off of a long sailboat run and looked a little haggard, the staff was nonplussed and very welcoming. We enjoyed sitting on the patio, watching the sunset on our boat, with a glass of wine. Then, we took a dip in the pool before heading back to the boat. A pleasant stay and we will be... More 

Helpful?
Thank suwilliams15
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

We are very happy you enjoyed your stay and cannot wait until you return for another visit! Have a great summer! More 

Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here for a quick 6 day getaway. Its quite a distance from the ferry dock especially at night and not being a familiar with the roads. Even in broad daylight the sign is hard to find if your coming from the main road. First impression - a wonderful property with friendly staff and great landscaping. On a closer look,... More 

Helpful?
1 Thank Mono20013
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good afternoon Mono Thank you for the review! New signs have been ordered for the lovely natural drive into our resort from the ferry. Unfortunately, beside our resort, we could only fit a ten by six large rock sign pointing towards our resort. They are hard to come by and even harder to move! We appreciate that you like our... More 

Redhill, United Kingdom
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped for a bite of lunch on our way by and wanted to see the 'famous' Poet's Cove. Nachos were great and our salad was very good too. Though, I found a hair in it. They replaced it with no problem and then didn't charge me for it. Amazing customer service there in my opinion, I didn't ask for... More 

Helpful?
Thank Janine M
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for spending your afternoon with us, and we are delighted to hear your had a wonderful experience! Thank you for the amazing review and we hope you will come visit us again soon! More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We visited Poets during the Canada Day weekend and were very happy to see the level of service had greatly improved over the last summer. The marina staff were excellent. They were friendly and attentive. Malcolm was especially helpful. We have been customers of Poets Cove since the hotel was built and we are very happy that the food services,... More 

Helpful?
2 Thank Brad C
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good morning Brad Thank you for the review! We greatly appreciate the feed back and are happy to hear we have made a turn around from the last management team last year. Our new Executive Chef, Jesse, has made some amazing new dishes for both our Syrens Pub and Aurora Fine Dining! We have addressed the issue with the service... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We visited Poets Cove for the first Time since last summer when we had several poor experiences from a service standpoint at both the marina and restaurant. I had heard from several people including staff that work at Poets to try it again as is has significantly Improved and now has great new management including new F and B Manager.... More 

Helpful?
1 Thank Don K
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good morning Don Thank you so much for the excellent review! We are doing everything we can to keep service here at its best. The new management team will be very excited to see their hard work is paying off. Poets is very fortunate to have the marina staff it received this year. They are all very hard working! We... More 

Ambergris Caye, Belize
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Poets cove marina is a nice family destination. The marina office is conveniently located on the outside pier of the marina. The staff are friendly and helpful. The garbage and recycle for boaters is convenient as well as the fuel dock. The prices were competitive for the area. Dock in good repair easy to navigate. Boaters: no 50amp power, you... More 

Review collected in partnership with this hotel

Helpful?
Thank luckymom3
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good evening Luckymom! Thank you so much for the wonderful, and very informative review! We hope to have you back soon and wishing you a very happy summer! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Marina pub very poorly run. Staff are rude and not helpful at all. Service is terrible. Completely disappointed and would recommend you do not go. If you can put up with the service the food is quite good. Such a shame from what says it is a spa resort.

Helpful?
3 Thank 123_carlos_12
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good afternoon Carlos Thank you for your review. We are sorry to hear about your experience with our pub. We are doing everything we can to adjust these issues with sterner training and we hope you will return again to see the improvements. Thanks again and have a great summer! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Upon my arrival I was greeted and check in by their friendly staff and was welcomed by warming customer service. All around a fantastic experience, with an outstanding gym filled with all types of equipment, personal hot tubs and stunning views. Poets Cove is by far one of the most beautiful and must see locations on the West Coast, not... More 

Helpful?
Thank MarieJanss
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good afternoon Marie We are delighted to hear you had a wonderful experience with us! We do strive to keep our customer service levels high as well as the quality of stay. Poets Cove is very fortunate to be located on such a gorgeous and naturally beautiful island that cant help but give us good views from anywhere on the... More 

Toronto
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I came as part of a family reunion. We had such a great time. We were checked in by a lovely gentleman very tall but cant remember his name. While we were checking in some brought us a welcome drink which we though was a very nice touch to start off our stay. My parents and us... More 

Helpful?
Thank Vince B
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good afternoon Vince I am very happy to hear your family reunion went splendidly. I believe the gentlemen must have been Andrew, a new front desk agent, who has been wonderful to work with! The cottages have quite a stunning view of some absolutely gorgeous natural surroundings, we are very fortunate to be located on such a beautiful island such... More 

Vancouver, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This place, the restaurants in particular, is so poorly run we will never return. The only highlight was Blackberry, the resort cat. Clearly hiring professional staff is virtually impossible on South Pender Island. What could have been a high destination has become an amateurish mediocre over priced place.

Helpful?
3 Thank MLL1385
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Good afternoon Sorry to hear you feel that way about the resort. We strive to create excellent customer service throughout every outlet in our resort. The amount of professional, well groomed staff we have hired this season has been quite astounding, we hope that if you visit us again you will be able to better experience them. But... we cannot... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Poets Cove Resort & Spa is the Gulf Islands' premier luxury resort. Tucked away in Bedwell Harbour on Pender Island, there is a luxurious combination of 22 Lodge Rooms, 9 Villas and 15 Cottages. We offer a full-service 110-slip deep-moorage marina and a Canadian point of entry customs office for CanPass users. Our stunning Aurora Restaurant and casual Syrens Lounge serves the best local fresh ingredients and our activities range from exciting kayaking adventures to rejuvenating spa treatments in our award winning 'Susurrus' Spa. ... more   less 

Additional Information about Poets Cove Resort & Spa

Address: 9801 Spalding Road, British Columbia V0N 2M3, Canada
Location: Canada > British Columbia > Pender Island
Price Range: $216 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Poets Cove Resort & Spa 4*
Number of rooms: 46
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Also Known As:
Poets Cove Resort And Spa
Poets Cove Hotel Pender Island
Poets Cove Pender Island
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