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Poets Cove Resort & Spa

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Poets Cove Resort & Spa
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405 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Been coming here for a few years now always by boat and the service and quality of the food has been a continual disappointment. The staff seem to try but it really looks like they are under supported and understaffed and it is really to bad as the facilities are very nice.

Helpful?
Thank Devon H
Seattle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Very disappointed during this overnight stay at the marina a few days ago. Have stayed here a number of times over the years on the boat. The dock hands were not attentive; even tried closing up shop early despite posted hours. The restrooms for showers were the worst I've ever encountered in either the San Juan Islands or Gulf Islands... More 

Helpful?
Thank KristalmSEA
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I returned here with my daughter. We had had a great visit 4 years ago. This time there were sadly so many things that left a sour taste. The view and accommodations were lovely as previously and we did not notice any lack of cleanliness as other recent visitors noted. It was the service overall that was lacking. I wondered... More 

Helpful?
2 Thank Alisa L
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the review Alisa Thank you for coming back to visit us! We are sorry your stay was less than exceptional. We do like to keep everything neat and tidy and the views are always nothing less that spectacular. We do understand that you did come with an expired BCAA but are always happy to accommodate and glad... More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This is a very nice resort. The views are breathtaking, the pools are relaxing and the staff are very helpful and responsive. We had a few glitches with our room, but all in all the place was fantastic. We met our friends who sailed up and docked at the marina. It was a great place to hang out. Lots to... More 

Helpful?
Thank Susan H
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you for the great review Susan! We are happy to hear you enjoyed your stay. And sorry about the issue with the magnetic card. Just a heads up for everyone, something as simple as a cellphone can demagnetize the card. So try keep them in a separate pocket. Understandably Susan had hers in a case so that shouldn't happen,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We rented a cottage for the weekend. Very nice greeting upon arrival with cold lemonade and the lady was pleasant and knowledgeable about the area and things to do. The accommodation was great. Comfortable, clean with fully equipped kitchen and the BBQ was great. They are on septic system so the smell did linger into the bathrooms which was rather... More 

Helpful?
1 Thank Erin S
Kelowna, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wow, a class act in a beautiful setting! Great villa room overlooking the pool and ocean view. Loved watching the boats in the harbour, and the eagles soar while sitting on the deck. Great evenings spent on the patio at Syren's Bistro and Pub listening to Sandy Bone's blues band with great food and drink. I would recommend this to... More 

Helpful?
Thank dloch
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thank you so much for the great review! We are all every happy to hear you enjoyed your stay! We hope you will come back and visit us again soon have a great summer!! More 

Victoria Capital Regional District, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked the Marina (we our Regular Guests) but this time I added a Lodge Room for another Couple travelling with us & their 2 Boys. We enjoyed a Nice Lunch on the Patio on Saturday afternoon and Sunday Brunch for a Table of 8. Overall Service was Great from Enthusiastic Staff and Food Quality was good. My only complaint was... More 

Helpful?
Thank jal715
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thanks for the great review! We are glad we can have loyal customers such as yourselves. We will make sure we top up the upper hot tub gets topped up. Please come visit us again soon and have a great rest of your summer!! More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stopped in on a little day trip from SSI. Had fish and chips, and pizza and a few cold ones. Fat tug and moosehead on tap. Nice spot with a great view. Lots of kids in the pool and plenty of boats in the marina. The fish and chips are a must. Lots of space on the patio. Be sure... More 

Helpful?
Thank Sean D
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thanks for the great review Sean. We are glad you enjoyed your stay and couldn't agree more about those delicious fish and chips! Please come visit us again soon and have a great summer!! More 

Sammamish, Washington
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely place to clear customs and spend the night. Restaurant is excellent (try the duck, it's fantastic. Marina staff are very helpful. Well protected port. Hotel looked like a great place to stay. Pool was full of kids. View above the shops is great.

Helpful?
Thank Meber99
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

Thanks for the wonderful review, we hope to have you clear customs with us more often! Have a Great summer!! More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

Stayed in the marina part of the resort. We were looking forward to this moorage based on the website and marine travel guide. No docking assistance was offered. Lukewarm reception at the marina office to check in and pay. No information about amenities offered. After wandering about and finding things for ourselves we located the washrooms and shower facilities in... More 

Helpful?
1 Thank A TripAdvisor Member
Scott Y, Manager at Poets Cove Resort & Spa, responded to this review

We are sorry to hear your stay was less than excellent. We always offer dock assistance and have a very capable and friendly staff working our Marina, we are unsure how this happened but we will be rectifying it! Our Aurora fine dining restaurant is open Fridays and Saturdays now, but our Syrens Pub is open 7 days a week!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Poets Cove Resort & Spa is the Gulf Islands' premier luxury resort. Tucked away in Bedwell Harbour on Pender Island, there is a luxurious combination of 22 Lodge Rooms, 9 Villas and 15 Cottages. We offer a full-service 110-slip deep-moorage marina and a Canadian point of entry customs office for CanPass users. Our stunning Aurora Restaurant and casual Syrens Lounge serves the best local fresh ingredients and our activities range from exciting kayaking adventures to rejuvenating spa treatments in our award winning 'Susurrus' Spa. ... more   less 

Additional Information about Poets Cove Resort & Spa

Address: 9801 Spalding Rd, British Columbia V0N 2M3, Canada
Location: Canada > British Columbia > Pender Island
Price Range: $167 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Poets Cove Resort & Spa 4*
Number of rooms: 46
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Also Known As:
Poets Cove Resort And Spa
Poets Cove Hotel Pender Island
Poets Cove Pender Island
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