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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Kelowna, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a budget friendly option for business. Was pleasantly surprised at the cleanliness and the size of the room. The price was excellent and the room was quiet. Good location very safe and easy to find as well as a short distance to the major mall in the area. Would highly recommend!!

Helpful?
Thank cwyatt22
Brussels, Belgium
Level Contributor
179 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay would have been perfect if there wasn't any road construction going on in front of the hotel, we were there July 5, 2016, and because we were dead tired we really didn't have the energy to complain but the building was shaking every few minutes, it was a shame otherwise the hotel was great...

Helpful?
Thank Ryan A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for posting your kind comments. My sincere apologies for any inconvenience the noise caused. It was very challenging for a few days. Safe travels to you and your family and we hope to see you again soon. Sincerely, Julia Barreiros More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked through air miles and was the fastest and easiest check in and check out ever! Nice pool area, clean accommodations and friendly staff. Restaurant is priced a bit high food was ok. We went elsewhere to eat for the remainder of our trip. Comfortable king sized bed nice size TV but choice of channels was disappointing since we were... More 

Helpful?
Thank Tracy F
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you for posting your comments. We do appreciate your feedback and use it to continuously make improvements to our guests experience. We will definitely consider your suggestions. Have a great day !!! Sincerely, Julia Barreiros More 

Spokane, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

I love the greater Vancouver area and have stayed in Richmond, Langley, Chinatown, Burnaby, Abbotsford and English Bay but this was my first stay in Surrey and I already can't wait to come back, particularly to this hotel. The lobby, business center and gym are all very modern and sleek. The room itself was a basic design but the closet... More 

Helpful?
Thank dmmachart
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your very kind words. We all work very hard to ensure our guests have memorable experiences and really appreciate that effort being recognized. I will share your comments with my staff, they will be very happy. If there is anything we could have done to make your stay even better please do not... More 

Edmonton, Canada
Level Contributor
102 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

I am here for 2 nights -one booked with airmiles and one with expedia so they unfortunately make you check out - then back in. This will be first 1st night review. I arrived around 1:45 BC time - with check-in at 3 - a very strick 3 pm check in. While I waited (their restaurant is closed after breakfast... More 

Helpful?
Thank Corimarnell
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Mrs. Marnell, Thank you so much for your kind comments. It was nice meeting you and we hope to see you again in the near future. Have a wonderful day ! Julia Barreiros More 

Surrey, Canada
1 review
5 of 5 stars Reviewed June 15, 2016

location in surrey to get to Vancouver downtown is perfect people in desk, in particular, Catherine, was very kind and helpful fitness center was maintained in good condition coffee machine in room was good

Helpful?
Thank aubscf
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind comments. I will be sure to share them with my staff.We look forward to seeing you in the near future. More 

Edmonton, Canada
Level Contributor
128 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed June 4, 2016

Not sure of the age of this hotel. The lobby looks good but the furniture in the room is dated and damaged. The wifi was absolutely useless. I travel for work and rely on Internet. The speed and quality of the connections made working in the my room not possible. The desk was way to small. A small 1.5 by... More 

Helpful?
Thank 71Gonzo71
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, Please accept my apologies for any inconvenience you may have experienced. We are in the midst of an extensive renovation. Please feel free to contact me personally and I would be happy to discuss this further with you. Thank you so much for your comments . Julia More 

Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2016

Very clean hotel with well appointed rooms and comfortable beds. My room was on the first floor down from the gym, and I was worried that it would be loud. Quite the opposite. Very quiet for working late and being able to sleep. Shower was strong and bathroom was clean. I am not a fan of the soap, shampoo and... More 

Helpful?
Thank Sheri P
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sheri, Thank you so much for your kind words. I will share them with our staff. We hope to see you back in the near future. Julia Barreiros More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

This hotel is relatively new. The staff was friendly and the room spacious and clean. Nothing exceptional, but would definitely stay there again. The location is convenient- just off the trans-Canada highway and close to a large shopping centre.

Helpful?
Thank Inkypink1
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you for taking the time to send your comment. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. Thanks again for your continued support and we hope to see you again in the near future. More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed May 27, 2016

I was amazed about this hotel. Everything was simply perfect. I remember it was Coast hotel before but now Four Points, fully renovated. Nice and friendly staff, modern & quiet rooms. Especially thanks to Catherine who even helped us with our luggage and every time, she asked if everything was ok. My friend and I felt very welcomed. Thank you... More 

Helpful?
Thank Sally8581
JuliaBarreiros, Front Office Manager at Four Points by Sheraton Surrey, responded to this review

Hello Sally, Thank you for your kind comments. We strive hard to make sure every guest has a great stay. We are proud of the staff and they do work hard to make the hotel a great place to visit. I will ensure your comments are shared with Catherine and the rest of the staff. Thanks again for your continued... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 Street, Surrey, British Columbia V4N5C2, Canada
Location: Canada > British Columbia > Surrey > Guildford
Price Range: $91 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
Reservation Options:
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