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Holiday Inn Express & Suites Surrey

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#7 of 18 Hotels in Surrey
Certificate of Excellence
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213 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Penticton, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2016

Arrived at the Hotel after 9:00 PM and was greeted by the night Manager who remembered me from a previous visit. He noticed that my "Rewards" information was out of date and told me he would have it updated for me.. The room was very spacious , with a bar fridge, microwave oven and a large seating area. An enormous... More 

Thank D M
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

This is one of the best compliments any hotel can receive, simple words do not express how much it is appreciated that you took the time to share your experience. Most of our staff have been with us for some time and always appreciate seeing a familiar face, it is like welcoming guests back to our home. Thank you very... More 

Montreal, Canada
Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 16, 2016

We stayed here twice on a recent trip and recommend the hotel for cleanliness, good and varied buffet breakfast and helpful staff. While part of a chain, one gets the impression that staff really care and a solid breakfast is a good start to your day.

Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

It is extremely heartwarming to read that it shows that our staff truly do care because they work very hard and pride themselves in providing a "welcome to our home, we are so glad you came" experience for all our guests. Thank you very much for your kind review and we hope to see you again! More 

Los Angeles, California
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 4, 2016

This location is tucked into a quiet, residential neighborhood. It has easy highway access. So if you're going back-and-forth to Vancouver, you'll probably have to cross the Port Mann Bridge. It's a toll bridge, so be prepared to pay a bit. (That's a consideration if you're planning a budget vacation.) Standard wi-fi is fast. Rooms are clean and well-maintained. Breakfast... More 

Thank Ernest K
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for the great review! Just a side note: There is an alternate route to avoid the toll bridge heading west. It is admittedly quite a detour, but very doable if one wishes to avoid the toll. We appreciate you taking the time to share your experience and we hope to see you again! More 

Seattle, Washington
Level Contributor
96 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed February 21, 2016

Holiday Inn Express Surrey is off the freeway, and a straight drive from Canada to another US-Canadian border checkpoint. It is a three-star hotel, located near Guildford town center. There is nothing much around, but we were attending a lacrosse game in Langley. Check In/Check Out: It was quick both ways. I booked a standard King room, and when we... More 

Thank solewalker
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Thank you for sharing your experience. I am very sorry to learn that there were no cinnamon buns present when you were in the breakfast area, that is highly unusual and will be investigated to see what may have happened. The nearby Guildford Mall hosts Walmart, The Bay, Sears, H & M, Old Navy, and numerous other popular stores and... More 

Williams Lake, Canada
1 review
1 of 5 stars Reviewed February 20, 2016

When my husband and I first arrived at the hotel, we were greeted by great friendly front desk staff. We even received a complimentary bottle of wine as we were celebrating our engagement. We booked the Jacuzzi suite, which was decent aside from some garbage and I had to clean the tub before I used it (which I do at... More 

Thank b g
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

It is always an uncomfortable situation when a room is damaged by smell to such a degree that it has to be put out of order for extra cleaning and a damage deposit has to be imposed. This is a step rarely taken at our property due to the hard feelings it causes and pleasing our guests is always our... More 

Kamloops, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 6, 2016 via mobile

Stayed here 4 nights on business. The staff was very friendly and helpful. Small, well-furnished workout room, nice pool and hot tub are all nice. Hot breakfast was decent for a hotel with meat and egg options alongside all the typical carb offerings. The only downside (if you don't have a vehicle) is the only restaurant nearby is in the... More 

Thank revleann
Lac du Bonnet, Canada
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed January 21, 2016

We returned to this location because we had a good stay on a previous visit. While there is a little more wear and tear showing since our last visit, we were still very comfortable in the king sized room and again enjoyed the hot, free breakfast. Convenient location too, not too far from the highway or the ferry to Nanaimo.

Thank Marjorie K
Great Falls, Montana
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 21, 2016

We stayed at Holiday Inn Express & Suites Surrey on New Year's Eve, checking out Jan 1. We were satisfied with the hotel. There was a good, complete breakfast. The staff was accomodating. We arrived early and they found a room for us right away, even though it was 3 hours before check-in time. The beds were comfortable. The hotel... More 

Thank Debbie S
Okotoks, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 11, 2016

Stayed for three nights had an excellent check in can't remember the persons name but he made us feel very welcomed and was informative , the breakfast buffet was awesome good choice of food and good coffee .The room was spacious and clean with a comfortable king size bed. Will definitely stay there again .

Thank kenoCalgary
Victoria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 19, 2015

I was very happy with my 1-night stay at this hotel. It was easy to get to, the staff were friendly, wifi was fast, and the room was comfortable. The best part of my stay was the complimentary breakfast. It was wonderful. The hotel decor was about what you would expect for the price. Nothing too fancy, but not outdated... More 

1 Thank zoicca
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more   less 

Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Location: Canada > British Columbia > Surrey > Guildford
Price Range: $103 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
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Also Known As:
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
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