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The staff was very friendly but window was open in the room upon arrival and no screen on window. Also the second bed had not been changed out the previous night and we had to request new bedding to Change it ourselves. The other bed...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded September 4, 2017
Thank you for posting your review. After checking the log book closely no incident like this could be found, I would sincerely appreciate it if you could contact me with more details regarding this most unusual event. Please accept my apologies for the disappointment you...More
We stayed here after a horrible night in another hotel. The rooms are super comfy, the breakfast was top notch and the staff was very pleasant, helpful and polite. There were no shortages of smiles here. We highly recommend anyone to stay here.More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded May 26, 2017
We are sad to learn you had a bad experience, but thrilled we were able to provide a much better stay! Thank you very much for taking the time to post your kind thoughts, the staff will love reading your review. They genuinely care about...More
It's nice average Holiday Inn Express.Just what you expect .It's clean and the location is very good.everything is nearby aboun 5-10 mins drive and you have guilford Mall and other plaza also closeby.They have laundy facility site so it's very handy.Room was nice and clean.Bed...More
1 Thank Dipak-ft
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded August 11, 2017
Thank you very much for sharing your experience, we truly appreciate your kind words of description. We very much regret that the water had to be turned off from 8am to 12:45 due to a sudden plumbing issue in the basement that caused some flooding...More
Checked into the hotel very late and had asked for a quieter room on my reservation. Arrived after a delayed flight around 1am and were quickly checked in and got our room keys. We had a very quiet room and an amazing view of the...More
Thank Cory M
Response from Pickypetes, General Manager at Holiday Inn Express & Suites SurreyResponded July 17, 2017
We couldn't ask for a more complete and wonderful review! Thank you very much for taking the time to share your experience, for the great score and the detailed flattering description, it is sincerely appreciated. It is a real pleasure to read that you enjoyed...More
Only stayed for 1 night. Large quiet room at rear of hotel. Bed very comfortable. 5 mins drive from various restaurants/shopping centre. Breakfast plenty of choice, not sure about the paper plates/plastic cutlery but can see why they use it for a quick self service...More
1 Thank Jennifer S
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded July 4, 2017
Thank you for sharing your experience, your great score and kind words!
You may be pleased to learn that, after much discussion and debate, it has been decided to offer the option of real plates and cutlery again. You are correct, this is one of...More
$89 - $188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express And Suites Surrey ,
Holiday Inn Express & Suites Surrey Hotel Surrey ,