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Sandman Suites Surrey-Guildford

#9 of 18 Hotels in Surrey
Certificate of Excellence
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Sandman Suites Surrey-Guildford
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101 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Calgary
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for a wedding...will return because of location, staff hospitality (Tiffany and Sean were wonderful) Great suite with a washer and dryer in the suite and had a really nice view from the balcony. Parking is free and secured behind a locked gate (accessed by your room key) and located at the back, underground with easy access to the elevator.... More 

Helpful?
Thank AnotherCanadian47
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Dear Canadian 47, Thank you so much for your wonderful review! We are glad to hear that you enjoyed your stay and satisfied with our hospitality. Our team will look forward to your return in the near future! More 

Kelowna, Canada
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location for shopping and a number of sporting events in the Surrey area. It could be a little cleaner on the outside but the rooms are spacious and the staff keep them very clean. Having a Moxie's restaurant right there is a bonus too.

Helpful?
Thank Tod A
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Excellent place to stay with the family, kitchen and laundry in your room. Close to large shopping mall, busses with train link, and many eateries close by. Clean and well presented rooms we had a king bed single bedroom unit with a queen pull out sofa. Daily room servicing. Bar and restaurant on ground level. Stayed for a sporting tournament... More 

Helpful?
Thank Faye T
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Great place to stay. Rooms were comfortable, great when travelling with family. Service was friendly, the bar and restaurant downstairs a good choice for meals and a place to unwind... The Sandman Suites are close to the Guildford Town Centre shopping mall - a great place to shop! The kitchen was very handy and saved us heaps of money and... More 

Helpful?
Thank Renee B
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Hi Renee, Thank you so much for taking your time to give us positive feedback! We are so happy to hear that you have enjoyed your stay. We look forward to your return when your next trip to Cananda! More 

Toronto, Ontario
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 17, 2016

We had a wonderful one night stay at this hotel. The corner rooms are really REALLY nice. 06 rooms and also 05 rooms are even nicer. Great kitchen, GREAT air conditioning. In room Washer and Dryer GREAT. Coffee, juice, apples, muffins, oat bars and tea available in the morning complimentary. Internet service amazing. Business computer on the main floor nice.... More 

Helpful?
Thank nancyfries
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Good day Mr. and Mrs. Thornberry, thank you very much for your kind words. We always love knowing that we were able to provide a superior quality of service to our guests. In addition to the onsite amenities we are lucky enough be situated beside the Guildford recreation center as well as the Guildford mall for any of your shopping... More 

Greater Manchester, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 12, 2016

Upon arrival the front desk could not find our booking for 3 rooms they were very apologetic and chased this up quite quickly and eventually they managed to track it down. The rooms although they were clean and the beds were comfortable the decor leaves a lot to be desired. The air conditioning is very old and dated and a... More 

Helpful?
Thank 317jille
Prince George, British Columbia, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2016

Stayed here for work. Seemed to be sliding a bit from previous stays. Fridge/freezer did not work. Concerned my groceries were gonna go bad. Housecleaning missed a few things cleaning up. Left blinds open for grill/bar area patrons to view in. Was pleased with the rate I got; so tolerated the slide. Heard there were people actually living in the... More 

Helpful?
Thank Ron H
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Hello Ron H, thank you very much for your feedback. We are always looking for way to improve on our services. I'm terribly sorry that the stay was not an enjoyable one for you. Your concerns have been noted and discussed with our departments to ensure the challenges you faced will not continue in the future. We do have a... More 

Edmonton, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

The Hotel needs to update the rooms. The rooms are dated and need some TLC. Staff was nice and accommodating, I asked to change rooms as the room I had smelled like an ashtray and they had a room for me right away. The lobby and restaurant looks like it was newly renovated and the decor is updated which makes... More 

Helpful?
Thank JScott13
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Good day JScott13, thank you for your review. We always appreciate feedback on our hotel. I am sorry that the accommodation wasn't up to standard for you. we are in the process of updating rooms with new furniture, carpeting and appliances and are working to improve the standards including all of our facilities. I'm happy to hear our staff were... More 

Enderby, Canada
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 8, 2016

When you arrive it looks awesome... lobby is nice... decor is very very cool. On first glance room looks great... they are all full suites... like an apartment. Kitchen, livingroom, bedroom.... but once you settle in you can see things are very dated. The moulding in the bathroom was water damaged and rippling... it didn't feel clean.. bed is hard...... More 

Helpful?
Thank Denise C
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Good day Denise C, thank you very much for your review. It's always good to see people taking the time to let us know how we are doing. I'm terribly sorry we weren't able to provide you the standards of excellence expected from the Sandman name and would love the opportunity to change your perception of us. While some of... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2016

We recently stayed for just one night while visiting friends. The room(s) are very large, almost twice a normal hotel room, with separate bedroom and living room area. There was a fully equipped kitchen which would have been wonderful had we been staying more nights. A small step out balcony was a very nice amenity as hotel rooms, regardless of... More 

Helpful?
Thank CVIOwner
GMSandmanSurrey, General Manager at Sandman Suites Surrey-Guildford, responded to this review

Good day CVIOwner, thank you very much for your review it is always wonderful to see our guests happy with their stays and it is what we strive for with every guest. We are glad you enjoyed the room and Moxies restaurant as well. Their patio has just been redone and is ready for the busy summer ahead. We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Whether it's business or pleasure, Sandman Suites Surrey - Guildford has all the modern conveniences from comfortably furnished suites with plush bedding, on-site dining, high-speed Internet and sleek business facilities to suit all your needs. Located just south of Vancouver, and close to the US border, this Sandman is the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Suites Surrey-Guildford

Address: 10608 151a St, Surrey, British Columbia V3R 1J8, Canada
Location: Canada > British Columbia > Surrey > Guildford
Price Range: $113 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Suites Surrey-Guildford 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Sandman Suites Surrey-Guildford Hotel Surrey
Sandman Hotel Surrey
Sandman Hotel Guildford
Hotel Style:
#3 Romantic Hotel in Surrey
#7 Business Hotel in Surrey
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