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My girlfriend and I booked this hotel for one night. The room was nice and had a appealing modern ambience, but fell short in some aspects. BUGS EVERYWHERE. Throughout the whole stay I had to kill 6-8 insects. No, they weren't your average spider, but...More
Thank Jane D
Response from Jonie T, Director of Rooms at Civic Hotel, Autograph CollectionResponded 2 weeks ago
Dear Jane D,
Thank you for choosing Civic Hotel during your most recent visit to Surrey. I'm very sorry to hear that we did not meet your expectation during your stay with us. We take cleanliness very seriously and I'm very sorry you experienced seeing...More
This is a brand new hotel, clean and comfortable. Front desk reception are amazing but you have to ask for what you might typically think you’d have in your room like a desk and fridge.
After I checked in and got to my room immediately...More
Over the thanksgiving weekend I was fortunate enough to spend a night at the brand new Civic Hotel (part of Marriott's autograph collection of hotels). I was thoroughly impressed with every aspect of the hotel.
Sherman the bellman was great at his job and took...More
Thank Jeff F
Response from Jonie T, Director of Rooms at Civic Hotel, Autograph CollectionResponded 4 weeks ago
Dear Jeff F,
Thank you taking the time to write a thorough review of your experience with us at Civic Hotel Autograph Collection. We are honoured to have been chosen to host your stay during your recent visit to Surrey. It is always a delight...More
The new hotel in Surrey is a breath of fresh air to what is available. The hotel had that brand new smell in the room and had a very comfortable bed with a nice deep bath tub.
Room service was excellent, we had a wonderful...More
My husband and I stayed here when passing through Surrey on our way to Osoyoos. It was fantastic. The coffee bar in the lobby had amazing pastries.
Our room was beautiful, extremely clean and modern. Loved the bathroom.
We had dinner at the main restaurant...More
Civic Hotel, Autograph Collection®, is an independent, boutique hotel in the heart of a new Surrey City Centre where local business welcomes the world. With 144 guest rooms, state-of-the-art conference and …Moremeeting space, a rooftop deck and premium amenities and services — all served by a curated culinary experience, our Surrey, Canada hotel provides an ideal business or leisure experience. Please access parkade from University Drive. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Good evening Eric C,
No, we do not have coin laundry service within the hotel, but can offer information about places nearby. For your convenience, we work with a third party provider offering valet laundry service for our... More
Good evening Eric C,
No, we do not have coin laundry service within the hotel, but can offer information about places nearby. For your convenience, we work with a third party provider offering valet laundry service for our hotel guests. Please let us know if you are interested, and we would be happy to send you the price information.
Director of Rooms
Thank you for the inquiry. Self park fee is $12 inclusive of taxes and Valet parking is $23 inclusive of taxes. These fees are charged on a per night basis. Please note that the overnight parking is... More
Thank you for the inquiry. Self park fee is $12 inclusive of taxes and Valet parking is $23 inclusive of taxes. These fees are charged on a per night basis. Please note that the overnight parking is located in the P3 Level of the Surrey City Hall. You will see Teal-Coloured walls. Please take the elevator up to G, to find the hotel lobby. See you then!