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Holiday Inn Leicester - Wigston

Traveler (9)
Room & Suite (72)
Dining (11)

About

Location
Cleanliness
Service
Value
Newly refurbished bright, modern and family-friendly hotel in the leafy suburbs of Leicester complete with a brand new Bella Italia Italian restaurant, air conditioned rooms and free parking!
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Room service
Spa
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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Special Offer:IHG Global Sale
Hotel deals

Location

Full view
43Car recommended
Grade: 43 out of 100
22Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
299 Leicester Road Wigston Fields, Wigston, Leicester LE18 1JW England
Getting there
East Midlands Airport19 mi
Birmingham Intl Airport28 mi
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40Reviews
3Q+A
2Room tips
Traveler rating
  • 30
  • 8
  • 1
  • 2
  • 0
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Popular mentions
I stay in a lot of hotels all over the country so, as hubby was having an operation in Leicester I thought I would book an AirBNB for the week. Disaster - it was awful so looked the internet for ideas and found this beautiful gem. From checking into checking out, the service from everyone was superb and faultless and they couldn’t do enough for me which was fab as I was getting in a bit of a state! Breakfast has plenty of choice and dinner can be had at the Bella Italia which has good food. The little Starbucks area is a great idea and was well used although I did have in room facilities too. The only downside was that the drains need looking at as the smell in the bathroom was overpowering at times BUT that did not spoil my stay at all and the team have acknowledged this and will be working on it. I will have this has my first second and third choice of hotel every time. Put it this way, I am in town at least three times a year and hubby has got to have another operation very soon so if I can’t get a room here, I will be rescheduling until I can 😄 Thank you to everyone involved in my stay x
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This was a modern looking interior, with staff who couldn't do enough for you. The room was excellent and the restaurant was reasonably priced for quality food. As a regular user of Holiday Inns, I've seen the decline in quality taking them from a quality to budget quality for luxury pricing. This bucks the trend and then some. Gives me some faith that Holiday Inns are raising standards. Definitely go back to this hotel.
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I like this hotel. I had a lovely welcome from Samantha on reception, she was an absolute delight and is a credit to the hotel.. Friendly team in the bar and Bella Italia too... all round, a well done from me!
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Response from GuestRelations L, Manager at Holiday Inn Leicester - Wigston
Responded 1 week ago
Dear MikeM1467 Thank you for the fantastic review on our hotel here at Holiday inn Leicester Wigston. I am delighted to see that you have enjoyed our services and hotel overall. Once again Thank you for the great feedback and we look forward to welcoming you back very soon. Kind Regards Rikesh Mistry Front Office Duty Manager
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I've stayed three times over recent months for work and really like this hotel. Staff are friendly and well trained, rooms are comfy and well designed and the restaurant is spacious and food very good. Location wise the hotel works well for access to Leicester but benefits from having the space and feel of an out of town hotel. Three factors for me which prevent me giving 5 stars: 1. On two of the three occasions I've stayed my ihg points havent been added by check in staff after saying they would. I get the impression this is accidentally forgotten about. 2. Arancini starter tastes great but you need a side plate or something as you cant cut them in the shallow bowl. 3. Room service plates left in the foot of the stairwell behind reception. I guess these were from lunch (or night before) but were still there at 7pm and weren't a great first impression. Not sure who is meant to check this but there may be a gap here. Anyway, these three aspects are minor and feedback is meant constructively. Good hotel, good people, fairly priced - I'll be back soon!
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Response from GuestRelations L, Manager at Holiday Inn Leicester - Wigston
Responded 1 week ago
Dear RealisticPenguin, Thank you for taking the time to leave us your feedback on our Hotel, I am happy to see that you are happy with our product and services we provide. I would like to apologise for the inconvenience you had and will use your comments to help improve our services throughout the hotel. We look forward to see you again in the near future and this time make it a 5 STAR visit for yourself. if you have any questions please contact us directly at the hotel. Kind Regards Rikesh Mistry Front Office Duty Manager
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Modern, well-appointed hotel with delightful staff and ideally-comfortable rooms (in this case the basic double bedroom). The large double bed had crisp bedding and perfect pillows. The shower was fantastic, great water pressure from an overhead ‘rain’ shower head and a handheld (usable separately and together). Front desk arranged for complimentary toothpaste and brush to be brought to the room (this stay was an unexpected stopover). Ample free parking, plus the big bonus of the hotel restaurant being a Bella Italia which served a truly delicious pizza and some salads of perfect freshness and taste - the hotel bar serves BI’s signature Menabrea beer as well as the restaurant itself. Didn’t try the breakfast or the indoor pool which was under repair. All in all, a gem of a place to which I hope to return.
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Response from GuestRelations L, Reception at Holiday Inn Leicester - Wigston
Responded 3 weeks ago
Good Afternoon, Thank you so much for taking the time to leave such an excellent review. We are extremely happy to hear you enjoyed your stay with us and had a lovely experience in our Bella Italia restaurant. We look forward to welcoming you for future stays. Warm Regards, Paris Munday Front Of House
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PRICE RANGE
$52 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western leicesterleicester best western
FORMERLY KNOWN AS
Ramada Leicester Stage/BEST WESTERN Leicester Stage Hotel
LOCATION
United KingdomEnglandLeicesterWigston
NUMBER OF ROOMS
79
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