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Calle J. Peralta Entre D. Marmol E Independencia, Gibara 82100 Cuba
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Room & Suite (56)
Dining (16)

About

#1 of 10 hotels in Gibara
Location
Cleanliness
Service
Value
Good to know
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English, French, Spanish, German
Property amenities
Free public parking nearby
Paid private parking on-site
Public wifi
Bar / lounge
Diving
Bowling offsite
Rooftop terrace
Concierge
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Evening entertainment
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Safe
Iron
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Room types
Suites
209Reviews16Q+A31Room tips
Traveler rating
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Robert D wrote a review Dec 2019
Dallas, Texas216 contributions79 helpful votes
The hotel is an old colonial building with much charm. The renovation and restoration have turned it into a beautiful boutique hotel. The staff were very attentive and helpful. The rooms a very nice and the beds are comfortable. The service and food were also very good and the drinks were cheap and good.
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Date of stay: November 2019
2 Helpful votes
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Response from ReputationOnline, Quality Manager at Gibara
Responded Dec 27, 2019
Dear Robert, We would like for you to know that we are really pleased you had such a fabulous holiday with us. Every area and every service of our hotel is designed to provide a quality holiday experience, so we are always delighted when we receive confirmation this has been achieved. We would like to thank you once again for your appreciation and hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Heritage Gibara
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shell-k74 wrote a review Sep 2019
Rotherham, United Kingdom56 contributions19 helpful votes
Stayed here for just 1 night on a overnight excursion whilst in guardalavaca it was a beautiful hotel food was amazing. Lovely big room with giant flat screen and walk in shower. The beds were so comfortable wished we had been here for the full holiday!!!
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Date of stay: September 2019Trip type: Traveled with family
1 Helpful vote1 Repost
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Response from ReputationOnline, Quality Manager at Gibara
Responded Sep 23, 2019
Dear guest, Firstly we want to thank you for choosing Iberostar for your recent holiday and for sharing your experience with us. We are really happy to read your enthusiastic comments about our prime pillars we set in place to ensure splendid vacations for our guests. Once more we thank you for this complimentary review of our hotel and we hope to see you again in the future. Best Regards, Quality Manager Iberostar Heritage Gibara
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Manolo Garriga wrote a review Jul 2019
Havana, Cuba81 contributions13 helpful votes
We had a fantastic time in Iberostar Heritage Gibara, also known as Ordoño. Great location. Wonderful attention. And the food was amazing. The cheff would always come out to the dining room to ask the guests about the menu and ask for suggestions. They were not necessary, because he would always surprise us. The waiters were friendly and very attentive, always trying to make ourselves feel at home. We were very busy during the Gibara film festival, but always found a nice space to rest. All the services were great. Thank you guys. We will definitely come back.
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Date of stay: July 2019
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: All the rooms I saw were good.
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1 Helpful vote
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Response from ReputationOnline, Quality Manager at Gibara
Responded Jul 16, 2019
Dear guest, First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar and we want to thank you for sharing your experience with others. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. Best Regards, Quality Manager Iberostar Heritage Gibara
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Bob_Michaels wrote a review Jun 2019
Apopka, Florida6583 contributions99 helpful votes
This review is about the Arsenita, not the Ordono, although the two are mixed on this website. Both are Iberostar hotels in Gibara but four blocks apart BTW, have also stayed at Ordono which is also good but we prefer Ansenita. I chose the Arsenita for a special two night getaway for my wife's birthday because I knew of the great service as we have stayed there many times before. The staff pulled out all the stops since it was a special occasion. Complimentary bottle of champagne, bowl of fresh fruit, meals served out on our private balcony overlooking the park, and those continuous smiles and happy words. I pull a bottle of champagne out of the refrigerator and they immediately return with a champagne bucket full of ice and two champagne glasses, all without having to ask. Staff knows my wife is Cuban but immediately figure out she also speaks good English. And, I am from the US but my Spanish is not so good. So they always communicate with her in Spanish, me in English, and both of us in English so I can understand better about anything that relates to both of us. While the building is like a century old, every room has been totally remodeled a few years ago. So everything in the room is modern. And, everything works perfectly, something not to be assumed in Cuba.
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Date of stay: June 2019
Location
Service
Trip type: Traveled as a couple
Room Tip: We always ask for, and frequently get one of the two rooms with the large balcony.
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1 Helpful vote
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Response from ReputationOnline, Quality Manager at Gibara
Responded Jun 25, 2019
Dear Bob, First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again, we thank you for your pleasant opinion of our hotel and hope that we will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Gibara
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Terry M wrote a review Jun 2019
London, United Kingdom105 contributions84 helpful votes
We stayed in Hotel Arsenita, the sister hotel to the Ordono. Just be aware which hotel you have booked when you book with Iberostar. Both hotels seemed very similar in style etc. The Ordona is in a side street while the Arsenita overlooks the central square and church. We had a nice room with balcony overlooking the plaza. We were there out of season and the hotel and town were very quiet with many bars and restaurants shut. Just around the corner is the excellent paladar restaurant 'Perla del Norte'.
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Date of stay: June 2019
Rooms
Location
Service
Trip type: Traveled as a couple
3 Helpful votes
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Response from ReputationOnline, Quality Manager at Gibara
Responded Jun 18, 2019
Dear Terry, We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home. Again, we thank you for your comments and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Gibara
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PRICE RANGE
$69 - $92 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Iberostar Gibara
LOCATION
CaribbeanCubaHolguin ProvinceGibara
NUMBER OF ROOMS
53
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Frequently Asked Questions about Gibara
Which popular attractions are close to Gibara?
Nearby attractions include Museo de Historia Natural (0.1 miles).
What are some of the property amenities at Gibara?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Gibara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gibara?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gibara?
Yes, free public parking nearby and paid private parking on-site are available to guests.
What are some restaurants close to Gibara?
Conveniently located restaurants include La Perla Del Norte, La Cueva Taína Restaurante, and El Coral.
Which languages are spoken by the staff at Gibara?
The staff speaks multiple languages, including English, Spanish, French, and German.