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52 Moo 13 Ao Noi, Prachuap Khiri Khan 77210 Thailand
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About

#1 of 39 hotels in Prachuap Khiri Khan
X2 Kui Buri Resorts is designed and built with a primary goal that they must "satisfy the spirit". This is partly achieved via architectural design, but more importantly through natural beauty of the location and the meshing of the structures with the canvas provided by nature.
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52 Moo 13 Ao Noi, Prachuap Khiri Khan 77210 Thailand
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Bangkok Intl Airport137 miSee all flights
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362Reviews2Q+A53Room tips
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Unalome W. wrote a review Jun 2021
Bangkok, Thailand984 contributions139 helpful votes
+1
This hotel is niche as PET friendly hotel in Thailand is kind rare. However, if you don’t have dogs or cats, I suggest you look for other hotels. Our room was stinky. It had a smell of wet dog everywhere especially in the toilet. All the furnitures were so worn out. One of the light bulbs in the bed room burnt one of our bags. The electrician came in and out of our room all the time to fix light bulb, then curtain, then toilet flush, then the whole electricity in the room (I guess from light bulb short circuit). The extra bed that we paid for happened to be 2 separated square boxes that were uneven and unable to sleep on. GM eventually rushed to apologize and kindly upgraded us to one of their best room, which was also very run down. From broken patio’s floor to curtain.
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Response from Kiattiyos Aprachitpairin, General Manager at X2 Kui Buri
Responded Jun 17, 2021
Dear unalomew, Thank you for sharing your feedback during your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do take note of your detailed feedback as well as the communication handling from our team members. All of which have been discussed with the relevant department heads concerned to see how best we can achieve rapid improvement. With this in mind, we once again thank you for your feedback and we most certainly do look forward to welcoming you back in the future. Best Regards, Kiattiyos Aprachitpairin General Manager
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Frank N wrote a review Jun 2021
7 contributions
+1
Pros: Pet-friendliest ever. Everything is on the spot, services are top notch. We love the can-do attitude of staffs. Breakfast was great. Dinner was excellent. The location is right on the beachfront and very quite. Will come back for sure. Cons: car park is a nightmare standing out on a hot sunny day with absolute no shed. We stayed there for a week and there was no rain so my car was on fire. The film on my front windshield literally melted. So, Car lovers may find this annoying. I can hear can notice movements of villas next to me. Meaning, they can experience the same. The bamboo fences between each villa to another is very low with gaps in between so privacy was not top notch. When we booked the stayed 1 week before our visit we called and asked if the champagne breakfast is still available. The hotel staff confirmed they still serve as usual. However when we’ve arrived, we were told that they do not serve alcohol at the restaurant due to government announcement which was fair. So, we asked about the bubblies in the morning and we were told that they can serve in villa with additional costs of 200THB/person x 2. So we ended up did not have champagne breakfast the whole week except one morning where we wanted to try and turned out they put the sparkling wine was served in the carafe which killed the sparkling wine completely. Overall I’m giving this place a 4/5
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Car park is on fire from the heat
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Response from Kiattiyos Aprachitpairin, General Manager at X2 Kui Buri
Responded Jun 9, 2021
Dear Frank N, First and foremost, thank you for having chosen X2 Kui Buri Resort as the hotel of choice for your stay. Your extremely valued feedback and comments will contribute to helping us improve our performance and exceed our guests' expectations. It is such a pleasure to receive both pros / cons during your recent one week stay with us. Your concerns have been shared and discuss with the relevant department heads to see how best we can achieve rapid improvement to meet with our guest expectations. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Best Regards, Kiattiyos Aprachitpairin General Manager
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C.Siri wrote a review Mar 2021
10 contributions3 helpful votes
+1
Old, unpleasent, and over price, Pool Villa, with a small pool in front!, room was very old, not maintenance many areas need touch up, all broken, hotel cleaniness, big pool never clean, a lot of broken mosaic tiles inside, very bad, scary and can make you injured, pool villa in the back open to main pool but cannot closed, have to ask staff to closed and open by them which is unconvinence, breakfast not variety, not coconut same like X2 ocean pattaya, choice of 2 main courses that u can choose only, not for this price that you charge!,
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Date of stay: March 2021
2 Helpful votes
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Response from Kiattiyos Aprachitpairin, General Manager at X2 Kui Buri
Responded Mar 22, 2021
Dear kengiiez, First and foremost thank you for having chosen X2 Kui Buri Resort as the hotel of choice for your stay. Also, I would like to thank you for sharing your personal feedback. It appears that we have failed to meet your expectations and we offer our sincere apologies to you. I do take note of your detailed feedback with regards to all issues. Kindly do note that we have started our perfect room program and will continue to improve our rooms' condition and all maintenance issues including variety of brakfast options. All of which have been discussed with the relevant department heads concerned to see how best we can achieve rapid improvement of our products and services. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel as our valued guest in the future. Best Regards, Kiattiyos Aprachitpairin General Manager
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rhtbkk wrote a review Dec 2020
Bangkok, Thailand5 contributions
Based on my four night stay between Xmas & New Year, I’ve got mixed views about my experience at X2 Kui Buri (x2kb). I stayed in a ‘deluxe ocean front pool villa’, which based on room pricing with breakfast (prepaying via a booking website at an average THB 12,000/night, or roughly USD 400/night), would seem a premium room accommodation by Thailand standards, particularly during Covid. While not exactly comparable, even the justifiably famed Mandarin Oriental hotel in BKK offers prepaid, high season accommodation rates in a similar price range. As a seasoned global traveler with elite-tier loyalty status with several global hospitality brands & stays at numerous legendary hotels across the globe, admittedly my expectations may not be typical. Nonetheless, I offer my opinion & observations about items that are important to me. - Villa #4. While x2kb’s room interior design was aesthetically pleasing, IMO overall room maintenance & cleanliness surprisingly, was decidedly sub par. Many room finishings, fittings & fixtures are shabby or broken—e.g., peeling wall & cabinetry veneer & base moldings; broken table lamp; cracked glass counter tops; unvarnished, worn terrace decking. The bathroom, especially, showed major wear & tear with need for improvement—e.g., sub-functional wash basin & bath tub fixtures & shower heads; very poor shower stall water drainage; heavily lime-scaled shower tiling & pipes; worn-to-the-brass ‘chrome’ or rusted-out bath & basin fixtures; leaking basin spout; peeling silicon grouting; ‘mirror rot’ back-of-glass coating. A different matter, in the room, cheap paper napkins (as typically seen at Thai food courts or street-side restaurants) are provided in lieu of more customary Kleenex-style tissues—this was notably jarring inasmuch as other bathroom amenity products were of appropriate higher quality. My expectation, frankly, had been for a room displaying careful, diligent upkeep—so this evident disrepair was thoroughly disappointing for me, given the room price. - F&B at 4K restaurant. With a new Covid surge underway in Thailand, it was comforting that Covid safety precautions were an important consideration by x2kb & staff, as well as the guests then in residence—e.g., spacious dining table ‘distancing’, ample hand sanitization products like gels & gloves; face masking. I was satisfied with the breakfast offering (a hybrid buffet & a la carte arrangement) that made for an interesting, varied & high quality meal. Very commendable were the F&B staff who were especially knowledgeable, attentive & guest-service centric. My major good surprise regarding F&B was the special Xmas dinner—aside from the F&B staff’s fine service, the menu offering, high quality ingredients, & careful meal preparation & elegant presentation reflected what I understand is the executive chef’s past experience at high-end Thailand hotels. IMO this particular meal as well as a different dinner, were as good as one would find in BKK’s finest (more pricey) restaurants, & to me provided a fair & quite reasonable value-for-price proposition. - x2kb ambiance. Being far away from other commercial enterprises, this is a relaxing, adult-oriented resort property, in a quiet, remote locale. The accessible, fronting beach is pristine with quite limited public usage—making for enjoyable beach strolls when the tide was out. Though a relatively compact property footprint, the x2kb physical layout allows for a lot of guest privacy & no public noise. The x2kb public spaces are tidy but in some ways, IMO they too show disrepair & that facility maintenance & upkeep seems a lower priority at x2kb—e.g., pool side lounge deck was filthy with badly worn wood finish; rotten wood deck boards & dangerously protruding decking screws; threadbare pool towels. Peculiar to me is that the main pool’s public restroom was in far better condition than that in my villa (but even that bathroom only provided cheap paper napkins rather than suitable paper hand towels). According to in-room signage the x2kb staff is intentionally unobtrusive, giving priority to guest privacy. Incidentally, the fine service from the 4K F&B team was a complete contrast to the x2kb front desk staff who displayed minimal guest relations savvy—they were quite adept at saying ‘no’ or ‘I don’t know’, without first volunteering what seems an obvious, more guest helpful & proactive ‘let me find out’ or similar; nor were they even perfunctorily courteous by offering any simple ‘thank you for your stay’ at time of my check-out/payment. IMO that’s simply bad manners on their part, & they came up short on their various guest-facing ‘moments of truth’. I would hesitate to personally recommend this property to family or friends, given what I deemed to be the overall shabby condition of the more premium priced ocean front villa accommodation (perhaps there’d be better value with other room types). At the same time, I don’t know but assume that Covid, which led to disastrous Thailand tourism levels & low guest occupancy numbers for others, perhaps caused x2kb to make difficult choices regarding their monetary & other resources concerning maintenance & upkeep. That said, x2kb remained open, so naturally my & I think prospective guests’ expectations would be for business & quality standards as usual (aside from Covid-related safety precautions). To me, giving a most charitable assessment, the overall x2kb quality & guest service standard was uneven,. While the location & physical setting is stellar, & there’s a laudable F&B operation, I’m not convinced whether these features alone justifies another stay on my part. The overall price-to-value relationship for me was misaligned for my satisfaction. Furthermore, it’s not especially clear to me, from reading other guests’ reviews from their past stays, whether x2kb management takes to heart & actions the feedback shared by its guests. To the contrary, IMO x2kb management’s responses to guest critiques could read like platitudes. I for one shall consider other hotel stay options on future visits to Kui Buri & its surrounding area.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Kiattiyos Aprachitpairin, General Manager at X2 Kui Buri
Responded Dec 31, 2020
Dear rhtbkk, Happy New Year 2021. First and foremost, thank you for having chosen X2 Kui Buri as the hotel of choice for your stay. Also, we would like to thank you for sharing your personal feedback. It appears we have failed to meet your expectations and would like to extend our sincere apologies to you. At X2 Kui Buri, we do place out guest’s satisfaction as our number one priority, and your evaluation will certainly help us identify areas that required attention to prevent future occurrence. We do take note of your detailed feedback. All of which have been discussed with the relevant department heads concerned to see how best we can achieve rapid improvement and meet with our guest expectations . With this in mind we once again thank you for your feedback and we most certainly do look forward to welcoming you back to our hotel in the future. Best Regards, Kiattiyos Aprachitpairin General Manager
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Kazu wrote a review Dec 2020
Yokohama, Japan25 contributions15 helpful votes
If you want to stay only yourselves (only human), you should stay other hotels. Service for staffs especially restaurant is very bad. Water in the room is salty, water in the bottle is very bad taste.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Kiattiyos Aprachitpairin, General Manager at X2 Kui Buri
Responded Dec 21, 2020
Dear kazu25chan, Thank you for your comment and suggestions. I have shared your comment with the team for immediate investigation and improvement. Rest assured that we will take appropriate measure to address this issues and for further rectification. Nevertheless, hope that it did not tarnished your overall experience with the hotel. I do nope that we will be able to welcome you back in the future. Best Regards, Kiattiyos Aprachitpairin General Manager
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LOCATION
ThailandPrachuap Khiri Khan ProvincePrachuap Khiri Khan
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Frequently Asked Questions about X2 Kui Buri
Which popular attractions are close to X2 Kui Buri?
Nearby attractions include Wat Ao Noi (4.0 miles).
What are some of the property amenities at X2 Kui Buri?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at X2 Kui Buri?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at X2 Kui Buri?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at X2 Kui Buri?
Yes, free parking is available to guests.
What are some restaurants close to X2 Kui Buri?
Conveniently located restaurants include P2N Pizza And Bakery Delight, Fatalayjone Restaurant & Resort, and 4K Restaurant.
Are there opportunities to exercise at X2 Kui Buri?
Yes, guests have access to a pool during their stay.
Does X2 Kui Buri have an airport shuttle?
Yes, X2 Kui Buri offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at X2 Kui Buri?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to X2 Kui Buri?
Many travelers enjoy visiting Wat Khao Chong Kra Chok (7.3 miles).
Does X2 Kui Buri have any great views?
Yes, guests often enjoy the ocean view available here.