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Hotel Universel Alma

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Hotel Universel Alma
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77 Reviews from our TripAdvisor Community

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Showing 20: English reviews
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

At first sight the hotel looked a bit of a concrete block and we had trouble finding our way to the entrance (from the lower level car park). However it proved to be very pleasant, clean and with comfortable beds. We had breakfast here and it was good too. We also found the staff to be friendly and helpful

Helpful?
Thank Richard S
Management response:

Thank you very much for your good comments . More 

Laval
Level Contributor
158 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 17, 2016

We stayed only a night. It’s clean, quiet and personnel is super nice. The best was ok but not the best. There is free parking and free wifi. There is also a movie theater in the building. I would go back for sure. The restaurant is also good and not too pricy.

Helpful?
Thank TonyTiger19
Washington DC, District of Columbia
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 29, 2015

Odd configuration as it shares spaces with medical and other offices, confusing entrance. Other than that, very nice hotel. Well-appointed, wonderful staff, good restaurant. AND outstanding spa attached.

Helpful?
Thank Judydub
Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 9, 2015

Positives: Good location by the Saguenay Rapids, friendly staff with varying degrees of English ability (having some French definitely helps), good food in the restaurant. Negatives. Hotel appears to date from around 1970 and looks like little has been updated. Thee was a big scorch mark on the carpet in our room, the veneer on the dresser was worn off... More 

Helpful?
Thank Writer9
Elora, Canada
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 9, 2015

We stayed at the Hotel Universel for the first night of our cycling trip around the Veloroute des Bleuets. This hotel is situated in a nice part of Alma, right alongside beautiful river rapids. The restaurant in the hotel was fairly good for lunch/dinner, but breakfast was pretty ordinary. One problem we encountered was that the apparently paper thin walls... More 

Helpful?
Thank DutchCanuck_DX
London
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 9, 2014

We had pre-booked this hotel before we came to Quebec and when we parked outside it, the hotel looked like a rather uninviting 'block house'. It is certainly not an attractive building. But we are very glad that we stayed here. The 'front of house' staff were extremely charming, efficient and helpful. The room was comfortable. And we had an... More 

Helpful?
1 Thank LondonRugbyfan
Ottawa, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Stayed here for two nights on business. Wasn't many options to select. The hotel itself is fine, very basic I found, I had a standard king room. The bed I found very hard and didn't sleep comfortably. I would make sure that your room is not near the maid station as they start around 6:30 and do not seem to... More 

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1 Thank D C
Fredericton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

Did not intend to stay here but after a very bad experience at another hotel this was the only available property that day and I am so glad I found this wonderful treasure. The front desk, the restaurant staff and the cleaning crew were all very friendly and welcoming. The restaurant was superb, a highlight of my stay and the... More 

Helpful?
1 Thank John H
Montreal, Canada
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed August 14, 2014

We paid a premium rate for a suite located on the ground floor, facing the parking lot. The suite featured a king bed, average-sized bathroom and to our surprise a conference room which we had no need for. The air conditioner was noisy, the windows did not open and the room had a musty smell. Breakfast was not included. We... More 

Helpful?
Thank Agnes_Pierre

Travelers are raving about these Alma hotels

Quebec
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 4, 2014

The room was fine. Our little boy was happy to have a big bed for himself. The hotel is close to the river, where you can walk/bike. Located downtown, this also gave us access to many restaurants by walking distance.

Helpful?
Thank Sirenella
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Universel Alma

Address: 1000 Boulevard des Cascades, Alma, Quebec G8B 3G4, Canada
Location: Canada > Quebec > Saguenay–Lac-Saint-Jean Region > Alma
Price Range: $116 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Alma 3.5*
Number of rooms: 72
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Also Known As:
Hotel Universel Alma Quebec
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