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The Spencer on Byron Hotel

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678 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stay a couple of nights once a year, for work. Excellent service and well-presented room. Any room niggles very minor and not enough for me to drop rating. Restaurant meets expectations, also, though I think a machine that does 'foamy coffee' would be a great addition to the breakfast bar. Consistently good experience and highly recommended.

Helpful?
Thank sorcha010
Brisbane, Australia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at this hotel - last time was 2 years ago. I was not as satisfied this time around. I stayed in a 1 bedroom suite with wifi package. Wifi reception was good. The suite layout with fully equipped kitchen and 2 TVs was very comfortable. However I did feel like the cleanliness of the room... More 

Helpful?
Thank travellers012
1 review
5 of 5 stars Reviewed 2 weeks ago

Checked in and out by the lovely Rumi. She was polite and clearly explained everything. The room, bedding and bathroom was clean. The shower was awesome!! The view was stunning. Please give my thanks to all staff.

Helpful?
Thank Teresa B
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at The Spencer, and I will be sure to pass on your kind comments to Rumi: we hope to welcome you back to Takapuna again in the future. Kindest regards, Debbie Barnett More 

Portland, Oregon
Level Contributor
80 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here a few times due to having meetings in the area. It's quite a big building for the surroundings, and I think it's partially residential. The staff are nice and efficient, and there are great views out of the rooms no matter which side you're on; last trip I had terrific views of Auckland and could watch clouds... More 

Helpful?
Thank voito
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your latest stay with us at The Spencer, we really appreciate your comments, and hope to welcome you back to Takapuna again soon. Kindest regards, Debbie Barnett More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family stayed at the Spencer on Byron for one night as we travelled south from the Bay of Islands as we didn't want to spend the night in downtown Auckland. This was a great spot. A short walk to the shops and beach in Takapuna and our room was spotless and had everything we needed. Would definitely stay here... More 

Helpful?
Thank A TripAdvisor Member
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Spencer, and we hope to see you again in the future. Kindest regards, Debbie Barnett More 

Gold Coast, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I must say the last few stays at The Spencer have been much better, the food has improved out of site, the service from all staff has improved greatly. The core long term staff have always been great... Back to a good hotel and place to eat. Enjoy

Helpful?
Thank davidjohnstone
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for your review, and we really appreciate your comments: we hope to welcome you back again soon. Kindest regards, Debbie Barnett More 

Tauranga, New Zealand
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Modernise the rooms, read the special requests on your online bookings from guests and this will help you to improve in my opinion. My requests hadn't been read sadly however that was quickly resolved. Dinner was all good and we were impressed until the fillet steak arrived, certainly not fillet and poor quality it was acknowledged and another replacement served... More 

Helpful?
Thank Carl777
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your recent stay with us, and for your helpful comments, which I will be looking into with our team: please be assured, that these types of issues are highly unusual. We hope you will return. Kindest regards, Debbie Barnett More 

Mangatawhiri
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We arrived home from Hong Kong sleep deprived at 10 that morning, got to the hotel at 11.30 - way before check in time. The lovely man on reception found us a room then and there so we could check in and have a sleep. This was much appreciated as we had a concert to go to that night. Room... More 

Review collected in partnership with Amoma.com

Helpful?
Thank MrsSchu103
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your recent stay with us, and for your comments. We hope to welcome you back again in the near future. Kindest regards, Debbie Barnett More 

Tahiti, French Polynesia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 19, 2016

We booked for 2 weeks, a suite with 1 room on the ninth floor of the building. The equipment for a suite is truly minimalist, few kitchen utensils, furniture that waxeth aged a very small room with a small bathroom ans small wadrobes where access is made difficult by the television screen in front of one of the panels of... More 

Helpful?
Thank pomare-vedel
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Spencer and we appreciate your comments. Kindest regards, Debbie Barnett More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed July 19, 2016

Had a wonderful stay at the Spencer on Byron. Clean and spacious, comfortable bed. Very handy to the shops. Loved the views also even though it was a rainy night. Only have one complaint and that was the lack of parking you provide. I think I got the last one available and as it happens I got a puncture in... More 

Helpful?
Thank 64dianna
spenceronbyron, Guest Relations Manager at The Spencer on Byron Hotel, responded to this review

Thank you for taking the time to review your stay with us, and glad to read that a member of our team helped you out with your car tyre. We hope to welcome you back again soon, Kindest regards, Debbie Barnett More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Thyme Restaurant
Thyme Restaurant
Cuisines: European, New Zealand, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
One of the finest Auckland hotels - ocean views, sea-scented air and a sunny outlook... Auckland's Spencer on Byron Hotel uses its beautiful environment to great advantage. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. Various types of rooms from studios to fully equipped family suites are available. ... more   less 

Additional Information about The Spencer on Byron Hotel

Address: The Spencer 9 - 17 Byron Avenue, Takapuna 0622, New Zealand
Location: New Zealand > North Island > Auckland Region > Takapuna
Price Range: $146 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Spencer on Byron Hotel 4.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Spencer On Byron Hotel
Spencer On Byron Auckland
The Spencer On Byron Hotel Takapuna, Auckland, North Island
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