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Emerald Lake Lodge

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Emerald Lake Lodge
Emerald Lake Lodge
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1,261 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
Whitby
1 review
5 of 5 stars Reviewed 2 days ago NEW

What an incredible setting for a wedding. If an outdoor setting is what you are looking for this certainly fits the criteria. While the experience was somewhat pricey it was certainly comfortable & accommodating. Service was good but the rooms lacked wi/fi, fridge & tv. which to me undervalues the total experience.

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Helpful?
Thank johnnancyb
Buckinghamshire, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having read the reviews on Trip Advisor we were aware of the shuttle bus from the parking area. This really needs sorting - the unmanned "office" that you ring the bus from is like something from ScoobyDoo - you expect a ghost to appear at any second! Not the first impression they should be giving to guests. The staff on... More 

Helpful?
Thank MrsFoodieBucks
Cambridge, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

As per some of the other reviews you do need to keep an eye out for the car park sign, however at worst you can drive to the end of the road and turn around. The lake itself doesn't look real, the colour is amazing. We had a lodge right at the end of the line, my only complaint would... More 

Helpful?
Thank piers s
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived with a zillion other people and thought we would be miserable...however when we entered the lodge and were given a cottage right on the lake next to the hot tub, we thought we died and went to heaven. Our room had a deck right on the lake and a fireplace all set up to be lit. The tourist... More 

Helpful?
Thank Randi C
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I visited ELL for a wedding, with my husband and two children. My husband and I may have loved it had we been alone, but with two young kids it was almost a nightmare. Let's start with the good points: the views are spectacular, the wedding dinner was excellent, the babysitter provided was a hit, the staff were lovely, and... More 

Helpful?
Thank Lauren G
New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Rooms are beautiful, fireplace is well stocked, quiet and peaceful at night after the tour buses leave. Service in the restaurant and lounge was a little spotty and could use more of a selection for non-game meat eaters. Would try to go off of the resort grounds for dinner the next time we visit and bring snacks and drinks since... More 

Helpful?
Thank cathy0
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your review. We are so happy to hear that you enjoyed your time spent at the lodge and some of the local trails! We appreciate your feedback on ways we can improve and will use your comments as a training example to help us move forward. We hope to have the pleasure of welcoming you back in... More 

New Hyde Park, New York
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's a $1,000,000 setting. The views are magnificent and the lake is beautiful. The lodge, however, leaves much to be desired. The rooms are dated and in need os some renovation, particularly when you are paying $450CDN per night for room only. Even though we had booked 6 months in advance our party was separated into two different buildings. I... More 

Review collected in partnership with this hotel

Helpful?
Thank Gary W
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to review your stay. I am glad to hear that you enjoyed dinner and the beautiful surroundings. I do apologize that your room did not live up to expectations and were disappointed with the breakfast but we appreciate you taking the time to provide us with your feedback. We will use this as a... More 

Siena
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is exquisite. The lodge is charming if a little dated. It is more of a woodsy resort than high end destination. The staff are mostly seasonal workers and the summer job culture is the prevailing attitude. Good food from the kitchen in the main lodge.

Review collected in partnership with this hotel

Helpful?
Thank Addicto123
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your recent review. It is nice to hear that you enjoyed the location of the lodge and were happy with the food. I am sorry to hear that your room did not live up to expectations and that some of our services fell short of the high standard we strive for. We appreciate your feedback on ways... More 

Barrie, Canada
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Wow what a great location for a wedding. When my niece chose this beautiful place to marry her best friend I was thinking why there? After travelling from Ontario (and his family from Australia ) I realized that Emerald Lake was who they were. Right from the ceremony to the photography to the reception everything was perfect. The staff were... More 

Helpful?
Thank ashandadaisy
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for your review. It is so nice to hear how much you enjoyed your time spent at the lodge for such a special day and that you were pleased with the services you received! We hope to have the pleasure of welcoming you back in the future. More 

Sandisfield, Massachusetts
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked the lodge based on the recommendation of a friend who had stayed there many years back. We were sorely disappointed. The property needs a major update. The room was very basic, the rug was stained, water pressure an intermittent problem. We were there for three nights. We had made a reservation for the restaurant online, in advance.. The... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 571Roxanne
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to review your recent stay. I am very sorry to hear that your stay did not live up to expectations and for your experience in the dining room. I will ensure to pass your feedback along so that we can improve the experience for our guests and will continue to strive to provide the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Emerald One Queen Bedroom Suite (52)
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Emerald Open Studio Suite (51)
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Hot Tub (13)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Emerald Lake Lodge

Address: Emerald Lake Road | Yoho National Park, Field, Yoho National Park, British Columbia V0A 1G0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Yoho National Park > Field
Price Range: $152 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Lake Lodge 3.5*
Number of rooms: 85
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Also Known As:
Emerald Lake Hotel Field
Emerald Lake Lodge Canada
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