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Woodlands Inn & Suites

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Woodlands Inn & Suites
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236 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Merritt, Canada
Reviewed 1 week ago

We recently stayed at the Woodlands for three nights and we were very happy with the staff, room and service. Everyone was very friendly and helpful. Management went above and beyond to ensure the cost was kept to a minimum as we were there for a family funeral. I would highly recommend this hotel.

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Helpful?
Thank richardsusan2017
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for taking the time to review the Woodlands Inn and Suites . We appreciate you feedback and glad our staff where able to assist you during this challenging time while attending a funeral. Wishing you all the very best. Regards David Moore General Manager

Calgary, Canada
Reviewed 4 weeks ago

Everything was fine, the only point was the wireless connection. The connection was weak and I was not able to check the Facebook easily. However, they had a secured connection at the conference room which was very good.

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Helpful?
Thank arrash2017
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for the review of your recent stay. Your feedback, and that of all our guests, is very important and always welcomed. Your concern with the internet connection is being investigated by our staff and the Hot Spot Hotel WiFi system which supplies the internet to guest rooms Our conference rooms can be set up with separate...

Reviewed January 2, 2017

We stayed one night here and it was perfectly pleasant. Staff were friendly, room was nice and clean. Because of the holidays the restaurant was closed but the lounge was serving food - the food was AMAZING. Looking around the other options in Fort Nelson, this was definitely one of the best. The front desk staff was very accommodating about...

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Thank Brianne N
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for your kind comments and review Brianne N, very much appreciated. So happy we could accommodate you on the holidays, as we so have restricted hours on these days. I will pass on your comments to the lounge staff and kitchen team that you really enjoyed the food. Good to hear the front desk was helpful in finding...

Fort St. John, Canada
Reviewed December 22, 2016

I just spent 3 days and 2 nights at the Woodlands Inn & Suites, they are fabulous people. We had our company Christmas Party there and they went above and beyond in the service and the food was excellent. Great job by great people!!!

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Thank Bill C
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Dear Bill C, Thank you for your kind words and reveiw of your recent experience at the Woodlands Inn and Suites. This will be shared wth all the staff. On hehalf of our entier team we wish you a very Happy Holiday Season and look forward to serving your in 2017. David Moore General Manager

Vancouver Island, Canada
Reviewed December 8, 2016

This is a great property. Rooms are well-appointed, clean and very comfortable. Service is great. Food very good. This was my third stay at this property, and the service and facilities are consistently good. I have hosted meetings here and the service with regard to meetings is also very good.

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Helpful?
Thank jennifernichol
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you so very much for your comments and feedback. I will be sharing your review with our staff who are very committed and focused to offer great service and products to all our guests. We do hope you will be staying with us again the future on a return trip to Fort Nelson. Please do not hesitate to contact...

Smithers
Reviewed November 21, 2016

room was clean, front desk staff were friendly, no complaints, wifi worked find, room was quiet, this is my second time staying. only complaint would be that the parking lot was seriously icy and there was no sand/gravel to be had.

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Thank Jenn_321-go
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for your review and positive comments. I will be sharing with all the staff, who make out guests experience at the hotel so positive with the great service they provide. Thank you for the parking lot feedback. This will be addressed with our maintenance staff to ensure the required parking lot maintenance is followed after any...

Calgary
Reviewed November 17, 2016

Had a brief 3 day stay in Fort Nelson at the Woodlands. The hotel is well maintained and very comfortable. The restaurant and lounge connected to this Hotel are very good indeed. The exercise, steam showers, and spa were a pleasant surprise. Really, the best place to stay in Fort Nelson. Very good value, and worth every penny indeed. Thanks.

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Thank Camstrips
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for your review and king words. This will be shared with our staff who are very good at ensuring all our customers enjoy the very best hospitality possible. Look forward to see you again in the future. Sincerely David Moore, GM

Reviewed November 8, 2016

The room itself was fine, but the WIFI did not work at all, and neither did the network cable. The front desk would not do anything to fix it, and didn't even apologies of offer me anything for the inconvenience. They also have the TVs locked out so that you can't connect your own device to the TV to watch...

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Helpful?
Thank Daryl H
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Daryl H, I am sorry you encounter these challenges during your stay with us. As you are well aware, WiFi has become the most important amenity and service a hotel must offer all its guests. I have my staff looking into the issue from your stay to ensure they were resolved. I take personal interest in our over all internet...

Reviewed October 31, 2016

I stay at the Woodlands several times a year for business, and find that the service and comfort to be great. The front desk staff is friendly, and the manager always remembers me. The rooms are clean and spacious, and the fitness room is large and has lots of equipment. The hot tub has never been operational, but according to...

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Helpful?
Thank Bonnie A
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you very much for the kind words and feedback from your recent stay. I will pass on the review to our staff who appreciate hearing from our customers. The hot tub project has been project with delays, but is still planned for completion once final details are approved. I am happy to hear you enjoyed the gym, which was...

Reviewed October 5, 2016 via mobile

I travel to Ft Nelson at least twice a year ans this is my preferred hotel of choice. Been a year since my last visit and i have to say, the front desk staff have improved. More professional yet just as "small town" friendly. This staff does not get caught up in chit chatting with friends and making you wait....

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Helpful?
Thank Boomer L
Woodlands I, General Manager at Woodlands Inn & Suites, responded to this review

Thank you for the review of your recent stay and excellent feedback you provided. I will be sharing your comments with our staff and also to follow up on you specific items covered. Regarding TV and HD TV , at the time we opened our new 72 room tower over 5 years ago, HD was not an option from our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at Mile 300 on the famous Alaska Highway, the Woodlands Inn & Suites is Fort Nelson's only full-service business & leisure hotel. We pride ourselves in offering professional, friendly northern hospitality within a modern and comfortable hotel, while featuring all the services you would expect to find in large city locations. Our hotel offers 202 well appointed guest rooms, including our luxurious extended stay suites located in the new tower. For your convenience, you will find a full service restaurant & lounge, business centre and a premier liquor store all within the hotel. In addition, our ‘One Stop Shop' is open 24 hours a day, featuring a wide range of beverages, snacks, grocery products & toiletries for your convenience. ... more   less 

Additional Information about Woodlands Inn & Suites

Address: 3995-50th Avenue South, Fort Nelson, British Columbia V0C 1R0, Canada
Location: Canada > British Columbia > Fort Nelson
Price Range: $93 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Woodlands Inn & Suites 3*
Number of rooms: 202
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Also Known As:
Woodlands Hotel Fort Nelson
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Questions & Answers

Questions? Get answers from Woodlands Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best rooms are in the rear and on the 4th floor.”
 of 5 bubbles Camstrips, Nov 17, 2016 | Read review
“3rd floor has microwave and fridges for sure”
 of 5 bubbles mrvacation51, Sep 16, 2016 | Read review
“If you would like a view, ask for one.”
 of 5 bubbles 963jeanettem, Sep 3, 2016 | Read review
“we found our room very quiet on the third floor - middle of the hallway..”
 of 5 bubbles globe48, Aug 28, 2016 | Read review
“Personal choice really.”
 of 5 bubbles 289dennish, Aug 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question