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BEST WESTERN Maple Ridge Hotel

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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
1 review
3 of 5 stars Reviewed 1 week ago via mobile

I had come to the Maple Best Western for a wedding with my family and was disappointed in the room. The beds were comfy and breakfast good, but the room smelled of stale smoke, the shower corners were thick with mold, a switch for the bedside lamp was missing and the clock was not set so it was left to... More 

Helpful?
Thank Hunny B
London, Canada
3 of 5 stars Reviewed 1 week ago

Dissapointed that windows had no screens to them. Just wooden sticks in them. Felt this was an extreme safety issue with kids in the room. Also elevator was broken during our stay so we had to take the stairs. I normally prefer the stairs,but not caring up 6 bags and suitcases. I also noticed the elderly struggling to get up... More 

Review collected in partnership with Best Western

Helpful?
Thank scotty2121
Grande Prairie, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a bit old and in need of a remodel. And if you are the owner reading this, a remodel does not mean new paint on the walls. The beds were comfortable and the staff friendly. When we checked in our rooms were not ready but they were very quick to accommodate. Overall it was a nice stay... More 

Helpful?
Thank TheWorlsAwaits
calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall we had a great stay. The hotel was clean and the staff was very friendly. It could use a little maintenance but overall that did not affect our stay There was lots of food for the breakfasts each mornin. The rooms and hallways were quiet at night.

Review collected in partnership with Best Western

Helpful?
Thank Deborah K
Vancouver, Canada
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Warm friendly welcoming staff. Very clean comfortable room. Adequate breakfast selection in bright sunny room. Unfortunate accounting mishap: They forgot to reverse the pre-authorization charge on my credit card after I paid with debit at checkout, and then I discovered they charged my credit card for the full amount of the room and tax AND DIDN'T reverse the pre-authorization charge.... More 

Review collected in partnership with Best Western

Helpful?
Thank BicycleCanada
Saskatoon, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2016 via mobile

Was only here for the one night. Room is ok. Clean & simple. Breakfast was included & really good. Homemade donuts were delish ;) Would I stay here again? Sure for one or two nights. There is a swimming pool & sauna but we didn't have the time to use them. Front of house staff were nice & polite.

Helpful?
Thank Rooander
Sechelt, Canada
1 review
5 of 5 stars Reviewed May 31, 2016

Excellent service, rooms are clean although a bit outdated. Lots of amenities in area. We were with a large family group attending a wedding in the area. They grouped our rooms close together which was great.

Review collected in partnership with Best Western

Helpful?
Thank Victoria M
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for firstly staying with us and also thank you for letting us know how you enjoyed your recent stay. Please think of us when and if traveling to the Maple Ridge area once again! More 

Cambridge, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

We spent a couple of nights here while visiting family. I was a little disturbed to find kleenex in the pool when I took my grandbabies for a swim. I checked each morning to see if it had been cleared up. It was still there when I was leaving. I realize it was a busy long weekend with a ball... More 

Helpful?
Thank F00die1966
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for letting us know about the issues you expreinced on your recent stay. It is not our policy to not make up your room and the pool area is always maintained and looked after and being busy does not matter. Please accept our apologies and we always welcome you back when and if traveling to the Maple Ridge... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed May 30, 2016

Decent hotel and an even better value when you consider the generous and pretty decent breakfast that is included with the price. Room had been renovated. Nice tile work in the bathroom. TV reception came and went - lots of snow on the TV. Not clear how that would happen with Satellite or Cable TV but it was watchable most... More 

Helpful?
Thank Bruce M
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

So good to hear how much you enjoyed your stay and all the amenitites that we have to offer. Thank you for taking the time to post your review and we always welcome you back in the near future! More 

Enderby, Canada
1 review
4 of 5 stars Reviewed May 28, 2016

hotel was good for the price. I slipped and fell in shower bc bath tub was slippery. Staff were excellent. very quiet at night. shower sounds from other rooms were noisy. would have liked more TV channels.

Review collected in partnership with Best Western

Helpful?
Thank Dennis M
lina h, General Manager at BEST WESTERN Maple Ridge Hotel, responded to this review

Thank you for taking the time to let us know how you enjoyed your recent stay. am terribly sorry that you had a slip in the tub, and am hoping that you used the mat that is always in the bathrooms. Some of the rooms we have applied the permanent anti slip mats. Think of us again when and if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Maple Ridge is a newly renovated property. We now feature Sealy pillow-top mattresess iwth 4 pillows per bed. Enjoy our 32' LCD TV's with over 70 channels. All room have a fridge, coffee maker, hairdryer and our kitchenette units feature microwave and stove with kitchenware. New Indoor Pool, Hot Tub, Sauna, Elevator, and Fitness room! This property is 100% non smoking. Furthermore we have a nice continental breakfast with over 15 items! ... more   less 

Additional Information about BEST WESTERN Maple Ridge Hotel

Address: 21650 Lougheed Highway, Maple Ridge, British Columbia V2X2S1, Canada (Formerly Maple Ridge Hotel)
Location: Canada > British Columbia > Maple Ridge
Price Range: $76 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Maple Ridge Hotel 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Travelodge Maple Ridge
Travel Lodge Maple Ridge
Maple Ridge Travel Lodge
Maple Ridge Travelodge
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