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Quality Inn Maple Ridge

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21735 Lougheed Highway 7, Maple Ridge, British Columbia V2X 2S2, Canada (Formerly Maple Ridge Inn & Suites)
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1 room 1 adult
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Quality Inn Maple Ridge
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40 Reviews from our TripAdvisor Community

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Maple Ridge, Canada
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Reserved a suite for a business partner to use for teaching some medical students. Everything was well handled, clean, and up to top standards. Easy location for guests to locate and also to stay at. Close to a great selection of restaurants.

Helpful?
Thank doc_alg
Calgary, Canada
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed September 4, 2015 via mobile

I really don't know how this ranks number two in maple ridge? Ok the staff are very welcoming but the rooms are terrible. Very dated furniture and a huge square TV, old tardy bathroom. The noise from the lougheed highway was intolerable. Had to run the ac fan just to drown out the noise. We booked for two nights but... More 

Helpful?
Thank PeaGee
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to provide us with this feedback. On behalf of the whole team I would like to apologize for failing to exceed your expectations. Rest assured this is not the norm for us and we will do our best in the future. We hope you will give us another chance on your next... More 

Travelers are raving about these Maple Ridge hotels

Orillia, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 23, 2015

Our visit began with a wonderful welcome from Donna the night manager. Everyone from the front desk in was great. We had a two queen bed room. The beds were very comfortable. We were in town to visit relatives that lived in Maple Ridge, and Vancouver. It was easy to get pretty much anywhere we wanted. Rush hours morning and... More 

Helpful?
1 Thank Reed E
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us on this platform. I was glad to hear you enjoyed your stay and that Donna and Jane made you feel welcome. I will be sure to pass this feedback along to them. Thank you for mentioning the lighting in your suite we will be sure to take this under... More 

Seattle, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 13, 2015 via mobile

Was in town for work for a day and stayed here and had a really good time. Customer service was A+, Raj was very friendly and gave me dining tips in town and was very helpful in accommodating my stay. It was very busy in town and I was lucky to have run into Raj to get me taken care... More 

Helpful?
Thank MrKhera
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us on this platform. It sounds as if you had a great stay with excellent service. I will be sure to pass along the great feedback to Raj and the rest of the team. We look forward to hosting you again on your next trip through Maple Ridge. Kind regards,... More 

Parksville
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

Stayed at the "comfort inn" maple ridge. Room itself not bad. Beds comfy, nice new towels, good pillows but.... Omg the exterior, lobby and BREAKFAST room OMG. I have never ever seen such a disgrace as the so called breakfast room. Maybe a 12x12 room mis matched tables and chairs. Just too much to list. A dump. Oh I can't... More 

Helpful?
Thank Lesliegrabove
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. After all, it is feedback like yours that allows us a chance to see things from the guests perspective. Unfortunately it sounds as if you had a rather unpleasant stay at our property and for that I apologize. Regarding the breakfast room, we have just recently started serving... More 

Maple Ridge, Canada
1 review
2 of 5 stars Reviewed June 21, 2015

So me and my girlfriend ended up staying here we are in between looking for places and all hotels were booked one weekend, first few days were fine. we ended up extending our stay to 7 days on the 6th day we call front desk to extend for over the weekend, So i call the front desk and say we... More 

Helpful?
Thank TinaW000
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. After reading your review it sounds as if you had an unpleasant experience at our hotel and for that I apologize. It is never our intention to have a guest leave unhappy. Unfortunately, I would require more details from you (and my staff) in order to offer an... More 

Kamloops, Canada
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 25, 2015 via mobile

Checking in they originally wanted a $500 damage deposit for a room we paid $90 a night for 3 nights ! Really management come on. Checking in was interesting the lady whilst pleasant seemed to have her mind elsewhere making checking into our prepaid room interesting. As she wanted to recharge the card. Err no. She forgot more than she... More 

Helpful?
Thank j0nnywalker
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It is feedback like yours that helps us see things from the guests perspective. It sounds as if we may have had some training issues with the employee who checked you in. Please accept our since apologies. We strive to make guests stay memorable not "ok" as you... More 

kelowna
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Our first time staying at this hotel and would definitely stay again. Room was a good size and very clean. Breakfast was just ok but no different then a lot of budget hotels. Our room was at the back which was good as no highway noise.

Helpful?
Thank rosykelowna
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thanks for taking the time to review us online and it was nice to hear you enjoyed your stay. We pride ourselves on providing clean and comfortable accommodation at a great price. We look forward to having you back at the Quality Inn Maple Ridge. Regards, Morgan C More 

Parksville
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 13, 2015

Our stay was okay. There was copious amounts of pot smoking going on directly below our room and we had to ask the people to move away from the building because we had kids with us. They did so without any complaint. We stayed four nights and one of our tires was slashed on the second night - a $280... More 

Helpful?
1 Thank Jill P
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It is feedback like yours that helps us see things from a guests perspective. I would like to take this opportunity to apologize that you got your tire slashed during your stay. Unfortunately the parking at our hotel is outdoors so these things can occur from time to... More 

Maple Ridge, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

We stayed here for three nights while our new home was being painted; we live a few blocks away. There was a half-full bottle of wine hidden behind pillows in the closet, but the bedroom was fine otherwise. Decent bed, clean bedclothes, TV in bedroom in addition to the living area. As we had a suite, we had a separate... More 

Helpful?
Thank Sherry B
Manager_295, General Manager at Quality Inn Maple Ridge, responded to this review

Dear Guest, Thank you for taking the time to review us online. It sounds as if you had an interesting stay with us. I would like to apologize for the struggles you experienced with the lighting in your room. It sounds as if we need to add some lights to this particular room. We will follow up with our maintenance... More 

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