Stayed here for one week in July 2020, after the resort reopened with new COVID safety protocols. We were hesitant to book a vacation at first, but decided we all need some fresh air, and could always drive home early if the protocols were not sufficient and we deemed unsafe. We had stayed here during ski season previously, and as usual, the location of the hotel (right in the village, walkable to beach and trails) is a main draw for us. The rooms are spacious (we stay in a suite with two double beds plus loft), plenty of room for family of 4. The hotel and the resort did an excellent job enforcing cleaning, hand sanitizing and face covering practice. There is practically a hand sanitizing station at every kiosk / entry way / facility. Elevator rides cannot be shared with other guests outside of your family. Guests without face coverings were asked politely to go back outside or to wear a mask immediately. Instead of the usual buffet breakfast, Marriott moved to a paper bag breakfast program that you can pick up everyday from the lunch room and eat inside your suite. Th breakfast bag contained: muffin, apple, cereal bar, cheese, yogurt, and a juice box. Yes it is not the same as a hot waffle and scrambled eggs, but given the safety protocol I would much rather have an individually packed breakfast that we could enjoy in our room. The outdoor pool is open and they have instituted a time slot program that you can sign up in the morning for 30 mins to an hour per day. maximum 9 guests in the pool. We were able to get a slot every day, and noted the capacity number is well respected. (There was one day where there was a family with an extra child on deck). Hot tubs remained closed based on provincial guidelines. As part of COVID safety....daily housekeeping service has been suspended. However the hotel staff were very friendly and helpful...and were always able to provide us with extra towels and soaps, etc. Overall, our family had a great time and found it very convenient to use Tremblant as a base while visiting nearby area..it was great to travel and enjoy the great outdoors again after all these months.…
The staff upon arrival was friendly and accommodating. The rooms were clean and spacious. the outdoor hot tub was a perfect ending to a long day on the slopes. Great location for access to the slopes, restaurants, or an apre ski drink.
First impression it was good they had ski and snowboard lock up, buffet was ok, parking garage you really have to park in the right spot, we have a f-150 and had to park in a corner spot since turning around isn't really an option. Rooms were clean and hot tub was great. We went into the hot tub multiple times are saw a mama deer and a fawn, they clearly are not scared of people since they were about 8ft away from us with us sitting in the hot tub.
We are a family of 4 that reserved 2 nights at this hotel to ski at Mont-Tremblant. It was our third time at this hotel. We were not sure to come because of the Codvid situation. Hotel was prepaid and we had no possibility for refund. We were really surprised by the fact that the hotel didn’t change their set-up for breakfast. They offered us a buffet. Really, this is not responsible under this exceptional event. The man at the reception was really surprised by us asking if they planned another venue for breakfast. He mentioned that if they don’t offer breakfast they will lose a star... we urge the hotel to adapt to our new reality to protect clients health and for their employees. Melanie
It's our 3rd time at this hotel and we are never disappointed! Amazing hotel, located right in the village. Good service and clean room. The receptionist was also great, she explained us where everything was located. We were able to go ask questions at the front desk and they were all very helpful. I thought the parking was going to be expensive, but I actually parked my car underground free of charge. Breakfast is buffet style, both cold and hot and it is excellent! Many restaurants located nearby as well. Perfect for couples and family vacations in Tremblant. I would recommend it to anyone.