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Mont Tremblant
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860 rue LaLonde St. Jovite, Mont Tremblant, Quebec J8E 1A1 Canada
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Traveler (56)
360
Panoramas (17)
Room & Suite (32)
Certificate of Excellence

About

#15 of 30 hotels in Mont Tremblant
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the centre-ville of Mont-Tremblant with stunning views of downtown and the mountains, the AX Hôtel Mont-Tremblant offers classic, superior and sublime rooms, many with mountain views. Another lodging option are condos, from one to three bedrooms, full kitchen and indoor parking. To your delight, several services are offered free of charge: wireless internet, continental breakfast, parking, access to the outdoor pool and hot tub. Directly on site, the Carrefour 850 Mont-Tremblant offers you a restaurant, the MADGRILL “Bring your own wine “, our banquet rooms with mountain views and a tubbing center, Aventures Neige. The hotel is just a 2-minute walk from the main street of Mont-Tremblant, rue de Saint-Jovite, and a 10-minute drive from the Tremblant Resort pedestrian village.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Pool
Breakfast available
Horseback riding
Skiing
Business Center with Internet Access
Parking
Free internet
Wifi
Internet
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
HOTEL CLASS
3 stars
Languages Spoken
English, French
HOTEL STYLE
Mid-range, Business
NUMBER OF ROOMS
118
65Reviews0Q+A3Room tips
Traveler rating
  • 33
  • 21
  • 7
  • 1
  • 3
Time of year
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Popular mentions
As a former three time World water ski champion and a member of the Order of Canada I have spent much of my life traveling and staying in hotels. The Ax is one I will never revisit again since the owner chooses to disrupt their guests. On February 1,2020 I booked a room for myself and my 16 year old daughter at the Ax hotel near Mont Tremblant. Having had a very early start and long drive to Tremblant followed by a full day of skiing we were quite tired and went to sleep around 9:15 wishing to start skiing on Sunday at 7:45 am. However at 10:30 pm a group of people starting yelling, screaming and slamming doors in the hallway next to my room 219. I put up with the noise until 10:50 pm and then reported the disturbance to the night manager who told me she would deal with it. Excessive noise continued and at 11:10 I called the front desk again and was promised they would follow up on the situation. Meanwhile the noise continued for at least the next hour with doors slamming and people yelling with no respect to other quests. In the morning after little sleep I reported the incident to the front desk in person and was told by one of the employees that many guests had complained and that he had tried to deal with the situation on three occasions. Obviously he was unsuccessful and perhaps the hotel should have called the nearby police or thrown those guests out of the hotel. I asked the hotel for compensation for my ruined evening and another employee offered me a 50% discount on another future booking. I thought another night for free would have been proper compensation and asked she discuss it with her manager. She promised to do that and that the hotel would get back to me on Monday, which never happened. On Tuesday I sent the hotel an email asking them about compensation again and the General Manager Caroline Richer offered me a net refund of $35.86 based on 20% the hotel rate of $156.00, even though I had paid $203.79 for the room with tax and a continental breakfast. I countered asking for a reasonable 50% refund and it was flatly refused.
 The principle promise and deliverable of any hotel is to give their guests a good nights sleep. In this case that promise was never delivered and its remedy was to offer me an insulting refund. Never going there again and we encourage my many friends not to book that hotel either.
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Absolutely rudest nighttime staff i have ever had to deal with. Extremely unhelpful, and ridiculously rude to us when asking simple questions. I will never stay at this hotel ever again. extremely disappointed
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Response from Wander00481632653, Responsable de la réception at AX Hotel
Responded Nov 30, 2019
Dear 726maddym, we thank you for taking the time to evaluate us. We will take your comment into advisement. We look forward to having you again in the near future and give you a satisfying experience! Kim, Hospitality Manager
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Everything about this hotel was good. Beautiful setting, and rooms are spacious and beds were super comfortable. Spotlessly clean. Staff could have been slightly more friendly. I would certainly recommend this hotel
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Response from axhoteltremblant, Manager at AX Hotel
Responded Sep 8, 2019
Dear Anne K, Thank you for taking the time to write such an amazing review. We are so pleased to hear that you enjoyed your stay with us and found your guest room very comfortable, clean and spacious. Thank you for sharing your feedback on TripAdvisor - we look forward to welcoming you back to Ax Hotel in the future! Sincerely, Stephanie Deragon, Hospitality Supervisor
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On Tuesday June 25, 2019, my wife and I stayed at the new AX Hotel in Mont-Tremblant. Our booking was part of the 2019 Special January to July opening promotion that offers one overnight stay in a Comfo King Lounge Room, a bottle of wine, a welcome cocktail, a 4-course dinner at the Mad Grill Restaurant, a two for one breakfast also at Mad Grill, free parking and internet, access to the 24-hour gym centre, access to the hotel’s 4 seasons heated outdoor pool, and all of these services at a very reasonable price. We appreciated our well organized and very clean third floor King Lounge Room and the heated outdoor pool. Now AX Hotel ’s main level provides for a beautiful and modern coffee and liquor bar with a special lounge area to relax with a cocktail or a glass of wine. During our recent stay everything went smoothly, and we enjoyed our dinner at the Mad Grill Restaurant.
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Response from axhoteltremblant, Manager at AX Hotel
Responded Sep 8, 2019
Dear Lets_Cruise_13, We are so glad to read that you had a wonderful experience with us, and enjoyed your time both at the Mad Grill and in the outdoor pool and sauna! It is amazing for us to read that our guests have had a number 1 experience! Thank you for sharing your review with us. We look forward to welcoming you back for another exceptional stay in the future! Sincerely, Stephanie Deragon, Hospitality Supervisor
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Great hotel clean modern friendly staff. Shuttle free parking. Room is modern with comfortable bed and 55 inch tv While we didn’t need the extra bed there was a hide a bed. Well priced not complaints. Wish they had tea in the room but otherwise great
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Response from axhoteltremblant, Manager at AX Hotel
Responded Aug 25, 2019
Dear gutygroup, Thank you for choosing Ax Hotel for your trip to Mont-Tremblant! We are so pleased to read that you had a wonderful stay and that our rates are facilities were to your satisfaction. Thank you for sharing your review with us on TripAdvisor. We look forward to welcoming you back for another visit in the future! Sincerely, Stephanie, Hospitality Supervisor
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Previous
PRICE RANGE
$100 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel mont tremblant, comfort inn mont tremblant, mont tremblant comfort inn
FORMERLY KNOWN AS
Comfort Inn & Suites
LOCATION
CanadaQuebecMont Tremblant
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Frequently Asked Questions about AX Hotel
Which popular attractions are close to AX Hotel?
Nearby attractions include Aventures Neige (0.07 miles), Jack & Johnnies (0.2 miles), and Cadeaux 4 Saisons (0.2 miles).
What are some of the property amenities at AX Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a spa.
Which room amenities are available at AX Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AX Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at AX Hotel?
Yes, free parking is available to guests.
What are some restaurants close to AX Hotel?
Conveniently located restaurants include Mille Pates, Restaurant L'Arome, and Restaurant Des Petits Ventres.
Are there opportunities to exercise at AX Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is AX Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Mont Tremblant.
Are any cleaning services offered at AX Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does AX Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AX Hotel?
The staff speaks multiple languages, including English and French.