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All reviewsgolf coursedouble treefrench doorscookieschamplain bridgehardwood floorspool and hot tubliving roomnice hotelsitting areaking suiteshort drivebuffet breakfasthotel staffacross the bridgefree parkinga great stay
Very average hotel with a couple of issues I encountered. Room was missing conditioner and when I called the maid brought an obnoxious pile of shampoo and conditioner. Hot tub was also not working properly due to overheating.More
Review collected in partnership with DoubleTree by Hilton
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Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded yesterday
Thank you for taking the time to share with us your experience with our hotel during your recent stay, feedback's like yours are extremely important for us in order to continue our pursuit of total guest satisfaction.
Again, thank you and we are...More
I have stayed at this location a few times in the past. If you are going to Ottawa or Gatineau this is a great place to stay. Parking is free. They pool and workout space are great. The spa is a wonderful indulgence. The breakfast...More
Response from Custrelationsmgr, General Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded February 16, 2018
Thank you for taking the time to share with us your experience with our hotel during your recent stay. We are happy to learn that you have enjoyed your stay and that we have exceeded your expectations. Thank you again and we are...More
Very friendly staff. Especially enjoy breakfast servers, Jacques and Joseph. They help to make breakfast feel more like home than travel. Nice breakfast choices on buffet.
Rooms are very roomy and clean. Goos quality wi-fi. Safe is in the room for your valuables, there is...More
Thank Joe L
Response from Custrelationsmgr, Public Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 2 days ago
Thank you for your comments, very much appreciated and we are looking forward to welcome you back in the future.
PUBLIC RELATIONS MANAGER
Hotel has nice big rooms. Recently redone. Hotel staff is friendly.
Walls are thin. We had noisy kids (young 20s) nearby on our first night. Hotel management was ineffective in quieting them down.
Breakfast buffet is good. Restaurant serving staff are great.
Our main issue...More
Thank M S
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 5 days ago
Dear M S,
Thank you for your review of our hotel and it's facility, we are happy to know that you have enjoyed the nice big rooms and our friendly staff, as for the pool, please be informed that it is the law that require...More
We had a two room suite complete with French doors separating the rooms - and a beautiful private patio overlooking the golf course - quiet and peaceful. The hotel looks like a Chateau and the front lobby is warm and welcoming with a fire place...More
Thank marlene c
Response from Custrelationsmgr, General Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 1 week ago
Dear Marlene C,
Thank you very much for sharing your experience with our hotel during your recent stay with us, we are very happy to know that you have enjoyed your stay and our services. We are looking forward to welcome you back in the...More