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DoubleTree by Hilton Hotel Gatineau-Ottawa

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Traveler (173)
Room & Suite (319)
Pool & Beach (24)
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Overview
  • Excellent41%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
“golf course”(94 reviews)
“double tree”(22 reviews)
“french doors”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Gatineau-Ottawa
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Gatineau-Ottawa
Special Offer: Double Points, Every Stay
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (863)
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673 results
Traveler rating
261
235
105
44
28
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LanguageEnglish
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261
235
105
44
28
Show reviews that mention
All reviewsgolf coursedouble treefrench doorscookieschamplain bridgehardwood floorspool and hot tubliving roomnice hotelsitting areaking suiteshort drivebuffet breakfasthotel staffacross the bridgefree parkinga great stay
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1 - 5 of 673 reviews
Reviewed 2 days ago

Very average hotel with a couple of issues I encountered. Room was missing conditioner and when I called the maid brought an obnoxious pile of shampoo and conditioner. Hot tub was also not working properly due to overheating.More

Review collected in partnership with DoubleTree by Hilton
Thank jeremycohen26
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded yesterday

Dear jeremycohen26, Thank you for taking the time to share with us your experience with our hotel during your recent stay, feedback's like yours are extremely important for us in order to continue our pursuit of total guest satisfaction. Again, thank you and we are...More

Hotel's Favorite
Reviewed February 14, 2018 via mobile

I have stayed at this location a few times in the past. If you are going to Ottawa or Gatineau this is a great place to stay. Parking is free. They pool and workout space are great. The spa is a wonderful indulgence. The breakfast...More

Thank NorthwestSensei
Response from Custrelationsmgr, General Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded February 16, 2018

Dear NorthwestSensei, Thank you for taking the time to share with us your experience with our hotel during your recent stay. We are happy to learn that you have enjoyed your stay and that we have exceeded your expectations. Thank you again and we are...More

Reviewed 5 days ago via mobile

Very friendly staff. Especially enjoy breakfast servers, Jacques and Joseph. They help to make breakfast feel more like home than travel. Nice breakfast choices on buffet. Rooms are very roomy and clean. Goos quality wi-fi. Safe is in the room for your valuables, there is...More

Thank Joe L
Response from Custrelationsmgr, Public Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 2 days ago

Thank you for your comments, very much appreciated and we are looking forward to welcome you back in the future. PUBLIC RELATIONS MANAGER

Reviewed 1 week ago via mobile

Hotel has nice big rooms. Recently redone. Hotel staff is friendly. Walls are thin. We had noisy kids (young 20s) nearby on our first night. Hotel management was ineffective in quieting them down. Breakfast buffet is good. Restaurant serving staff are great. Our main issue...More

Thank M S
Response from Custrelationsmgr, Guest Relations Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 5 days ago

Dear M S, Thank you for your review of our hotel and it's facility, we are happy to know that you have enjoyed the nice big rooms and our friendly staff, as for the pool, please be informed that it is the law that require...More

Reviewed 1 week ago

We had a two room suite complete with French doors separating the rooms - and a beautiful private patio overlooking the golf course - quiet and peaceful. The hotel looks like a Chateau and the front lobby is warm and welcoming with a fire place...More

Thank marlene c
Response from Custrelationsmgr, General Manager at DoubleTree by Hilton Hotel Gatineau-OttawaResponded 1 week ago

Dear Marlene C, Thank you very much for sharing your experience with our hotel during your recent stay with us, we are very happy to know that you have enjoyed your stay and our services. We are looking forward to welcome you back in the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Heated pool
Indoor pool
Details
Price range
$124 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$124 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Gatineau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (173)
Room & Suite (319)
Pool & Beach (24)
Dining (18)
Amenities (40)
Business Center & Event Rooms (1)
Questions & Answers
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Elizabeth P
December 29, 2017|
AnswerShow all 3 answers
Response from Custrelationsmgr | Property representative |
The hotel is fully wheelchair accessible When making the reservation kindly request a special needs rooms and we will gladly provide you with an accessible room.
0
Votes
57Eagles
July 15, 2017|
AnswerShow all 2 answers
Response from Custrelationsmgr | Property representative |
Yes, we do have 6 suites with Kitchen, the category are NKSY if you are reserving on the web, or, you can call to reserve. They are best suited for a long stay. At your service
0
Votes
bluetigers
April 18, 2017|
Answer
Response from Custrelationsmgr | Property representative |
Dear Bluetiger, Yes, we do have outdoor parking which is free for our hotel guests, Thank you
1
Vote
Room Tips
"Balconies only on two floors and well worth asking for - delightful hotel"
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"Stay away from room with French doors."
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"Ask for view of the golf, quieter"
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"For large families, ask for a room with 2 queen beds and a sofa bed."
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