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All reviews the river jacques cartier park alexandra bridge byward market across the street parliament building a river view room convenience store history museum walking distance minute walk national gallery excellent location gatineau ottawa indoor pool convenient location beds were comfortable
Very interesting location, affordable quality and hotel that is getting renovated (not quite finished) but the rooms are already doneRestaurant would gain by having more friendly and professional staff
Review collected in partnership with Best Western
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Anytime I'm in the Ottawa area, I always look forward to staying at the Best Western Plus in Gatineau - QC...it's right on the border of Ontario and Quebec - a bridge separates the two.
The service from all the staff is always excellent. Parking...More
Very disappointed in my stay, hôtel shower did not work and there was dirty diapers in my garbage when I checked in. Hotel old and not very clean.
I asked to change rooms and they only changed us room the next morning!
Young and Inexperienced...More
The Best Western Hotel in Gatineau PQ was a great location for our three night stay for a get away to take in a hockey game and relaxing weekend. The hotel lobby was under renovations upon our arrival but it was not an inconvience. There...More
Date of stay: November 2018
Response from Martin F, General Manager at Best Western Plus Gatineau-OttawaResponded 3 days ago
Thank you for your comments and for taking the time to post a review on our hotel. It is comments such as yours that motivate us to continually improve upon our products and services. It was most gratifying to learn that our continual investments into...More
Stayed for the weekend while in town for a tournament. Not sure what makes this property a Best western "Plus", as there were few, if any plusses during our stay.
First off, the parking lot holds about 25 cars and the spots are tiny. There...More
Date of stay: December 2018
Response from Martin F, General Manager at Best Western Plus Gatineau-OttawaResponded 1 week ago
I thank you for your review, I can empathize with your feelings on this subject very well, and can only apologize for the unpleasant situation you experienced. Offering value and providing clean and comfortable accommodations to our guest comfort are our greatest priorities. We...More
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey …Morestructure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Martin F | Property representative |
Breakfast rate consists of 7 different choices that would appeal to anyone palate. Choices range from a standard 2 egg american breakfast to a Grill cheese with Bacon sandwich platter. We of course have healthy choices such... More
Breakfast rate consists of 7 different choices that would appeal to anyone palate. Choices range from a standard 2 egg american breakfast to a Grill cheese with Bacon sandwich platter. We of course have healthy choices such a granola parfait and fruit platter. All choices served with coffee.
Thanks for the question,
Hello, I am so sorry, I haven't been on TripAdvisor for a while and just saw your question. I never inquired about that because we had our own vehicle. I'm sure if you were to call them, they'd be able to tell you.