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BEST WESTERN PLUS Gatineau-Ottawa

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BEST WESTERN PLUS Gatineau-Ottawa
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535 Reviews from our TripAdvisor Community

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Montreal, Canada
Reviewed 5 days ago NEW

Friendly and helpful staff, beautiful view on higher floors facing Ottawa. Quieter than a Hotel in busy downtown Ottawa but just as accessible. Good breakfast. Recommend you just pay for Hotel parking and not deal with frustrating Gatineau parking regulations.

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Helpful?
Thank benjamin221
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Benjamin221, Thank you for taking the time to your experiences at our hotel, with the Trip Advisor community. Our hotel is extremely privileged to be able to offer our clients such a great view from our Riverview guest rooms. Our location is quite advantageous considering our proximity to many local attractions. On behalf our entire team, thank you for...

Newmarket, Ontario
Reviewed 1 week ago via mobile

Spent a couple of nights here while visiting family in the area. The staff are fully bilingual and extremely helpful. The rooms are comfortable with an unexpected surprise of having a balcony. We had breakfast in the restaurant and I had the best Texas style omelette ever. Nice pool, salt water system and clean. We would definitely return to this...

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Helpful?
Thank Janet D
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi Janet, Thank you for taking the time to comment on your recent stay at our property. We are delighted to hear you enjoyed you stay and took full advantage of our amenities and on site restaurant. My team and I take personal pride, in delivering superior customer care, and we are glad to hear that it has not gone...

Calgary, Canada
Reviewed 1 week ago

Hotel perfect for business trip. Reception staff very courteous and helpful. Breakfast was top quality with espresso coffee available and mounds of fresh fruit. Would stay here again. Exterior somewhat compromised by renovations ongoing but that should be done soon. A great Thai restaurant is 5 minutes walk away Papaya Verte, also highly recommended.

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Helpful?
Thank schnucky_schnook
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Hi schnucky_schnook! Thank you for taking the time to write a comment about your recent stay at our property. We are delighted to hear you enjoyed your stay with us and that our staff were able to exceed your expectations. We are also very lucky to have such an outstanding restaurant on site and I am certain they will enjoy...

Toronto
Reviewed 2 weeks ago

We went to Ottawa March 3-5 for the Red Bull Crashed Ice finals. The event was held on the Rideau canal next to the Chateau Laurier (close to parliament). We chose to stay on the Hull/Gatineau side due to the hotel price. It was very close to the event where we could walk (over the bridge). The Best Western is...

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Helpful?
Thank Catie4
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Thank you Catie4 for your comments, Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. Without the help of our guests leaving comments and letting us know what improvements are needed we would never be able to achieve our goal. For future events , like the red...

Plattsburgh, New York
Reviewed 2 weeks ago

Hotel room walls too thin, rooms Too close, parking fee of $15 is a joke, I can get better parking at a grocery store with no "nominal fee" a nominal fee means you pay a small price for what u get in return....... Like I said, better parking at walmart or anywhere else

Review collected in partnership with Best Western
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Helpful?
Thank 188tariqh
Martin F, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

188Tariqh Thank you for your comments and for taking the time to post your review of our Best Western Plus Hotel. It is comments such as yours that allow us to continually improve upon our products and services. I was disappointed to read of your dissatisfaction with our parking facilities. Our hotel features 107 spots for 133 guest rooms, spread...

Montreal, Canada
Reviewed 2 weeks ago

Ideal hotel if you're planning a visit to the Canadian History Museum with the kids! Salt water pool for evening fun. The hotel is a 5-minute walk to the museum. Also close to Alexandria bridge if you wish to walk to Ottawa. Leave the car in the hotel parking and spend the morning at the museum. If your room is...

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Helpful?
Thank Luz039
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Thank you Luz039 for taking the time to share your experiences at our hotel. I was happy to read that our hotel's location and services, met both your needs and your expectations. We are also glad to hear you were able enjoy the sunrise! On behalf our entire team, thank you for choosing our hotel! Yours in hospitality,

Reviewed 3 weeks ago

1) They accommodated our request for an early check in without an extra cost. 2) Refreshments such as water and coffee were available by the front desk 3) Friendly and courteous staff. 4) Express check out 5) Junior suite was very spacious especially with a toddler 6) Bathrobes were provided but no slippers 7) Pool was heated but it was...

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Helpful?
Thank Karren C
Annie-Claude2, Guest Relations Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review

Thank you for your review Karren C ; we appreciate the time and effort you took to share your experiences with the Trip Advisor community. Thank you for acknowledging the excellent customer services you received while staying with us. My team and I take personal pride, in delivering superior customer care. We are happy to hear you were able to...

Montreal, Canada
Reviewed 4 weeks ago via mobile

The hotel itself is rather clean, though it sure doesnt feel upscale in any sense. Loud Hvac, so-so carpet and plastic cups. But the bedding is definitely bad, it felt like sleeping with the face on a paper doily in a diner.

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Helpful?
Thank MoadF
Sussex, Canada
Reviewed 5 weeks ago

This hotel had a great view both on the river and city side. We have stayed here a few times and it within walking distance to great attractions on the QC side, and a very quick drive to attractions on the Ottawa side. It is not in the middle of any bustle but there are many other quick conveniences within...

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Helpful?
1Thank Mel C
Toronto, Ontario, Canada
Reviewed February 14, 2017

We booked this BW specifically because it was just across the road from the Jacques Cartier Park with many Winterlude activities. The king sized bed was very comfortable. The front desk was very helpful. Sadly, the rooms have paper-thin walls.... there were two large sports groups that came into the building for a few nights during our 5 day stay.......

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Helpful?
Thank Brian K
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Take a moment to relax and enjoy the view! Best Western Plus Gatineau-Ottawa is an award winning, waterfront hotel that provides guests with a picturesque view of Canada’s Capital. Our 9 storey structure has 133 guest rooms including 9 suites, 4 banquet rooms offering a total of 4500 square feet of meeting and banquet space and with our events manager directly on site, we can accommodate all your business or leisure event needs. Our hotel offers a relaxing blend of inviting hospitality with state of the art, modern day conveniences, including complimentary wireless high speed internet throughout, free local phone calls, an equipped health facility, a newly renovated indoor salt water pool with a lifeguard provided at all times and indoor parking. Enjoy a stroll across the historic Alexandra bridge, to the famous Byward Market and Ottawa’s downtown business, shopping and entertainment district. We look forward to welcoming you to the Outaouais’ best kept secret. ... more   less 

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $97 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Gatineau-Ottawa 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Gatineau-Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Gatineau
Best Western Gatineau
Gatineau Best Western
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Hotel Style:
#5 Business Hotel in Gatineau
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Gatineau-Ottawa staff and other travelers.
4 questions
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North Bay
Kingston, Canada
over a year ago
Kingston, Canada

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for room facing river”
 of 5 bubbles benjamin221, 5 days ago | Read review
“To enjoy some of the best views of any area hotel, ask for a river facing room. (City view rooms have a good view of the Gatineau hills)”
 of 5 bubbles melc676, 5 weeks ago | Read review
“If there are large groups in the hotel, perhaps the higher floors might have less noise”
 of 5 bubbles 801BrianK, Feb 14, 2017 | Read review
“As for a room overlooking the river”
 of 5 bubbles JHB296, Jan 24, 2017 | Read review
“Ask for river view!”
 of 5 bubbles 675angelaw, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question