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Comfort Inn Gatineau

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Comfort Inn Gatineau
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85 Reviews from our TripAdvisor Community

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Showing 40: English reviews
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed with family. Customer service is poor. Rooms are average. Hotel is outdated. Would not go back. Tip for room:if you need a fridge in your room, be sure to request specifically, there is apparently 2 rooms in the hotel withouth a fridge.

Helpful?
Thank Martine N
Montreal
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 13, 2016

I was not expecting much and did not get much either! Rooms are OK, service at front desk was subpar, not very efficient or helpful. Breakfast was basically old dried up bagels, dry muffins fruit that had a few days in them and filtre coffee which had seen better days. The hotel and rooms are clean however si I would... More 

Helpful?
Thank PanchitoMontreal
Comfort Inn G, Directeur général at Comfort Inn Gatineau, responded to this review

Thank you for taking the time to post this comment about your stay On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Quebec City, Canada
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 10, 2016

Stayed there a couple days for business. Staff was courteous and helpful, breakfast was good but it's odd that you have to ask a lady in a window for eggs/bacon or sausage, I would have preferred self-service warming trays. The breakfast room is very small and cramped so it can get crowded easily. One day it was full of kids... More 

Helpful?
Thank Pat-newengland
Comfort Inn G, Directeur général at Comfort Inn Gatineau, responded to this review

Dear Guest, We are working very hard with what we have to make sure you have the services and clean room in Gatineau. Thank you for your post Regard's More 

Hampton, Virginia
Level Contributor
285 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed May 10, 2016

I love to tell the story of my first night in Quebec province back on our "honeymoon" in 1969 - but this was a coda to the story. A very pleasant clerk whose English was far, far better than my French, still led to a few bumps. OTOH, I was pleased with a very nice first floor room which I... More 

Helpful?
Thank GrandpaGene
Comfort Inn G, Manager at Comfort Inn Gatineau, responded to this review

Thank you so much for sharing your stay with us. We are working very hard to make sure you enjoy your time with us. It’s more difficult when we receive school tour, but my team love what they do. Thank you again for the sharing. Regard’s More 

Northern Ontario
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 3, 2016

We spent 3 nights at the motel; bed is in need of upgrade (squeeking when one would get up during the night), had sofa in room, fridge, microwave, coffee etc. Room was kept clean by chambermaid. The front desk attendant fixed an error on my bill and was very courteous and apologetic about the situation.

Helpful?
Thank mlbedard
Comfort Inn G, Manager at Comfort Inn Gatineau, responded to this review

Dear Guest, We would like to thank you for your feedback, Your comment is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, More 

Granby, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2016

The hotel is clean and smell's fresh which is important. The staff is friendly and when we wanted to make a change with our reservation a man named David was very fast and effective in making us very satisfied clients.

Helpful?
Thank gccar
Comfort Inn G, Manager at Comfort Inn Gatineau, responded to this review

Thank you so much for this positive review. Regard's More 

Ottawa, Canada
Level Contributor
276 reviews
268 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed January 14, 2016

Booked via choice.com for 99$C. Stayed here to get my platinum status. Check in was OK, if a bit inattentive. Gold members are handed a bottle of water and Ferrero Rocher chocolate balls. Room was clean, big, 2 double beds, recent furniture, clean bathroom, renovated, LCD TV, wifi. Plenty of parking, and location is good, close to Cinema 9, malls,... More 

Helpful?
Thank Lubiere
Comfort Inn G, Manager at Comfort Inn Gatineau, responded to this review

Thank you so much for your comment Regard's More 

North York
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 10, 2016

The room was clean, the staff friendly the hotel was close to restaurants and stores , we needed a rest from our long drive, very quiet hotel and internet was fast, We will go back for sure the price was a little high.

Helpful?
Thank Line L
Comfort Inn G, Manager at Comfort Inn Gatineau, responded to this review

Thank you for your comment, we are looking forward to see you next time you are passing trough Gatineau Regard's More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015

This Hotel was very nicely decorated and clean. Big room with a comfortable bed. Friendly and pleasant staff . Breakfast was good. Would definitely recommend a stay here. Just like there name its " Comfort Inn "

Helpful?
Thank V3779FNdonnam
Orillia, Canada
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 30, 2015

We arrived at this hotel at 23:00 as we had an event to attend. We were on the way to our room in less than 2 minutes. we were on the second floor. No elevator (unless they had one and never told us) had to carry our luggage up to our room. Not the greatest looking room but nothing bad... More 

Helpful?
Thank Germain1000
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located 10 minutes driving distance from downtown Ottawa - our Nation's Capital! Within a short distance from the hotel you have access to: Canadian Museum of History, Rideau Canal, Hot Air Balloon Festval site, Casino du Lac Leamy, Gatineau Park, Gatineau Sports Center, Parliament Hill.Hotel offers: Free continental breakfast, Free high speed wireless internet, Free parking, Free local calls. 32In LCD television in all rooms and a 100% non-smoking environment. Rooms on the 1st floor have a patio door with direct access to the parking. Second floor rooms have a window that open. There is no elevator. We are Pet Friendly. A small fee may apply. ... more   less 

Additional Information about Comfort Inn Gatineau

Address: 630 boul. la Gappe, Gatineau, Quebec J8T 7S8, Canada
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $102 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Gatineau 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Gatineau Comfort Inn
Comfort Inn Gatineau Quebec
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