We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Crowne Plaza Gatineau-Ottawa

Hotel website
Hotel deals
2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
Special Offer
Book Direct and Save
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Gatineau-Ottawa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

307 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 253: English reviews
Oak Park, IL
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a well-located, quiet hotel with very nice rooms....actually quite large and well appointed. I spoke French a lot there but if I did not speak the language I would have gotten along fine. Good room darkening drapes and curtains assure you a good night's sleep. I was a little reluctant to try their restaurant because I did not... More 

Helpful?
Thank RobertaOakParkIL
Haliburton ontario
Level Contributor
124 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 1 week ago

I had never stayed here before and was just staying for one night while visiting family in Ottawa. I had read several reviews before but got a great rate so why not. First let me say that I have spent a lifetime in customer service so I know of what i speak. i arrived and proceeded to check in counter.... More 

Helpful?
2 Thank schnoobs
Toronto, Canada
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed from July 1 - 6. We wanted a location that was close for the Canada Day fireworks. We also wanted a convenient location for our stay in the Ottawa-Gatineau area. Reviews has us a bit nervous. However, when we arrived we were pleasantly surprised. We booked (2) Executive King rooms. They found 2 adjoining rooms for us. Staff... More 

Helpful?
Thank Sparky-1967
Port Williams, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Good spot for business traveling, easy to get into Ottawa and on the highway. Room was a little dated but very spacious and generally well kept. Not a lot of breakfast places around, which is important when needing to get on the road early. Parking was also a little tricky, it is shared with government employees and is all underground.... More 

Helpful?
Thank TElizabethO
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Mercedes H, Thank you for your recent stay with us and reviewing our property. It is delightful to know that our location suited your needs. I am sorry to read that you felft uncomfortable with parking. We appreciate your feedback and your business and hope we get the chance to host you again soon. Regards More 

Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arrival we were greeted by a South African gentleman who had a very limited knowledge of outside the hotel. The room appointments were excellent, HOWEVER, the one thing which was missing was the standard hotel compendium. This usually carries all the important information about the hotel services and local information eg: the nearest Post Office or nearest food or... More 

Helpful?
Thank Sanmanz_Gone_Global
Michael L, General Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Sanmanz_Gone_Global, I apologize for the lack of local knowledge that the gentleman at check-in had. Our Guest Service Directory is paper less and found on the main menu on the in-room television, I have re-iterated this with my colleagues at the reception desk. We have a large number of staff members that are university students, at the end of... More 

Travelers are raving about these Gatineau hotels

Peterborough, Canada
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is nice and clean. The bed and pillows were comfortable. We enjoyed the view from our tenth floor room. The bath and body works products are a nice touch. The staff were friendly and helpful. No complaints at all. The parking is 18$ a day, which was kind of a bummer but there's an above ground lot next... More 

Helpful?
Thank okayteapot
London, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 17, 2016

The hotel is really nice and the room quite big and spacious on the top floor. The team member who welcomed me on check-in could not understand English and forced me to speak and to understand him in French using my little knowledge of the language and the same happened to me when I called at the reception desk because... More 

Helpful?
Thank Iaia82
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Iaia82, Thank you for taking the time to write your review, we appreciate getting feedback from your recent stay. We take pride in serving our guests in both official languages and realize that although our staff is bilingual, English is, for most, not their primary language. We apologize that your recent stay did not meet expectations. We appreciate your... More 

1 review
1 of 5 stars Reviewed June 3, 2016

It was a terrible time for me there. I had terrible noisy banging floor above my room...may be I was not Lucky because a large groups of Young teenager was staying above my room. I call many time the front desk for two days and noting changed. For two days I was stressful by the noise above my room .... More 

Helpful?
Thank Frederic A
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Frederic A, Thank you for taking the time to share your experience after your recent stay. Please accept our sincere apologies for the inconvenience you encountered during your stay. We appreciate your comments and hope to serve you again. Regards, Nathalie More 

Victoria, Canada
Level Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 27, 2016

I am staying here right now and am really enjoying myself. The view from my room is great - I am facing out onto the Chaudiere Falls and can see the War Museum and the Parliament Buildings. There are few little things that could be done to improve the experience here. Last night it took quite awhile to check in... More 

Helpful?
Thank somegalfromcan
Toronto, Canada
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 22, 2016

The hotel is well situated if you have business with the Federal bureaucrats - it is a 10 minute walk to the complex, and a 10 minute walk to several bars and restaurants. The hotel restaurant is unremarkable, but the staff is eager to help. The hot buffet is of the same ilk as the free breakfasts at the Hampton... More 

Helpful?
Thank Nick S
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Nick, Thank you for your review of our hotel, we value your feedback. Your comments will be shared with our team as we strive to achieve complete guest satisfaction. We hope you will visit us again. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (79)
Viewed
Room/Suite (20)
Viewed
View from Room (12)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (6)
Viewed
Dining (4)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (8)
Viewed
Business Center/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gatineau
0.6 mi away
Four Points by Sheraton & Conference Centre Gatineau-Ottawa
0.8 mi away
BEST WESTERN PLUS Gatineau-Ottawa
1.7 mi away
Ramada Plaza Gatineau/Manoir du Casino
Show Prices
Show Prices
Show Prices
2.8 mi away
DoubleTree by Hilton Hotel Gatineau-Ottawa
0.4 mi away
Les Suites Victoria
Les Suites Victoria
#5 of 24 in Gatineau
4.5 of 5 stars 87 reviews
1.7 mi away
Hilton Lac-Leamy
Hilton Lac-Leamy
#1 of 24 in Gatineau
4.5 of 5 stars 933 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Pour de l'information en Français, visitez: Crowne Plaza Gatineau-Ottawa Hotel. Welcome to a 4-Star Hotel in Gatineau, Quebec. The Crowne Plaza Gatineau-Ottawa hotel offers the perfect blend of leisure activities and business amenities in a convenient location just 2.4 kilometres (1.5 miles) from Parliament Hill. Guests of our Gatineau hotel appreciate the convenience of close proximity to attractions in both Quebec and Ontario. The Casino du Lac-Leamy, Rideau Canal and Byward Market are all less than six kilometers away. For outdoor enthusiasts, the Chaudiere Falls, Provincial bike path, La Route Verte are just out our door at the Parc des Portageurs. You can jog for miles right beside the Ottawa River. Business guests love the comfort of our riverside hotel near Ottawa, which includes a Business Centre and free high-speed Internet access. For meetings, we have more than 15,000 sq. ft. of flexible space. While staying at our hotel in Gatineau, just across the street from the Ottawa River, dine in our restaurant, La Jardiniere, enjoy a drink in Bar des Chutes, do a lap in our saltwater lap pool, sweat it in our Fitness Ctr, sauna or soak in our whirlpool. And of course, our rooms offer the most comfortable stay in the area. Discover the Nation's Capital with us. ... more   less 

Additional Information about Crowne Plaza Gatineau-Ottawa

Address: 2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $99 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Gatineau-Ottawa 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire and Odigeo so you can book your Crowne Plaza Gatineau-Ottawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Holiday Inn Gatineau
Gatineau Holiday Inn
Crowne Plaza Gatineau-Ottawa Quebec
Hotel Style:
#6 Business Hotel in Gatineau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay