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Crowne Plaza Gatineau-Ottawa

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Crowne Plaza Gatineau-Ottawa
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328 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Cape Town, South Africa
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was given a suite on the top floor with the most astounding view of Gatineau, the Ottawa River, the sunset, the leafy greenness of Ottawa. What a treat. Comfy bed with good linen, soft and plentiful towels, shower pressure, plenty of seating and cupboard space. But the staff just got my back up at every turn, especially the young... More 

Helpful?
Thank KarenB77
Emirate of Dubai, United Arab Emirates
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Crowne Plaza in Gatineau is a very pleasant hotel to stay while visiting the area, Ottawa and Gatineau. The location is excellent and the rooms are spacious with a very nice view of the river. Underground parking is very convenient. However, the breakfast is not great and needs a lot of improvement to improve its standard.

Helpful?
Thank Nabil E
Saarbrucken, Germany
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived there quite late, and I unfortunately didn't have too much chance to explore the hotel further. What I got is a quite big room in 6th floor, I think it was almost 30 sqm, which is pretty big for a standard room. Staffs were friendly, there was no problem for internet connection. The hotel is located around 3... More 

Helpful?
Thank ve_0517
San Diego
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This place is terrible I get into my room and I find that the bed board was broken and didn't get fixed until three days into my stay even though I told them the next day the breakfast was horrible and the menu items were no better and the room was not quiet even though I was on the 12th... More 

Helpful?
Thank Nathan P
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Nathan, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Travelers are raving about these Gatineau hotels

Guelph
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, nice room. It was clean, My only complaint was that when one of the kids left a sweater behind it took them 45 minutes to tell us it was probably stuck in the laundry. The gentlemen who was supposedly searching for it wasn't even in the building. (They didn't know I understood French}. I left them our information... More 

Helpful?
Thank Ana's A
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Ana's A, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our property nice, and rooms clean.... More 

Combermere, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we love this hotel as it is close to everything and in great walking distance. Hotel is clean and everyone is friendly. The only thing is we had a great view but the windows need replacing as the seals are gone. not a good view....

Helpful?
1 Thank HLKrueger
1 review
5 of 5 stars Reviewed 3 weeks ago

My spouse and I booked an executive king suite through our bank's reward system and it was our first stop during our vacation. We stayed mid-August. The hotel, staff, and room really set our bar high for the rest of the hotels! Our room was on the fourth floor and was quite spacious, with a decent view of a suburban... More 

Helpful?
Thank Jennifer J
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We went to Crowne Plaza to stay for one night. We booked three rooms that were $200 each but found the bills the next morning charging us $600 per room. The rooms were small, not very clean, and each room only had two double beds not worth $600 at all (we found that $200 was already overpriced for a small... More 

Helpful?
Thank Joyce L
Toronto, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms a bit outdated, housekeeping was subpar (toilet seat was dirty, half a pill of some sort was on counter where coffeemaker was so clearly, counter wasn't wiped - and it had sticky stuff on it when I went to wipe it down), room had an unpleasant smell - but we kept our room door open for an hour and... More 

Helpful?
Thank ChristyCanuk
Chatham, Canada
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here multiple times in the past for business, rooms are large, updated, but the hotel is quickly starting to go downhill. Not much is done in terms of investments to keep up the hotel. The room we were in had mold coming out of the vents, we changed rooms and the next room had the same issue, only... More 

Helpful?
Thank Pierre A
Michael L, General Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Hello Pierre A, As a valued IHG Rewards Club Platinum member, I know that you experience the odd issue at hotels and I appreciate that you took the time to bring to light the deficiencies in your experience at my property. The chiller plant and cooling tower are new as are the Mechanical Control systems. These two projects are important... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Pour de l'information en Français, visitez: Crowne Plaza Gatineau-Ottawa Hotel. Welcome to a 4-Star Hotel in Gatineau, Quebec. The Crowne Plaza Gatineau-Ottawa hotel offers the perfect blend of leisure activities and business amenities in a convenient location just 2.4 kilometres (1.5 miles) from Parliament Hill. Guests of our Gatineau hotel appreciate the convenience of close proximity to attractions in both Quebec and Ontario. The Casino du Lac-Leamy, Rideau Canal and Byward Market are all less than six kilometers away. For outdoor enthusiasts, the Chaudiere Falls, Provincial bike path, La Route Verte are just out our door at the Parc des Portageurs. You can jog for miles right beside the Ottawa River. Business guests love the comfort of our riverside hotel near Ottawa, which includes a Business Centre and free high-speed Internet access. For meetings, we have more than 15,000 sq. ft. of flexible space. While staying at our hotel in Gatineau, just across the street from the Ottawa River, dine in our restaurant, La Jardiniere, enjoy a drink in Bar des Chutes, do a lap in our saltwater lap pool, sweat it in our Fitness Ctr, sauna or soak in our whirlpool. And of course, our rooms offer the most comfortable stay in the area. Discover the Nation's Capital with us. ... more   less 

Additional Information about Crowne Plaza Gatineau-Ottawa

Address: 2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $113 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Gatineau-Ottawa 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Holiday Inn Gatineau
Gatineau Holiday Inn
Crowne Plaza Gatineau-Ottawa Quebec
Hotel Style:
#6 Business Hotel in Gatineau
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