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Crowne Plaza Gatineau-Ottawa

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Crowne Plaza Gatineau-Ottawa
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347 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Ontario, Canada
Reviewed 5 days ago NEW

Event was planned for a very large group and breakfast snacks and hot beverages were barely available for half of the participants. Construction within earshot was very distracting, Customer service is basic and requires more attention by staff and hotel administration

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Helpful?
Thank Jean F
London
Reviewed 2 weeks ago via mobile

I stayed here for one night with my wife when we couldn't extend our stay in another hotel in Ottawa. The room we had was on a high floor so afforded a very nice view across the river to the city. We didn't use the restaurant, not even for breakfast so I can't comment on that. There are several restaurants...

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Helpful?
Thank emnjnee
Desenzano Del Garda, Italy
Reviewed 3 weeks ago

Average hotel which needs some renovation. The toilet was old and consumed. The rooms where not too bad yet still could be better. However stayed in far worst places in Ottawa at the same Price. Not much to do in the evenings where the hotel was located.

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Helpful?
Thank Mauro G
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Mauro G, Thank you for your feedback regarding your stay at Crowne Plaza Gatineau-Ottawa Plz Chaudiere - Gatineau. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room and bathroom condition. We will address these concerns. We take all reviews positive and negative...

Upland, California
Reviewed October 29, 2016

I stayed at this hotel with a group of friends for one night. The rooms were comfortable and the location is convenient, close to shopping. Things went fine until breakfast. One of the waitress named Brianna was very rude. She ignored our request for coffee mugs, coffee and salt. When she saw my friend asking to speak to the manager,...

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Helpful?
Thank 2016Steph
Nathalie T, Director of Sales at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear Steph, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay due to the restaurant service, that is not up to our normal standards. We will share your feedback with the restaurant manager. We hope you choose to stay with us again, so we can show you our true level of...

Vancouver
Reviewed October 28, 2016

The hotel room had a very comfortable bed and all the amenities you would expect (telephone, alarm clock, television, small refrigerator, etc.). The room was very clean and the wifi reception was good. Check in and out staff were friendly and proficient in english and french. The restroom amenities were of good quality. Towels and bedding in good condition. The...

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Helpful?
Thank VanBCCanuck
Reviewed October 27, 2016 via mobile

Came for a one night stay for work. Loved that it was a quick walk across the bridge to downtown. $5-6 Uber if you don't want to walk. Staff was very friendly, room was great and the bar was convenient for a quiet drink after working. Parking is easy underground at a fee.

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Helpful?
Thank Kim A
Aylesbury, United Kingdom
Reviewed October 26, 2016 via mobile

We stayed for a too short one night stay on a bit of a Canada road trip. The place was easy to find and our room (a king suite with one bed and a sofa bed for my daughter) had amazing views. But after that, it went downhill. Car parking in the basement was $18 and downtown Ottawa was a...

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Helpful?
Thank paul_michele_smith
IHGService, Guest Relations Manager at Crowne Plaza Gatineau-Ottawa, responded to this review

Dear paul_michele_smith, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you have liked the view from your room. However, we are truly sorry if your stay was not a complete satisfactory due to...

Dubai, United Arab Emirates
Reviewed October 19, 2016 via mobile

The Crown Plaza is guarantees always a great experience. Amazing staff, great location, beautiful room with a view on the river, everything was perfect. And I would like to stress the fact that the staff, as in every hotel IHG, is what makes the difference! Good job

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Helpful?
Thank Fox2kill
Reviewed October 18, 2016 via mobile

Stayed here after a wedding in Ottawa. The room stayed in was on the 9th floor facing the front of the building. We had a nice view of the waterway nearby and there's a small park across the street. The room was clean and I don't have a single complaint about this hotel. The only reason I gave it a...

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1Thank Judith P
Charlottetown
Reviewed October 18, 2016

I found the hotel very comfortable with a good sized room that included all the necessary amenities.The staff were friendly and helpful. The restaurant had good food at reasonable prices but can be tough to get into for breakfast when they have a bus tour overnight.

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Helpful?
Thank Kay A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Pour de l'information en Français, visitez: Crowne Plaza Gatineau-Ottawa Hotel. Welcome to a 4-Star Hotel in Gatineau, Quebec. The Crowne Plaza Gatineau-Ottawa hotel offers the perfect blend of leisure activities and business amenities in a convenient location just 2.4 kilometres (1.5 miles) from Parliament Hill. Guests of our Gatineau hotel appreciate the convenience of close proximity to attractions in both Quebec and Ontario. The Casino du Lac-Leamy, Rideau Canal and Byward Market are all less than six kilometers away. For outdoor enthusiasts, the Chaudiere Falls, Provincial bike path, La Route Verte are just out our door at the Parc des Portageurs. You can jog for miles right beside the Ottawa River. Business guests love the comfort of our riverside hotel near Ottawa, which includes a Business Centre and free high-speed Internet access. For meetings, we have more than 15,000 sq. ft. of flexible space. While staying at our hotel in Gatineau, just across the street from the Ottawa River, dine in our restaurant, La Jardiniere, enjoy a drink in Bar des Chutes, do a lap in our saltwater lap pool, sweat it in our Fitness Ctr, sauna or soak in our whirlpool. And of course, our rooms offer the most comfortable stay in the area. Discover the Nation's Capital with us. ... more   less 

Additional Information about Crowne Plaza Gatineau-Ottawa

Address: 2 Montcalm Street, Gatineau, Quebec J8X 4B4, Canada (Formerly Holiday Inn Plaza la Chaudiere)
Location: Canada > Quebec > Outaouais Region > Gatineau
Price Range: $99 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Gatineau-Ottawa 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Holiday Inn Gatineau
Gatineau Holiday Inn
Crowne Plaza Gatineau-Ottawa Quebec
Hotel Style:
#6 Business Hotel in Gatineau
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Gatineau-Ottawa staff and other travelers.
3 questions
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Liverpool, New York
London, Canada
over a year ago

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Questions? Get answers from Crowne Plaza Gatineau-Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No sufficient food or hot beverages so did not experience”
 of 5 bubbles jeanf570, 5 days ago | Read review
“great view from higher floors on the front side”
 of 5 bubbles 932kaya, Oct 18, 2016 | Read review
“get to breakfast buffet before 8 if you want to eat”
 of 5 bubbles chunkster152, Oct 13, 2016 | Read review
“try the executive kings”
 of 5 bubbles Davax, Oct 6, 2016 | Read review
“Room with river view, but you will get morning traffic noise.”
 of 5 bubbles cck23, Oct 2, 2016 | Read review
5 of 5
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