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Quality Inn & Suites

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Traveler (26)
Room & Suite (25)
Dining (4)
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Overview
  • Excellent7%
  • Very good42%
  • Average23%
  • Poor19%
  • Terrible9%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (121)
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Reviewed 2 weeks ago via mobile

i went with my school on a trip to quebec and ottawa and the hotel refused to give us the wifi password for the first two out of three days of the stay. since it’s a school trip, there were no parents and since we...More

Thank carlysoftball1133
Response from TalieQuebec, Front Office Manager at Quality Inn & SuitesResponded 1 week ago

Carly, It's unfortunate to hear that you did not enjoy your school trip. First, concerning the wifi: this is the tour company's policy, the only ones that get the wifi code are the teachers and guides. If your teachers do not want you to have...More

Reviewed March 14, 2018

I picked this hotel because it was close to where I had my meetings over the next couple of days. I had not looked into any of the reviews since I had positive experiences at Quality Inns in the past but this was definitely not...More

Thank Jean-Francois_Mtl
Response from TalieQuebec, Front Office Manager at Quality Inn & SuitesResponded March 19, 2018

Jean-Francois, I sincerely apologize that your stay was not completely satisfactory. We are currently in discussion regarding the soundproofing to find a solution. I will follow up with maintenance regarding the paint quality in the bathroom. We do have blackout curtains, I will follow up...More

Reviewed February 17, 2018 via mobile

This hotel is conveniently located close to Ottawa and has many restaurants and shops close by. Something I’ve never seen before was the tiles instead of carpeting in the room so you may want to bring slippers because the floor gets quite cold.More

Thank CaliMTL
Response from TalieQuebec, Front Office Manager at Quality Inn & SuitesResponded February 20, 2018

Thank you for sharing your experience with us. We recently removed all carpeting in our rooms as this allows us to make them hypoallergenic and cater to a larger market of guests. I will forward your comments regarding slippers to my GM for review. We...More

Reviewed November 12, 2017

My problem with this hotel was the noise in the first floor rooms, you can hear every little sound, people watching TV and walking around their rooms, children screaming, a car alarm going of at night. If you want a quiet stay, stay somewhere elseMore

Thank Robin W
Response from TalieQuebec, Front Office Manager at Quality Inn & SuitesResponded November 14, 2017

Robin, Thank you for sharing your experience with us. We are still renovating and we hope to improve the soundproofing with upcoming projects. We hope that you will choose us again the next time you are in the area so we can show you that...More

Reviewed October 19, 2017 via mobile

Stayed here for just on night on a business trip. When I first checked in I received a 2 bouble bed room and when i asked for king the lady said it was not included in my rate?? Went into my room and sadly the...More

1  Thank Iluvztravelz
Response from TalieQuebec, Front Office Manager at Quality Inn & SuitesResponded October 24, 2017

I'm very sorry to see that you did not enjoy your stay with us. As your name is not provided I'm unable to verify which room you had occupied. I will follow up with housekeeping regarding the stained sheets and I assure you that this...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Multilingual Staff
Meeting Rooms
Room Service
Dry Cleaning
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$101 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$101 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (26)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"Do not stay on the first floor"
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"A basic room was fine. Single with two queen beds. But needs updating in rest of hotel."
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"Never go to this hotel!"
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"Make your request and you will be accommodated ( executive suite for instance)"
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