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Le St-Christophe - Hotel & Spa

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Le St-Christophe - Hotel & Spa
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302 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Vermont
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We used to love staying at the St. Christophe, but things have gotten so bad that we won't be returning. I booked a bicycling package that included 2 bottles of water. The hotel insisted that I had not booked the bicycling package, and refused to give us any water. I went back and checked my email reservation, and sure enough... More 

Helpful?
Thank kilarneyvt
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The BK and staff of the restaurant were excellent! Two thumbs up to them and for the food! There was no working desk in my room which had plenty of space available to fit one. I asked the front desk if they could put one but they did not have any available. Interestingly, they had a poster in the elevator... More 

Helpful?
1 Thank Andre L
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Good day, Thank you for your comments. We appreciate good feedback for the restaurant, our portuguese cuisine is usually really appreciated. For the desk, we would have been very happy to book a corporate room if you wouls have made the reservation directly with us. It is also written in the description of the room if it has or not... More 

Travelers are raving about these Granby hotels

Ontario, Canada
Level Contributor
232 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, a decent place, but desperately needs an update. Tiny room...two double beds and no space to walk around. The wifi did not work in our room or in the halls. Fine at the indoor pool or at reception. Not good enough! Our room needs a new carpet and new armoire. The bathroom is not planned out, with no room... More 

Helpful?
Thank marcia s
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Good day. First of all thank you for taking the time to review our establishment. I would like to confirm that some update are on the way, we are waiting the end of the high season. We unfortunatly cannot make renovations during full occupancy. You can always change your coffe for tea in the room, without charge. Also, all of... More 

Toronto, Canada
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Two couples went for a weekend of cycling. Just to note, we booked directly with the hotel, not a third party like expedia, but when we arrived, they had "lost" the booking. Our friends had selected a particular room because it was their wedding anniversary, but the hotel tried to stick them in another room. They eventually resolved that issue.... More 

Helpful?
Thank Robert I
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you very much for this review. We understand your situation and your insatisfaction regarding the room. We believe that resolving the problems during the stay is the best thing to make our customer happy. Management is the force to give our employee the confidence to do everything to satisfy the guest on the spot. I'm sorry if your stay... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

No comment besides this.... I ask the receptionist to reserve for AROUND 7pm at 6pm, she asks me 7 pm? I say yes, around 7 pm, why because we have have 2 toddlers aged 2 and 4, there is no guarantees when you have kids that age, we can be there 10-15 min before or after... Having said that, I... More 

Helpful?
1 Thank george k
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for your comment. I am sorry if our employee are strict for the restaurant reservation. We sometimes gets very busy and it is important to get an exact time to make sure we respond to all with the best service. But in the summer, we should be more openminded regarding the time, especially because it is family. Thank... More 

China Grove
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Even being there on business, it was a pleasure to relax on the balcony and look at over the river. The rooms are a little dark, but would make a very romantic getaway. I can not wait to go back and take a lovely lady to enjoy the scenery and walking or biking around the area. Absolutely magnificent. Breakfast is... More 

Helpful?
Thank Melvin C
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for this very nice review! Guest satisfaction is our priority and we enjoy when we are able to make it happen! Thanks for taking the time to write this good review! See you soon More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 10, 2016 via mobile

Place was ok, staff was friendly but... There must be something wrong with management or finances... We had several issues with the room. Shower had no pressure, shower head was broken/blocked, the hair blower was broken (stopped working within 30 seconds and resetting it/unplugging it didn't work to get it working again), ants in the room and the tv wasn't... More 

Helpful?
2 Thank Ann L
HotelStChristophe, Public Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for letting us know this event. I'm so sorry about this recent stay. It is a shame on us for this situation. We teach our employee to great our custumer like a king and a queen should be treated. Customer service is a priority in our establishment and we should always give a yes as the answer. Believe... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2016 via mobile

Nice hotel, good size rooms and delicious breakfast (French toast was out of this world!!). Stayed here while visiting Granby zoo. Spa attached so don't miss out on the sauna, hot tubs and cold bath!! The main pool was freezing though which was not a part of the spa and rather brutal!

Helpful?
Thank Mark M
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for this nice review! We appreciate good feedback. Helps us to continue our good hard work to satisfy every guest. Hope to see you soon :) More 

Montreal, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 27, 2016

Nice small hotel with classic decor. The check-in wasn't too long. The regular room is small especially if you travel with kids.There is a queen size bed, a sofa and they offer a crib for extra money, but the room is so small it is impossible to move around. The room was clean, beside the big stains on the carpet.... More 

Helpful?
Thank lbmontreal
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Thank you for you review. We enjoy our customer comments because we can improve on our fault and be proud of our strengh. I took note of what you said and we will try our best to fix the problems you did mention. Thanks for giving us a good rank comparing to the other hotels in the area. Kind regards, More 

Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 20, 2016

I usually don't write reviews based solely on my experience, but emotions did take the best of me this time. I'm sorry but I have to write this. In case you're wondering how the hotel itself is - it's very fair for the price. The rooms are classy and the service courtois. Here's my problem. I had to stop in... More 

Helpful?
Thank Stan K
HotelStChristophe, Guest Relations Manager at Le St-Christophe - Hotel & Spa, responded to this review

Mister K, I'm sorry to say but we certainly won't fired that girl that tried to help you out. Let me explain the story from our side, when you arrive at night, you were totally drunk and we suggested you to go directly to the hospital, but you declined. The next morning, when you called front desk to have an... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Le St-Christophe - Hotel & Spa

Address: Denison Est | 255, Granby, Quebec J2H 2R4, Canada
Location: Canada > Quebec > Granby
Price Range: $142 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Le St-Christophe - Hotel & Spa 3.5*
Number of rooms: 50
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Also Known As:
Le St-Christophe - Hotel And Spa
Le St-Christophe Hotel Granby
Le St-Christophe - Hotel & Spa Granby, Quebec
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