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Hotel Castel & Spa Confort

Traveler (43)
Room & Suite (30)
Dining (15)

About

#2 of 8 hotels in Granby
Location
Cleanliness
Service
Value
Hotel Castel & Spa Confort, located at the heart of the dynamic city of Granby, is rated 4 stars and offers 136 rooms and suites on 5 floors. Whether for a family vacation, a romantic getaway or a trip with friends, choose the package that suits you among a large variety. Restaurant La Rotonde has a memorable and affordable culinary experience to offer in a refined décor. The Chef Frédéric Michon and his team elaborate with passion delicious recipes featuring local products. To go along with your meal, pick from our wine list through a selection of specialty wines and imports. Spa Confort is located on the last floor of the Hotel. With whirlpool baths, treat yourself to relaxation with one of our treatments. The hotel also propose the Resto-Café, offering full breakfast with a quick service, the Pub la Tourelle to have a drink and play free pool, a heated outdoor pool with a wading pool (in season), a playground for children and a gym room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Bar / lounge
Game room
Skiing
Business Center with Internet Access
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Heated pool
Restaurant
Vending machine
Billiards
Table tennis
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Reduced mobility rooms
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Coffee / tea maker
DVD / CD player
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French

Location

Full view
196Reviews
4Q+A
19Room tips
Traveler rating
  • 48
  • 81
  • 39
  • 15
  • 13
Time of year
Traveler type
Language
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Popular mentions
Average stay. Rooms were clean and front desk friendly. I purchased a March Break-day at the zoo package stay which advertised pretty pictures of families in hot tubs and outside fire pit looking all cozy. Path to hot tub was icy and dangerous. Hot tub wouldn’t heat past 93F
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Response from MyleneMorissette, Chargée de communications Web et médias sociaux at Hotel Castel & Spa Confort
Responded Mar 8, 2019
Thank you for commenting on your stay with us. We are glad that you appreciated the cleanliness of the rooms and the reception of the staff. We regret not having met your expectations due to the outdoor hot tub and fire pit. It is true that we have encountered a problem with the water heater, a situation that is now resolved, but know that we understand your disappointment and that, ideally, everything should have been perfect at the time of your visit. We sincerely hope to have the opportunity to welcome you again and that your experience will, this time, be beyond your expectations.
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Stayed at hotel four times. First two visits where great. Third visit heater in room didn't work so had to change rooms at 2am in the morning. Fourth and final visit stayed two nights of very poor sleep quality due to hockey tournaments and several teams staying there with
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Response from MyleneMorissette, Chargée de communications Web et médias sociaux at Hotel Castel & Spa Confort
Responded Feb 25, 2019
Thank you for sharing your opinion on our establishment. We are very sorry that your last stay was not up to your expectations despite all the efforts we have made that night to ensure the comfort of all our clients. Our customers satisfaction is our priority, during your next stay, if a similar situation occurs, do not hesitate to contact the front desk. They will do anything in their power to ensure you a restful night. We hope to welcome you again during your next visit in Granby.
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We had a reservation there for a couple days. On our way we had a car accident. The staff have been so helpful and friendly. Let us a couple hours more for checkout because we were waiting on our ride back for Ottawa. Hotel is pretty, nice spa and pool. Food is good and the lady
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Response from JonathanSt-Laurent, Responsable relations clients at Hotel Castel & Spa Confort
Responded Dec 21, 2018
It is a real pleasure for us to read your comment Jonathan and to see that your stay was up to your expectations. Your good words for our staff will certainly be transmitted. We look forward to welcoming you again during your next stay in Granby.
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We reaally liked this hotel,the beds were comfy, the room was clean, there's a nice pool that we didn't have time to try. I would recommend. The pricing is really affordable for the amenities that you get.
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Response from JonathanSt-Laurent, Responsable des relations clients at Hotel Castel & Spa Confort
Responded Sep 19, 2018
Thank you for your time to post your appreciation concerning our establishment. We are glad you appreciated your stay with us and noticed every little attention we pay to details. Hope to please you again during your next trip in the Granby area.
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+1
We went to Quebec for 7 days with our 16 years old son for vacation,, the Castel was the best hotel we had compared to the 3 others we had,,locations, rooms, cleanliness was at the best,, the pool area was like staying in a resort in the south,, stunning! The staffs was the best
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Response from JonathanSt-Laurent, Responsable des relations clients at Hotel Castel & Spa Confort
Responded Sep 4, 2018
Thank you for taking the time to share your experience. We are glad you had a great time with us and appreciated our services. We would be happy to welcome you again during your next trip in Granby.
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Previous
PRICE RANGE
$112 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel castel and spa conforthotel castel confort
FORMERLY KNOWN AS
Le Castel De L'estrie
LOCATION
CanadaQuebecGranby
NUMBER OF ROOMS
136
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