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Hotel Castel & Spa Confort

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Hotel Castel & Spa Confort
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132 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Porters Lake, Canada
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for three nights on a whim and enjoyed our stay very much. Hotel really seems to cater to young families with a variety of amnesties like a heated outdoor pool with wading area and a great playground. Hotel is also located within walking distance of several fast food and sit down restaurants and major stores like Wal-Mart. Hotel... More 

Helpful?
Thank exercitus
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you so much for sharing your experience in our hotel. We are delighted you enjoyed the time spent with us and that our service have met your expectations. As our priority is to provide a quality time to every customer who have chosen us, we have are very pleased to read your comment. We hope to welcome you again... More 

Saint-Basile-le-Grand, Quebec, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent one night at this hotel. We were with a group and we had a group supper in the restaurant. The food was quite good, and there was good choice. The problem is that the service was interminably slow. From the time we sat down until the coffee and dessert were finished was three and one half hours. It was... More 

Helpful?
Thank Bruce M
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you Bruce for sharing your experience in our establishment. As our mission is to provide a pleasant stay to all our customers and that we are always willing to get better, we want to let you know that we take note of your comments. We are really sorry we haven’t met your expectations. We hope to welcome you again... More 

Travelers are raving about these Granby hotels

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 21, 2016

The hotel really caters to young families, there's a lego table as soon as you enter the main door. They have a play area in the breakfast area as well so the kids don't have to wait in line. There's a play structure in the yard next to the pool. The place also allows the parents to relax and have... More 

Helpful?
Thank Phillip W
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We are delighted Phillip that your family appreciated our establishment. Thank you for sharing your experience. We definitely accord importance to details providing families a great experience. We hope to welcome you again during you next stay in Granby. More 

Buckingham, Canada
1 review
4 of 5 stars Reviewed August 17, 2016

We stayed here for 2 nights and we loved staying here. Friendly people all over, Beds were very comfy, breakfast was really good, pool was clean and not deep for the kids with a life guard. We purchased the Granby package so there was no line up waiting for the zoo. I would definitely stay here if we go back.... More 

Helpful?
Thank christinebigelow2004
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you very much Christine, we are delighted to hear that you and your family enjoyed our establishmentl. We want every family that stays with us to feel like they’re at home and so this is why we take extra care of the small details in every area of the Hotel. Again we greatly appreciate your kind words and hope... More 

1 review
4 of 5 stars Reviewed August 15, 2016 via mobile

We have been staying every year for the past 3 years. This motel is very clean and the staff is great and helpful. There's a restaurant at the main level but we never tried it as we always go to Scores right beside it. There is also a restaurant downstairs for breakfast and it's good but very expensive. There's a... More 

Helpful?
Thank Sylvie T
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We are thrilled to hear you have chosen us every year during your trips in Granby, thank you for your trust. As our customers satisfaction is our priority, we take note of your comments and we also really want to thank you for sharing your experience. Next year, we suggest you to take dinner at the Restaurant La Rotonde, you... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 14, 2016

We spent Aug 8-9 at the hotel and had purchased a package including a day for four (2 adults, 2 teens) to Granby Zoo. This was our second time staying in the hotel and was happy with the visit. Staff are polite, friendly and very helpful along with bilingual. I was pleased to see that they had completed the renovations... More 

Helpful?
Thank panthrburr
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We first really want to thank you for sharing your experience with such a complete, relevant and good review. We are very pleased you have chosen our establishment for your stays when you come in Granby. We are glad you appreciated and have noted many details concerning our services. Our customers satisfaction and opinion are our priority and we do... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed August 9, 2016

We stayed at this hotel for 2 nights in a room with 2 beds and a brand new bathroom. The room was so clean and confortable with all we needed for our family. The reataurants are good and staff efficient and pleasant. Will go back for sure, its a safe choice.

Helpful?
Thank andrewrobertson444
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

We really want to thank you Andrew for taking some of your time to post your appreciation about your stay with us. We are glad you appreciated one of our renovated room. Your kind words about our cleanness, restaurants and service will certainly be transmitted to all our team. The fact that you consider us as a ''safe choice'' is... More 

Brampton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 30, 2016

This is an older hotel that was overhauled to make it look like its a high end hotel. But it falls short. Need ice? its on the 5th floor. "you booked online? Your breakfast could have been $5 had you paid at the desk..Too bad."-Nice. This is an overpriced Comfort Inn.

Helpful?
Thank Denis652
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you Denis for your time to post your appreciation concerning our hotel. We take note of your comments. Booking a room on our website or by calling our frontdesk agents are effectively the only ways to book a package with breakfasts. Moreover, we offer a large range of flexible packages based on your needs. We hope to welcome you... More 

London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 29, 2016

We stayed as a family for a weekend at the Granby Zoo. The room itself was fine and clean, with a clear view on the parking lot. The outdoor pool was very much appreciated by our children, 10 and 12. The excellent quality of the restaurant was completely unexpected. In fact, we ate at the hotel both evenings we were... More 

Helpful?
Thank Dan2048
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Hello, Thank you so much for taking some of your time to share your experience during your stay. I am glad to hear you tried and enjoyed our restaurant. We hope to see you and your family again soon! More 

Canada
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 26, 2016

Lovely front desk staff. They provided us with lots of information about places around town and greeted us every time we came and went from the hotel. Comfortable bed. We would recommend this to anyone visiting Granby.

Helpful?
Thank slhouston1
LouiseBouthiette, Directeur général at Hotel Castel & Spa Confort, responded to this review

Thank you for your time to post your appreciation concerning our hotel and for the good review! We are glad that you enjoyed your stay with us. Your kind words for our staff and their good service will be transmitted to them. We hope to see you again ! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Castel & Spa Confort, located at the heart of the dynamic city of Granby, is rated 4 stars and offers 136 rooms and suites on 5 floors. Whether for a family vacation, a romantic getaway or a trip with friends, choose the package that suits you among those proposed: Zoo - Amazoo (two minutes from the hotel), Ski Bromont Waterpark, Golf, Biking, Shows, Fine Cuisine or Relaxation. Restaurant La Rotonde has a memorable and affordable culinary experience to offer in a refined décor. The Chef David Deslandes and his team elaborate with passion delicious recipes featuring local products. To go along with your meal, pick from our wine list through a selection of specialty wines and imports on private account for you to appreciate sublime matches. To conclude beautifully, taste our delicious homemade desserts. Spa Confort is located on the last floor of the Hotel. With whirlpool baths, you will admire a breathtaking view of the sunset on the Mount Yamaska. Treat yourself to relaxation with one of our treatments, offered in a package or à la carte, given by our certified massage therapists. Access to the spa is free with the reservation of a room or treatment. The hotel also propose the Resto-Café, offering full breakfast with a quick service, the Pub la Tourelle to have a drink and play free pool, a heated outdoor pool with a wading pool (in season), a playground for children and a gym room equipped with televisions. ... more   less 

Additional Information about Hotel Castel & Spa Confort

Address: 901 Principale Street, Granby, Quebec J2G 2Z5, Canada (Formerly Le Castel De L'estrie)
Location: Canada > Quebec > Granby
Price Range: $104 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Castel & Spa Confort 3.5*
Number of rooms: 136
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Also Known As:
Hotel Castel And Spa Confort
Hotel Castel Confort
Hotel Castel & Spa Confort Granby, Quebec
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