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Crystal Springs Motel

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4852 Radium Blvd, Radium Hot Springs, British Columbia V0A 1M0 Canada
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Traveler (81)
Room & Suite (18)
Dining (3)

About

#5 of 23 hotels in Radium Hot Springs
Location
Cleanliness
Service
Value
Start your adventure in Radium at the Crystal Springs Motel. Located in the center of town on a quiet side street, we have outdoor living space with a patio and a play area nearby for your family to enjoy. We have a range of rooms and kitchenettes to met your needs. All units have 40"+ flat screen TVs, refrigerators, microwaves, Kuerig coffee makers, air conditioning, and wireless internet. King Size beds in some rooms. Uncompromising cleanliness and hospitality is our specialty. We are pet (not all rooms) and motorcycle friendly. Find us 1 block from main street on Radium Blvd.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Outdoor furniture
Picnic area
Room features
Air conditioning
Seating area
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
451Reviews4Q+A78Room tips
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christiner754 wrote a review Sep 15
Calgary, Canada127 contributions77 helpful votes
Spent 3 nights here from September 8-10 with my sister and girlfriend. First trip to Radium for both of them. I've been here before and had no issues. I have a small dog so being pet friendly is a bonus. Unfortunately due to Covid19 there's no free breakfast buffet. Disappointing! Staff very friendly and accommodating. We had room 15 that has a separate bedroom, plus a queen bed and comfy sofa bed in main room. Nice furnishesd patio outside our room. It's 1 block from Main Street. Short walking distance to everything in Radium. Will definitely stay here again.
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Date of stay: September 2020Trip type: Traveled with family
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Mishka2 wrote a review Sep 5
Sherwood Park, Canada15 contributions6 helpful votes
Carpet in Room 11 needs desperate cleaning, yes! Less blankets (no comforter) due to Covid, and I was freezing at night but slept with pants, a hoodie, and socks. Great mini kitchen with all we needed. Spa shower very unexpected and to die for! Nice touch with outdoor patio seating, BBQ's, and a park behind the property with lots of equipment and 5 deer:) Friendly check in. Good WIFI. We would return.
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Date of stay: August 2020
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Amara B wrote a review Aug 2020
3 contributions
We’ve stayed at the Crystal Springs multiple times over the last 8 years. After not visiting Radium for a couple years we booked again without realizing ownership had changed. And it’s gone downhill. On the surface it appears clean but it ends there. I went to grab a high chair the first night we were there and it was so filthy I used 3 diaper wipes to get it “usable” while staff members stood by and watched. We pulled back our bedding the first night to find a tuft of black hair on the bed sheets. After showering I noticed my feet were quite dirty from the floors and asked that they ensure the floors get cleaned, especially since we have a crawling baby. They insisted they clean it with a rag between guests and they’d do a better clean while we were gone for the day. 15 minutes after returning I accidentally spilled water on the floor and went to wipe it up. The towel I wiped it with was absolutely filthy. There is no possible way the floor had been cleaned recently. I took the towel to show it wasn’t cleaned and was met with an argumentative man insisting it was as clean as it was going to be and that he would not make it right. I firmly stated that this was unacceptable, that we’d found hair in the bedding as well and that when you’re advertising enhanced cleaning due to a PANDEMIC the rooms better be cleaner than that. They didn’t take the dirty water cups / coffee mugs out of the room and when I asked for clean ones I was handed Half a sleeve Of disposable cups. I was told if I didn’t like it I could leave but would be charged for the full night. After that we found crumbs and hairs on one of the bunk beds and the remaining unused coffee cup was dirty inside. I’ll attach a photo of the towel I used to wipe the bathroom floor as well as a photo of the Inside of the coffee mug. There was a dead bug under the sink and various other bugs in the room throughout the stay. Despite being booked for 3 nights we left after two because it was dirty and the staff were completely unwilling to do anything make it right. Would not recommend staying here, especially if you stayed while the previous owners were around- you’ll surely be disappointed. If, however, a decent price and a place with horrible customer service that is barely surface cleaned is your jam then this is definitely the place for you.
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Date of stay: August 2020Trip type: Traveled with family
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emilialis wrote a review Jul 2020
Calgary, Canada10 contributions4 helpful votes
Pros: cold AC, good in-room wifi, hot water, nice outdoor spaces for bbqs and relaxing. Cons: noisy, small rooms, and although they’re clean there is something very off about them. It looks like renovations are slowly being completed but are being done by someone with little experience and attention to detail. Walls that aren’t painted all the way to the ceiling or trim, bathroom caulking applied like icing, etc. Giving the place a run down feel. Bedside table and lamp were on a side of the bed with no outlet so we couldn’t turn it on. Our room had a fridge, microwave and coffee machine but no kitchenette sink, so we had to get our water from the bathroom and use that sink for dishes. Our family had the opposite - no sink in the bathroom. Strange...
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Date of stay: July 2020
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Bill Popplewell CAC Men's Golf wrote a review Jun 2020
Cochrane, Canada1 contribution
The rooms were very clean, all health guidelines for pandemic were followed. The staff and admin. were very friendly and accommodating. Our group had excellent meals at Radium Springs Golf Course. Golfing at Radium Resort was fantastic, golf course in great shape and staff also very helpful and friendly. I would give them a 10/10 for this time of year.
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Date of stay: May 2020
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Room Tip: Rooms in the inner square are the quietest.
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PRICE RANGE
$68 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal springs hotel radium hot springs
LOCATION
CanadaBritish ColumbiaKootenay RockiesRadium Hot Springs
NUMBER OF ROOMS
29
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Frequently Asked Questions about Crystal Springs Motel
Which popular attractions are close to Crystal Springs Motel?
Nearby attractions include Kootenay National Park (0.2 miles), Olive Lake (0.3 miles), and Kootenay Valley Viewpoint (0.2 miles).
What are some of the property amenities at Crystal Springs Motel?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and barbeque facilities.
Which room amenities are available at Crystal Springs Motel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Springs Motel?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to Crystal Springs Motel?
Conveniently located restaurants include Helna's Stube Restaurant, Horsethief Creek Pub & Eatery, and Old Salzburg Restaurant.
Is Crystal Springs Motel located near the city center?
Yes, it is 0.4 miles away from the center of Radium Hot Springs.
Are pets allowed at Crystal Springs Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Crystal Springs Motel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.