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Prestige Oceanfront Resort, BW PREMIER Collection

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#1 of 3 Hotels in Sooke
Certificate of Excellence
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Prestige Oceanfront Resort, BW PREMIER Collection
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658 Reviews from our TripAdvisor Community

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There are newer reviews for Prestige Oceanfront Resort, BW PREMIER Collection
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Showing 651: English reviews
West Vancouver, Canada
Reviewed January 25, 2017

First off, the front staff led by Alex the AGM was very friendly and helpful, Second, the staff at the restaurant was simple amazing led by their friendly manager and host- Daniele Third -Room Service- Fast and exceptional Overall, the resort itself was absolutely fantastic !. Hard to believe it's in Sooke. It's a colonial style hotel with a Hawaiian...

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Helpful?
Thank dbtole255
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us and for your kind words about myself and our team. I am very happy to hear that you enjoyed our Resort and that we can look forward to seeing you again soon. I will be sure to share your kind comments with our team and the team...

Calgary
Reviewed January 24, 2017

I stayed here for a couple of nights while visiting the area in January. The hotel room is well appointed. Good WiFi connection. Staff is friendly and efficient. The fitness area is well equipped. The West Coast Grill restaurant has good food. The Yesaki Wine and Raw Bar was closed. I was advised the hot tub was not available when...

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Helpful?
Thank Alan N
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

We appreciate you taking the time to review your stay with us. I am glad that you found our team to be friendly and efficient and that you enjoyed the food at the West Coast Grill. I do sincerely apologize for the hot tub and pool closure during your stay. These were due to an unforeseen maintenance issue and was...

Victoria, British Columbia, Canada
Reviewed January 23, 2017

Hubby surprised me with a b'day deal on this hotel. Staff were very pleasant and kind. Dinner and breakfast credits were provided. The hotel had great decor - high ceilings and a good layout. I liked the restaurant which was casual and elegant with attentive service. The burgers were a tad dry but tasty. They provided a complimentary dessert. We...

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Helpful?
Thank alisonm37
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for reviewing your recent stay with us. I am happy to hear that overall you enjoyed your birthday stay and found our staff to be both pleasant and kind. It is also great to hear that you enjoyed your experience at the West Coast Grill. By telling us what you liked about your stay and how we can...

Reviewed January 22, 2017 via mobile

This hotel does not disappoint and lives up to its name! Spacious rooms with 14 ft ceilings, oversized king sized beds (in our room), clean, bright with great views (ours was a partial of the courtyard and bay) and great atmosphere. The exterior alone has a Georgian feel and is impressive with its tall columns and lovely palms trees and...

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Helpful?
Thank CSHolmes
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed your guest room and the overall decor and feel of the hotel. It is also great to hear that you enjoyed our amenities and the great views we have to offer! We will be sure to pass your kind feedback...

Victoria, British Columbia
Reviewed January 17, 2017

I wasn't expecting anything this impressive in Sooke. High ceilings, everything clean as can be, luxurious comfort, and it's dog friendly all at a reasonable price. I'll stay here again any day. Either Sooke is large enough to justify this beautiful hotel or people who might otherwise stay in Victoria, found this great place to unwind in style oceanside. Maybe...

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Helpful?
Thank 524tina
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

We appreciate you taking the time to review your recent stay with us! It's great to hear that overall you enjoyed your experience and that we can look forward to welcoming you back again soon. We value your feedback and enjoy passing positive reviews onto our team. Warmest regards,

Port Angeles, WA
Reviewed January 17, 2017

The people were nice and friendly. After reading reviews, I was not expecting such a warm reception. Clean rooms and facility. Great ocean view. Enjoyed hiking the trail on the local spit. Meals were yummy.

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Helpful?
Thank racer13
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us. It's great to hear that you enjoyed the amazing location and beautiful views that our property has to offer. I am also glad that you found our staff to be nice and friendly and that you enjoyed your room and our overall facility. We appreciate your feedback...

Victoria, Canada
Reviewed January 14, 2017

We've driven past lots of times and Christmas 2015 had a big family lunch at the Prestige, but never had we stayed overnight until this past Christmas Eve and Day. From the moment we arrived we felt welcome, the staff were ever helpful, the room (waterview King suite) was perfect, The amenities (pool and hot tub) were just right. A...

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Helpful?
Thank Alice B
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your stay at the Prestige Oceanfront Resort. It's so great to hear that you enjoyed your Christmas with us! I am glad that you felt welcomed by our staff and that you enjoyed your Waterview King Suite and your experience at the West Coast Grill. I am also glad that you had...

victoria
Reviewed January 12, 2017

My family and I checked into the hotel on Christmas eve we were greeted by a very sour faced AGM Alex no welcome to the hotel no Happy holidays. The bottom line the person ruined our Christmas because of here lack of Public Relations and customer service. I'm not going into details the problem was sort of resolved by the...

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Thank moxy43
Vancouver, Canada
Reviewed January 8, 2017 via mobile

Awesome stay and spa visit. Colonial styled modern Maui building is. A pleasant west coast surprise. The restaurant made first rate Sunday Brunch and great appetisers and drinks. Service first rate. King room was well furnished hard floors and unobtrusive staff but when needed overly helpful was appreciated.

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Helpful?
Thank scotty99
Alex B, Assistant General Manager at Prestige Oceanfront Resort, BW PREMIER Collection, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed your room and that you found the staff to be first rate and accommodating! It is also great to hear that you enjoyed your experience at the West Coast Grill and at the Spa. We will be sure to...

Prince George
Reviewed January 5, 2017

My husband and I have travelled to Sooke a few times over the years and have always admired this hotel's grand look. We decided this trip to book a couple of nights there. The hotel's looks are in fact a little deceiving.It starts with a tiny, unimpressive front desk that you have to look for when arriving. The staff were...

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Thank diane662
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Prestige Oceanfront Resort is your ideal haven for relaxation and rejuvenation. Our full service resort features luxurious guest rooms, exceptional dining experiences, and extraordinary hospitality. Rising above the Pacific Ocean, our waterfront resort offers breath-taking views of Sooke Harbour, Sooke Basin, Juan de Fuca Strait and the Olympic Mountains. Conveniently located near unique local attractions and recreational facilities, we invite you to indulge in a truly West Coast experience. ... more   less 

Additional Information about Prestige Oceanfront Resort, BW PREMIER Collection

Address: 6929 West Coast Rd | BC, Sooke, British Columbia V9Z 0V1, Canada (Formerly Prestige Oceanfront Resort, BEST WESTERN PREMIER Collection)
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Sooke
Price Range: $90 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prestige Oceanfront Resort, BW PREMIER Collection 4*
Number of rooms: 122
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Also Known As:
Prestige Oceanfront Resort, BW PREMIER Collection Sooke, Vancouver Island
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Questions & Answers

Here's what travelers have asked, with answers from Prestige Oceanfront Resort, BW PREMIER Collection staff and other travelers.
11 questions
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Questions? Get answers from Prestige Oceanfront Resort, BW PREMIER Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view rooms are worth it.”
 of 5 bubbles rkissun, yesterday | Read review
“Corner suites are large”
 of 5 bubbles veganwannabe, 2 days ago | Read review
“Stay somewhere else”
 of 5 bubbles 666kathyp, 2 days ago | Read review
“We were on third floor, found it quiet.”
 of 5 bubbles inezmw, 5 days ago | Read review
“It's a luxury hotel but if you travel in the off season, the rates are mid range.”
 of 5 bubbles 239sandis, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question