Sooke Harbour Resort and Marina
6971 West Coast Rd, Sooke, British Columbia V9Z 0V1 Canada
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About
#2 of 17 Specialty lodging in Sooke
Location
4.7
Cleanliness
4.8
Service
4.5
Value
4.5
Relaxation. Seclusion. Adventure. Whatever you want your vacation to be, Sooke Harbour Resort & Marina's boutique-style townhome condominiums are the ideal home base. Steps from the resort's private marina and amenities, each beautifully appointed 2 and 3 bedroom vacation home offers spectacular ocean views, relaxed luxury and everything you need to make your stay a memorable one. Unit Features: Gourmet kitchen with granite countertop, private master bedroom with ensuite, 2 private outdoor living spaces, outdoor grill, in-suite laundry, covered parking stall, flat screen televisions and DVD players, and high speed wireless internet.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Hot tub
Bicycle rental
Non-smoking hotel
Express check-in / check-out
Self-serve laundry
Wifi
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Room features
Additional bathroom
Fireplace
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Location
56Somewhat walkable
Grade: 56 out of 100
31Restaurantswithin 5 miles
22Attractionswithin 5 miles
Contact
6971 West Coast Rd, Sooke, British Columbia V9Z 0V1 Canada
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We enjoyed the time at the resort recently - 5 days spent exploring the West Coast area of Vancouver Island. The property was very spacious and as a family of 4 it suited us very well. The views of the harbour and mountains were beautiful from the top of the house. We were able to go whale watching from the dock on the resort and also rented kayaks. Overall a great place to stay - although you have to enjoy laid back living as it is all about returning to the wilderness in this area. We were very lucky with the weather so plenty of beaches and hikes to explore,
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rachel Aylesworth, Marketing at Sooke Harbour Resort and Marina
Responded Jul 25, 2022
Hi 459Kristanal, Thank you for taking the time to share your recent experience with us. We are pleased to hear that you felt as though your suite offered beautiful views of the harbour and that you were able to enjoy kayak rentals just steps away from our marina. We look forward to our next opportunity to welcome you back to Sooke Harbour Resort & Marina. Warm regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having recently booked unit 126 via Airbnb for 2 couples (4-night stay), we were looking forward to this place which appeared very promising. The good thing was that the beds were comfy and the location is great. There were a few minor issues like neither bathtub having a useable stopper. One was missing completely and the other leaked. We found innovative ways of keeping the water in for baths. The drinking water tastes of chlorine, even after boiling. The downstairs bathroom needed a thorough cleaning, especially around the toilet area and the mirror hadn’t been wiped in ages. The worst thing was that when we read the ‘house rules’ (not the same as the listing one) that was in the entrance area, we discovered that, despite paying a hefty $150 for cleaning, we were still expected to: take out the garbage, run the dishwasher and a load of laundry (towels) before departure. This is outrageous and after travelling for over 40 years in many countries, this has never been demanded. This is no way to treat any guest. Airbnb have been made aware of this issue and because they edit reviews heavily, the next guests will not be aware of what to expect. The extra $ for fees, service charges and cleaning made this stay a very costly one and not good value.…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rachel Aylesworth, Marketing at Sooke Harbour Resort and Marina
Responded Jun 29, 2022
HI Elli J, Thank you for taking the time to share your feedback regarding your recent stay at Sooke Harbour Resort & Marina. Unfortunately, your reservation was made through a private owner who rented their suite using AirBnB on their own and the property you occupied is not part of our vacation rental program. To avoid a similar experience in the future, we recommend guests book directly with True Key. We are an industry-leading resort management company and we provide a superior guest experience that is delivered by our team of skilled service professionals. The properties we manage at the resort are standardized and repairs & maintenance issues are dealt with in a timely and preventative manner so concerns like the ones you’ve raised are avoided. Please contact us directly by calling 250-347-2992 or by email at vacations@truekey.ca if we can be of service in the future. Warm regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property is fantastic! We had a group of 6 adults (3 couples) and stayed in the 3 bedroom townhouse. Each couple got their own bathroom (only one was an in-suite) which was an excellent feature. The unit had everything we needed to make dinner (we opted to cook at home more often than eating out). It was also very well stocked with lots of extra towels. There are 2 hot tubs on premises but during our stay, only one of them was open so in the evenings there was a wait to use it but it was well worth it (so relaxing!). This is a great home away from home, complete with washer and dryer. The property is located with easy access to restaurants and shopping in town, but also right along the highway that takes you to other beautiful destinations along the coast when you want to explore outside of Sooke. Check in was easy and the communication from the property management team was great. We did have a minor trouble with the Simplex lock on that first day because we weren't sure how it worked. Clearer instructions would have been super helpful but once it we figured it out, it was easy to work. Loved the stay and I look forward to returning!…
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rachel Aylesworth, Marketing at Sooke Harbour Resort and Marina
Responded May 26, 2022
Wow - Thank you JessTravelsandEats for this outstanding review! We are so pleased to hear that you enjoyed your stay in our 3-bedroom suite and look forward to our next opportunity to welcome you back to Sooke Harbour Resort & Marina. Warm regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We love it here and this was our 3rd time out this year and will continue to go in 2022 !!! It suits our style as we love boating, diving, fishing and water sports in general… the suites have everything needed that you don’t have to go anywhere, we also love the hot tub to relax in the evenings…
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Dec 23, 2021
Hi Mike F, Thank you for taking the time to share your feedback regarding your recent stay with us. We are so pleased to hear that you felt as though our suites were well-equipped and that you able to enjoy a relaxing soak in one of our resorts two outdoor hot tubs. We look forward to welcoming you back into 2022 and beyond. Warm regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is located centrally with amenities such as restaurants and shopping close by. The units have a great ocean view which can be enjoyed from a balcony off the kitchen or bedroom. However, I was not impressed by the cleanliness of the unit. The rugs were fiilthy and had stains in many spots as well as all up the stairs. These should have been cleaned before renting it out to anyone. The receptionist, when told of this merely replied "well it's the end of the season and we'll do a deep clean then." I certainly did not feel valued as a paying customer and especially since they advertise that extra cleaning was attended to because of covid. As well, what few amenities there were in the unit, they were not cleaned at all. For example, the dish soap lid was missing and soap had gathered around the spout for sometime since the bottle was nearly empty. We had to go down to the reception area to get it refilled and that just came from a bigger bottle. As well extra toilet paper was not restocked in the cupboard. For the amount we paid, I would have expected more from this resort. …
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Review collected in partnership with RCI
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Oct 13, 2021
Hi wonderbar, Thank you for taking the time to share your feedback regarding your recent stay with us. While we are pleased to hear that you enjoyed the views from your suite, we are disappointed that you felt as though elements of your stay were less than exemplary. We have ongoing refurbishment projects that help keep our rooms up to date, but I will make sure to mention your comments to our General Manager so she can look into this further. If you haven’t already done so, please contact our General Manager, Jenn Buerge. She will be more than happy to speak to you about your experience and work with you to remedy the situation. Jenn can be reached at jbuerge@truekey.ca. We hope you took some positive memories away with you as well from your visit and these incidents did not place us in your permanent disfavour. We would very much appreciate the opportunity to welcome you back to Sooke Harbour Resort & Marina to impart a more positive guest experience. Warm Regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 3 bedroom unit was well equipped and more than enough space for the two of us. We had balcony with BBQ off the kitchen and balcony off the master. We loved the view of Whiffin Spit from the master, sipping wine and watching the sun set. Location was great and close to downtown Sooke, Whiffin Spit and Galloping Goose trail. Easy access to Highway 14, if you want to go to Botanical, Sombrio or China Beach. The check-in process was digital, but very easy to use. No early check-ins at this property. Check out time of 10am was quite early, so we half packed the night before. I would definitely stay here again!
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Sep 13, 2021
Hi SKluvstotravel, Thank you for taking the time to detail your experience with us, We appreciate your kind words and look forward to our next opportunity to welcome you back to Sooke Harbour Resort & Marina in the future. Cheers, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We lucked out and caught a reservation for Christmas here. It was the most relaxing mini holiday in years. We arrived with our two teenage boys and were thrilled with how spacious and beautiful our unit was. It was spotless and when we left we tried to leave it as clean as when we arrived 5 days prior. Great internet, tv, close to the town of Sooke and driving distance to beautiful beaches where we could watch the winter surfers. It was a very appreciated visit to this gem of a resort. The staff on the phone and in the front office were so very nice.
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Dec 30, 2020
Hi ifreakinluvlife, Thank you very much for the great review! We appreciate all your comments and hope that we will be welcoming you again some day. Cheers, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the 4bed/bath penthouse. Amazing value in the off season. So much space, beautiful views, fully equipped. We enjoyed the patio, full kitchen, and pool table. We ordered food next door at the prestige, which was easily walkable. So close to whiffin spit for a walk. Perfect for a group. They happily accommodated both an early check in and late checkout without fees. We really wish we could have stayed longer. The only downside was that the unit was cold. We turned up the baseboards and the gas fireplace, but the living area never got cozy unfortunately. The rooms were fine but the living area was so big that the baseboards weren’t effective in 1 night to warm up.
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Nov 9, 2020
Hi j123456123, Thank you so much for taking the time and sharing your experience with us. I am thrilled to hear you enjoyed your stay at Sooke Harbour Resort & Marina and that we were able to accommodate both an early check-in as well as a late check-out. We hope to welcome you back again soon. Best Regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for a week in Oct 2020. Booking online was unsuccessful but over the phone through “Shelly/Sherry” was fantastic as she was professional, friendly, and knowledgeable. Unfortunately, was never contacted prior to stay re: contactless (due to COVID) details for check in. Check in with Dawn was friendly and brief. However, upon arrival inside our unit, I discovered we did not have enough dish detergent for the week. When I notified front desk shortly after (~415pm), I was told in a surprisingly unprofessional manner that having the dish detergent replenished “depends on who you expect to supply it” with no further arrangements made to restock it. Addressing the same issue with Kelly a couple of days later resulted in a very friendly and proactive result. Late checkout arrangements made night before were very helpful and appreciated. Our stay was overall wonderful. Loved the location of our unit, the full sized kitchen and appliances, washer/dryer, view, patios, bbq, etc. Units were in decent condition (mild wear and tear evident, but most definitely did not seem run down at all). We stayed in a 3 level townhouse style unit with 2 bedrooms and 2 bathrooms. Our bedrooms and bathrooms were separated (top and bottom floors) Which could make it difficult for families with small kids. Our friends stayed in a 1 level penthouse suite (large 2 bedroom and 2 bathroom with “front row” views and larger patio), and 2 level suite (3 bedroom and 3 bathrooms). All were in good used condition. Both our family with two young children, as well as the other families who ended up booking because of us wished the hot tub and penthouse fire pit had been available for use. Fire pit could have been made available at least for reserved hours to share and limit use amongst guests, particularly to encourage outdoor socializing versus indoor during covid. Our booking resulted in two other families booking as well that week, with another family considering booking in future as well. The value was fantastic given the space, in-unit amenities, and location. Highly recommend for stays of 3+ nights. Weekly rate was phenomenal for what it includes.…
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Oct 30, 2020
Hi CPRX, Thank you for taking the time to share your detailed review regarding your recent stay with us. We are elated to hear that you felt as though our condo-style accommodations were great for your family and friends. I have passed your review to our General Manager so he can speak to our Guest Services team about the concerns you’ve raised. We hope to welcome you back again in the future. Best Regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Unit 126. We chose this accommodation for the pet-friendly aspect, ocean view, and the kitchen and BBQ so we could minimize eating out due to COVID. Of the 5 apartment-style accommodations on Vancouver Island we stayed at, this had the most comfortable beds, and the most lacklustre everything-else. None of these were deal-breakers but we'd definitely explore other options next time we stay in Sooke. The good: - the in-suite washer and dryer work well - two balconies - the comfortable firm beds - the (loud) dishwasher works well - the view - the staff were hospitable and informative The annoying: - The barbeque grill was rusted. It seems someone tried to remedy that by laying a second grill on top, but that was also rusted. We chose not to use the barbecue for that reason. - The front desk is open 9-5. I was informed at check-in that before using the barbecue I should check that there was propane in the tank by 3pm, to give adequate time to swap tanks. That's helpful information, but isn't that something that resort staff should ensure before guests arrive? If you intend to use the barbecue the day you check in, I suppose that should be the first thing you do when you arrive. - The kitchen is outfitted with the bare minimum. No lemon juicer, so used a spoon. No strainer to strain the seeds, so used the back of a cheese grater. The cheese grater was dirty and the plastic was cracked. Two of the mugs were chipped or cracking, so didn't use those. - The plastic dish rack was dirty and needed cleaning. - The carpeted bedroom and stairs were marked with stains. Didn't come with bad carpet odour though, just a bit unsightly. - There was too much furniture in the living/dining areas or the pieces were too big for the space, so we had to dodge furniture as we moved around. I ended up rearranging things to make the space functional: pushed the recliner out of the way of the stairs, pushed the dining table so that the end chair facing the window could be used. The small living area had 6 dining tables, 3 bar stools, and a full sized dining, coffee and end table - no shortage of options for a place to sit here! - The TV is placed really high so you have to really tilt your head to see it from the couch. Another thing that was fine for us but might be a consideration for other travellers is that there are 2 bathrooms, neither of which are on the main floor. You'll get lots of exercise walking up and down stairs.…
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katie Wallace, Marketing at Sooke Harbour Resort and Marina
Responded Sep 24, 2020
Hi ItchyFeet000000, Thank you for choosing to share your candid remarks. We are happy to hear that you found our beds comfortable. We have passed on your review to our General Manager so he can speak to the housekeeping team about the concerns you’ve raised. We are committed to offering all our guests the most enjoyable stay. Sooke Harbour Resort & Marina has ongoing refurbishment programs every year to keep everything looking up to date and rejuvenated. We appreciate the observations you have made, as it will help us to improve for future guests. Warm Regards, Rachel Aylesworth Social Media & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$204 - $314 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictSooke
NUMBER OF ROOMS
34
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Frequently Asked Questions about Sooke Harbour Resort and Marina
Which popular attractions are close to Sooke Harbour Resort and Marina?
Nearby attractions include East Sooke Regional Park (4.4 miles), French Beach Provincial Park (0.8 miles), and Sooke Potholes Provincial Park (3.7 miles).
What are some of the property amenities at Sooke Harbour Resort and Marina?
Some of the more popular amenities offered include free wifi, free parking, and a hot tub.
Which room amenities are available at Sooke Harbour Resort and Marina?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Sooke Harbour Resort and Marina?
Yes, free parking is available to guests.
What are some restaurants close to Sooke Harbour Resort and Marina?
Conveniently located restaurants include Route 14 Sooke, West Coast Grill, and The Stick In The Mud Coffee House.
Does Sooke Harbour Resort and Marina have any great views?
Yes, guests often enjoy the harbor view available here.