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Hotel Universel

Certificate of Excellence
Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
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260 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Niagara Falls, Canada
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel. Friendly staff even to english speaking guests. Has a water slide which the kids enjoyed. Hot tub was ok. Just warm. Family breakfast added for extra 40 dollars. Not bad for buffet but not really worth it. Free for kids under 6 which is a good thing. Will definatly return to this property. For those with older kids... More 

Helpful?
Thank Cheryl R
Merrickville, Canada
Level Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recommend you spend the extra $ for a newly renovated room: clean, modern, fresh. Con: absolutely packed with guests made the pool next to impossible to enjoy and the check-in and check-out process much too lengthy. Con: pillows poor quality

Helpful?
Thank J L
Dartmouth, Canada
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We have discovered the secret location for many a military family travelling between the Maritimes and Ontario--takes pets, good food, great atmosphere and a waterslide! Plus the spa is there, not time to enjoy it on this trip but we will stop again guaranteed!

Helpful?
Thank Kerritea
Mississauga, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Not impressed. Hotel lacks class and poor service. Room AC operated poorly and hotel lacked empathy for patrons, didn't feel welcomed at desk or hotel. Had drinks at bar and service was poor with no one present most of time in bar. Was it a lack of being a quebec speaking person, felt like that wa the case

Helpful?
Thank lnovia
Toronto, ON
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night while traveling from the Maritimes back to Toronto. Was an excellent choice to place - new, modern, tons of ammenities (the pool and spa are amazing). Rooms were extremely clean, modern, had a ton of plugs for our devices. Only thing, it was a very busy place, so the pool can get loud. Make sure, unless you... More 

Helpful?
Thank tengguat
Timmins, Ontario, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stopped here for a night on our way to the Gaspé mainly because they were pet friendly (which they are). Busy hotel with lots going on including a popular pool with waterslide. Has a couple of restaurants and a bar which we did not try but they looked pretty good. Room was fine and had a small fridge (which didn't... More 

Helpful?
Thank Andrew W
Pembroke, Ontario, Canada
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

great room , staff were polite and helpful, gave us a private garage to park our Harley in , priced right ........I recommend this hotel to any and every one . comfortable, clean, spacious, courteous staff

Helpful?
Thank Kerry A
Montreal, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at Universal hotel for one night, after a long trip with the kids. The front desk was very attentive and the premises were very nice. The kids loved the indoor pool. The room was very cleaned, very well maintained and I was surprised for the quality of bath towels ! I would stay there again for sure.

Helpful?
Thank Luciana A
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel had plenty of parking. We had a room in the old section and our room showed its age. Our room could of been cleaner. Visited the pool and kids were definately enjoying the slide. I wouldn't stay here again since another hotel in the area looked better. Ask for a room in the new section.

Helpful?
Thank Vickie T
Boston, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Universel during the Quebec portion of an Eastern Canada road trip. I selected the hotel because of the spa facilities and pool area, which has a water slide. Unfortunately, neither the spa, nor the water slide were open during our stay. We were able to use the pool, but had to endure loud construction noise while... More 

Helpful?
Thank Jess_S_10000000
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 220-room hotel in Riviere-du-Loup including 51 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting. ... more   less 

Additional Information about Hotel Universel

Address: Boulevard de l'Hotel-De-Ville | 311, Riviere du Loup, Quebec G5R 5S4, Canada
Location: Canada > Quebec > Riviere du Loup
Price Range: $96 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Universel 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Universel Hotel Riviere Du Loup
Hotel Universel Riviere Du Loup, Quebec
Hotel Style:
#3 Business Hotel in Riviere du Loup
#6 Romantic Hotel in Riviere du Loup
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