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Traveler (113)
Room & Suite (61)
Pool & Beach (8)

About

#6 of 18 hotels in Riviere du Loup
Location
Cleanliness
Service
Value
Welcome to Hotel Universel Riviere-du-Loup Hotel Universel in Riviere-du-Loup is pleased to welcome you to its brand-new, 301-rooms hotel in Riviere-du-Loup including 81 newly-built units. Hotel Universel offers a complete range of services specially designed to accommodate all the needs of its clientele, both business and tourist. Hotel Universel is your choice hotel in Riviere-du-Loup. We pride ourselves in being able to meet the expectations of all types of travelers with our variety of services and amenities, which is unique for a hotel in Riviere-du-Loup. Our extensive facilities include a state-of-the-art convention centre equipped with the latest in high-tech equipment; our excellent team of experienced lodging and food service professionals will ensure that your activities are an unqualified success. Our team at our hotel in Riviere-du-Loup is at your disposal to accompany you and advise you in organizing your wedding or your business meeting.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
476Reviews
161Photos
3Q+A
66Room tips
Traveler rating
  • 146
  • 191
  • 87
  • 35
  • 17
Time of year
Traveler type
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Popular mentions
If you pass by this town by the Saint-Laurence river, this is the place to stay. Renovated for the most part, i have been staying there ho... probably more the 200 times as a sales rep. Hotel, beds, showers, is A1. 2 restaurants inside the hotel. I have to admit, i have had
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Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 4 days ago
Thank you for your wonderful review. We are happy to hear that you are satisfied with your experience every time you stay with us. We strive to offer great service consistently. We take good note of your review of our restaurant and we will pass it on to the restaurant manager. Reviews like yours are truly a source of motivation for our team. We hope to have the pleasure to welcome you again soon.
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Stayed here for most of a week. Very large facility. Good parking. Staff were helpful when checking in. We called ahead and made a reservation. First impression is that this will be an expensive hotel - mid range price and well worth the money. It was actually cheaper than
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Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded 1 week ago
Thank you for taking the time to share with us, and with our future guests, your honest opinion of your last stay with us. We are glad to know that all when well and that you were pleased by out friendly staff, au restaurant and our overall facilities. We pride ourselves by our high cleaning standard and are please to know that, during your stay, they were met. We hope to have the pleasure to welcome you again soon at Hotel Universel Rivière-du-Loup.
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We stayed here at the beginning and end of our Gaspe snowmobile trip and were very pleased! The staff were all friendly, very nice clean rooms. The Nordic spa was a nice treat for massages when we returned from the trip. Lots of parking for truck and trailer and secure area for
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Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded Mar 10, 2019
Thank you for taking the time to share with us, and with our future guest, your honest review of your last stay with us. We are glad that you had a good experience with us and with our friendly front desk staff and all our facilities. We are always please to hear about our snowmobiler guests as we do our best every year to offer the best possible services. Your comment about the buffet will be passed to the restaurant management team. Reviews like yours are truly a source of motivation for our team. We hope to have the pleasure to welcome you again soon.
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Just staying for one night while driving out to St. John's NFLD, I departed from Ottawa at 9:30 am & pulled in to the Hotel Universal at 5:30 pm.. very friendly service.. lots of parking, the rooms are older but very clean.. & everything is available.. Keurig coffee machine,
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Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded Feb 10, 2019
Thank you for taking the time to share with us, and with our future guest, your honest review of your last stay with us. We are glad that you had a good experience with us and with our friendly front desk staff and lifeguards! We are also glad that you were able to enjoy a nice quiet evening and enjoy yourself at our Resto-Bar the Rialto. Reviews like yours are truly a source of motivation for our team. We hope to have the pleasure to welcome you again soon.
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+1
Great service hotel its clean room are big enough the restaurant food its really good pool and spa its clean and very nice really relaxing for speeding time in riviere du loup Staff and room service its number 1
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Response from joanna_lortie, Responsable de la réception at Hotel Universel
Responded Dec 1, 2018
Thank you for your wonderful review. We are glad you enjoyed your stay with us as well as the pool area, our restaurants and our friendly staff! Reviews like yours are truly a source of motivation for our team. We look forward to welcoming you again soon.
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Photo provided by managementHotel Universel
Chambre régulière classique sans tapis
Photo provided by managementHotel Universel
chambre régulière excellence
our view
Photo provided by managementHotel Universel
Chambre avec 1 lit king et bain tourbillon section classique
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Do you allow dogs
Sorry I really don't know. You have to call or email the Hotel. During my stay I didn't see any adogs.
0 votes
Do you allow dogs
Yes, they do - there are specific rooms which are rented out to dog owners. The one they gave us was on ground level with patio-door access to the parking lot.
0 votes
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Est-ce que les chiens sont accepté?
L'Hotel Universel de Rivière du Loup accepte les animaux de compagnie.
0 votes
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"Ask the the 500's"
"the rooms facing away from the indoor pool are probably quieter.."
"Ask for a room in the newly renovated section."
"Dog Friendly ground floor"
"learn the geography the hotel!"
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PRICE RANGE
$101 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
universel hotel riviere du loup
LOCATION
CanadaQuebecBas-Saint-LaurentRiviere du Loup
NUMBER OF ROOMS
301
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