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Holiday Inn Express Suites Gananoque

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Holiday Inn Express Suites Gananoque
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396 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Annandale
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Newer rooms Had lots of outlets and USB ports Also had refrigerator microwave combo I expected. Did not use pool. The breakfast ladies were great. They were bombed by the bus people all coming at the same time Then a couple came as the breakfast was over and they served them anyway

Helpful?
Thank maddyrealtor
New York
Level Contributor
28 reviews
24 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is a really well kept place. Rooms were clean and spacious. Beds and linens were comfortable and are situated very close to Route 401. I would definitely say that this isn't an ordinary Holiday Inn Express. Tea was always available which is a plus after a long day out. The only thing was the hotel breakfast boxed eggs were... More 

Helpful?
Thank annachow2016
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Service and price were great. Good location for visiting thousand islands area. Friendly staff and clean rooms. Only 30 minutes from Alexandria bay to visit Boldt Castle. Weather was also great in August. Can't submit with less than 200 so I had to type extra stuff

Helpful?
Thank A TripAdvisor Member
San Diego
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel manager sold one of the 2 rooms we reserved. We made an online reservation a month earlier for 2 rooms, and received email confirmation of our reservation. Upon arriving at the hotel, we were informed that our credit card was not valid so 1 room was sold and only 1 room was available. It was determined that a... More 

Helpful?
1 Thank Pick E
HI_EX_GAN_GM, Manager at Holiday Inn Express Suites Gananoque, responded to this review

Thank you for taking the time to write your review on our hotel. I am very sorry that we cancelled your rooms. On the day of arrival we pre authorize credit cards to make sure they are good. Your credit card declined and we did try contacting you. We kept both your rooms as late as possible but as we... More 

Stratford, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The sauna heats up quickly and is simple and perfect. The pool is tiny and very shallow, but a good reprieve for the kids. The staff are super friendly and a pleasure to deal with. Rooms are comfortable and clean.

Helpful?
Thank TheKarenSD
Fort Myers, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This location was easy to find. The hotel was very clean and the staff were very friendly. The bathroom was spacious and very clean and my bed was very comfortable. Breakfast food was fresh and had a great variety.

Helpful?
1 Thank angelafI3127VG
Toronto, Canada
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Holiday Inn Express Gananoque, Ontario, based on the positive reviews. We decided to change our stay from another hotel in Kingston as this was closer to our cruise location. The hotel was renovated, but we were disappointed with our stay here. At about 3 a.m. on our first night, we were woken rather suddenly by... More 

Helpful?
Thank Ungi2016
IHGService, Guest Relations Manager at Holiday Inn Express Suites Gananoque, responded to this review

Dear Ungi2016, Thank you for your staying with us and providing a valuable feedback. I am glad to know that you have regarded our staff helpful and friendly. I am happy to know that our staff and Guest Relations Team made it a point to make your stay as pleasant as possible. I would like to extend my apologies for... More 

Philadelphia, Pennsylvania
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I'm a picky traveler and had a very good experience at this Holiday Inn. It's very close to the heart of the small downtown area. A very clean hotel with very friendly and helpful staff. The breakfast was included with the price of the room. I wouldn't hesitate to stay here again.

Helpful?
Thank Drumtale
Ottawa, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I checked in on July 31st to celebrate our 40th anniversary. Sharon, the lady on the front desk made reservations for us that evening at a local restaurant when I first booked the room. Upon check-in they informed us we were getting an upgrade because of our anniversary- the suite was great with king size bed, large... More 

Helpful?
Thank Cathy622
Ontario Canada
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Simply stated, this Holiday Inn should be a template for all other Holiday Inns to follow. The staff, particularly Wendy, is everything that a customer service person should be. We stay here on every trip that requires passing Toronto heading east and have been doing so for years. The staff strives to fulfill every request to the best of their... More 

Helpful?
Thank PFD-Canada
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Few Hotels in Gananoque Can Match Our Features The Holiday Inn Express Hotel & Suites 1000 Islands - Gananoque, one of the newest Gananoque, Ontario hotels, is situated in the heart of the Thousand Islands. Our hotel's location is just off Hwy 2 and close to Hwy 401. Leisure guests enjoy the convenience of our St. Lawrence River hotel's location, which is close to historic Gananoque and the Gananoque Boat Line. Day trips to Boldt Castle, scenic cruises, sport fishing and Fort Henry are easily accessible from here. You can test your luck at the 1000 Islands OLG Casino, just 0.5 km away from us. Few hotels in Gananoque, Ontario offer corporate guests a better location than we do. We're halfway between Ottawa & Syracuse and Montreal & Toronto. There are three meeting rooms that can handle up to 200 guests, with catering, video conferencing and A/V equipment for the perfect business event. Naturally, there is high-speed Internet access to keep you connect during your stay in the Thousand Islands. Our hotel's upscale amenities will delight every guest. You can start your day with a visit to the free hot breakfast buffet and relax at the end of it in the indoor pool or sauna. The bright and airy Fitness Centre offers a large TV to make workouts fly by. Our rooms feature a microwave and fridge for added value. Our award-winning Gananoque hotel's location and amenities will make your 1000 Islands visit just about perfect. ... more   less 

Additional Information about Holiday Inn Express Suites Gananoque

Address: 777 King St E, Gananoque, Ontario K7G 1H4, Canada
Location: Canada > Ontario > Gananoque
Price Range: $114 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Gananoque 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Suites Gananoque Hotel Gananoque
Holiday Inn Express Gananoque
Holiday Inn Gananoque
Holiday Inn Express Suites Gananoque Ontario, Canada
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