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The Gananoque Inn and Spa

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The Gananoque Inn and Spa
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422 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Kingston
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We booked a couples massage. It wasn't until after the massage that we noticed they charge $35 more just to be in the same room. Firstly, it was incredibly difficult to book the massage. They are very busy, and have limited hours and usually just have one masseuse at a time. When we arrived we were shown into their parlour.... More 

Helpful?
Thank Stevenholt
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. Our "petite spa" has traditional decor to coordinate with the rest of our history filled inn. While it may not appeal to you our guests comment frequently on the coziness of the spa. This is a very busy time of the year as you noted and we do our best to accommodate both our in-house... More 

Markham, Canada
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

After doing research and sifting through the good and the not so good reviews, I thought I would go ahead and book at the Gananoque Inn and Spa, as it looked quaint and convenient for our family to stay for an overnight visit. So, I went ahead and made the call. Upon calling, a woman answered and when I asked... More 

Helpful?
Thank Markham2016
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Those of us who work in the hospitality spend our days ensuring that our guests are happy. If we have failed you in any way we are even more disappointed that you are! Ours is a family business and it has been our policy to reach out and speak to any guest. We have assumed that this was a "top... More 

Montreal, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We filled ourselves with the vibrant nature, fishing, boating, walking and for the evenings a great sports bar and fine dinning. Lucia handle our reservation with excellent care, and the room was very clean. I saw the owners walking around checking on details, plants and personnel. I strongly recommend it.

Helpful?
Thank SaulC1111
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We do take a very personal interest in the inn and so do our wonderful staff members. Your kind comments are appreciated! More 

Kitchener, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at the Gananoque Inn on August 6th and made reservations in the fine dining room for the two of us and our son and family who were visiting from Calgary. We did not experience a very great dining experience as it took forever to get our meals. And, the waitress did not even ask our 2 grandchildren what... More 

Helpful?
1 Thank Susan C
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Our apologies. I do wish you had reached out to me personally so that I have rectified your problems. More 

Bedford, Massachusetts
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

We stayed in Gananoque on our way back to US from Toronto. We don't like the chains, so we chose this place. It's supposed to be an historic inn, but the main building was burnt down and rebuilt (20-30 years ago?) and it just looked like one of those tired 70's institutions, despite their efforts to make it look cute... More 

Helpful?
Thank s0l_nacimient0
island3c, Owner at The Gananoque Inn and Spa, responded to this review

We are sorry you didn't enjoy your stay. I would encourage travelers to read our other reviews. More 

Richmond Hill, Canada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and stayed 2 nights here and it was absolutely beautiful. So relaxing and quaint. They had bicycles for the guests to take around the small town which was a lovely touch. I do not have anything bad to say at all about this inn. We had lake view and had the greatest time doing nothing sometimes ..just watching... More 

Helpful?
Thank Tee B
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your enthusiastic review. We are so pleased that you enjoyed your stay and we do hope you have the opportunity to return! More 

Oakville, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Traditional room, but very well priced for the location and they serve an outstanding breakfast. If the weather is good, sit on the deck and enjoy the view. We found the staff to be very helpful. We will return.

Helpful?
Thank Sandra G
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We appreciate your comments and hope you will have the opportunity to return! More 

Hampton, Virginia
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

[My wife and I lead a group of 50 seniors from our church on a six-day, charter bus outing to the Niagara Falls, Ontario, Canada with en route stops late in May 2016. This was one of many places we visited during our trip and the review is oriented to our experience travelling by bus as a large group. You... More 

Helpful?
Thank billb-1111
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. We were very happy to host your group and are pleased to know that your appreciated the charms of the historic Gananoque Inn and Spa. More 

Crowthorne, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights, On the return journey back to Toronto, This is very traditional hotel, in a great position, right on the water front, It reminded us of of the typical English Seaside Resort Hotels, The staff are all very friendly, and very attentive, Our Room was very comfortable, and had all the usual facilities, and very peaceful... More 

Helpful?
Thank Russell p
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review and for making us part of your Canadian holiday! More 

Thornbury, Canada
Level Contributor
179 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Inn on August 3, 2016 prior to enjoying the 5 hour tour (including Boldt Castle) around the Thousand Islands. Reception was fast, friendly and efficient. Our room was lovely (#108), with its own parking spot, and a great view of the St.Lawrence, just 10 meters to the dock. The room was modern and comfortable, as was... More 

Helpful?
Thank Nigel G
island3c, Owner at The Gananoque Inn and Spa, responded to this review

Thank you for your review. With its proximity to the water Room 108 is a fan favourite on these hot summer days! We're so glad you enjoyed your stay with us and appreciate your positive comments. More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the banks of the St. Lawrence River, the Gananoque Inn & Spa occupies the original the Gananoque Carriage Works factory. Converted to a hotel in 1896, the historic and charming Inn provides two river front restaurants, private docking, waterfront accommodation, and fireplace and Jacuzzi suites. The Inn is the perfect location from which to explore the 1000 Islands, the nearby UNESCO designated Rideau Canal and Kingston Fortifications. Golf, fishing, island tours, kayaking, cycling, summer theatre and shopping are just a few of the nearby activities. ... more   less 

Additional Information about The Gananoque Inn and Spa

Address: 550 Stone St S | Ontario, Gananoque, Ontario K7G 2A8, Canada
Location: Canada > Ontario > Gananoque
Price Range: $119 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Gananoque Inn and Spa 3*
Number of rooms: 57
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Also Known As:
The Gananoque Hotel Gananoque
Gananoque Bed Breakfast
The Gananoque Inn And Spa Ontario, Canada
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