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Hotel Le Chantecler

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Hotel Le Chantecler
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553 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Montreal, QC
Reviewed 2 days ago NEW

My wife and I decided we needed a short break to get out of the city for a weekend, so Le Chantecler it was. The end result was a very mixed bag - a bunch of little things that really added up. We took the deal that had the buffet breakfast included and we had a room in the original...

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Helpful?
Thank mg2779
kramfors
Reviewed 1 week ago

After reading all the reviews, I had hoped they were wrong but after attending a wedding yesterday, I have to agree with many of them. We knew that our room was in the old section and certainly not updated but the first thing I found upon entering the room was a man's sock laying in one corner behind a chair....

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Thank kramfors
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, We apologize for the discomfort during your stay, as this is exceptionally unusual. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards. We sincerely apologize if this is not what you experienced. We appreciate that you took the time to share your impressions of your stay. Our customers' satisfaction...

Montreal, Canada
Reviewed January 17, 2017 via mobile

It's a rustic hotel from the 1930's. It was clean, friendly staff, and decent buffet breakfast the next morning. In need of a renovation however. Room was very clean but again, old. Bed was comfy and sheets were very white. Setting is beautiful and the view from the breakfast banquet room is gorgeous. I'd stay again. Price was decent.

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1Thank shine5829
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, We are very happy to know that you enjoyed our staff, our breakfast, our room and the view from the restaurant! We look forward to welcoming you back soon!

Ottawa, Canada
Reviewed January 4, 2017

Family getaway to the Laurentians. We ate only breakfast at the hotel and enjoyed the local restaurants for dinner. Lots of activities both on and off-site. Room was simple but clean and comfortable and very quiet. Good wifi connection.

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Helpful?
Thank Ontheroad848
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, We are happy that you enjoyed your stay with us. We look forward to welcoming you back next time you are in the Laurentians.

Ormstown, Canada
Reviewed January 3, 2017

The previous Trip Advisor opinions made us very sceptical about our stay. While the room décor was a little outdated it was much nicer than expected. The shower was nice, no issue getting more towels. The breakfast was good with a great view from the dining room. We had a catered family buffet dinner, there was 30 of us. A...

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Helpful?
Thank Lids1961
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, Thank you for taking the time to review your recent stay with us. We are happy to know that you enjoyed the view from the dining room and your experience in general. We hope we will have the chance to welcome you back next time your are visiting Saint-Adèle.

Reviewed November 20, 2016

Just came back from a 36$/person brunch for a birthday party and was gravely disappointed in both the atmosphere and food. The selection was really substandard for a hotel of this caliber. The food was not really fresh, there was no french toast, waffles, or pancakes, just very bland crepes. There was a poor assortment of cheeses and no jams...

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Helpful?
Thank Angela S
Hotel_Chantecler, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear Angela, We thank you for taking the time share your feedback. We apologize that your experience was not up to your expectation. If you wish at any time you may contact us at 450 229-2476 #643. The satisfaction of our customers is our priority, be assured that the necessary adjustments will be made in the near future. Best regards,

Montreal, Canada
Reviewed October 8, 2016

The hotel needs a serious make-over. Rooms are carpeted with out-dated furniture and poorly maintained bathrooms. Looks and feels run-down. Would not recommend staying over night . Breakfasts are of poor quality - greasy and tasteless. A shame because the grounds are beautiful - especially this time of year with the autumn foliage.

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Helpful?
Thank Daffels
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, In regards to our room conditions, we understand your disappointment and we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. However, we make sure to always provide a quality service and we hope your next visit we will be pleasant. It would...

Montreal, Quebec
Reviewed September 28, 2016

My husband and I recently attended a wedding at Le Chantecler and it was easy to see why the bride and groom chose the venue. It's location by the lake is certainly idyllic. The reception was quite nice, the food was delicious and everything seemed to go according to plan. What we enjoyed less was the fire alarm going off...

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Thank melissagC3434EE
Hotel G, Responsable relations publiques at Hotel Le Chantecler, responded to this review

Dear Melissa, We thank you for taking the time to share feedback on your recent stay with us. We are glad to know you enjoyed the location of our hotel. In regards to the discomfort during your stay, we apologize for this unusual situation. The satisfaction of our customers is our priority, be assured that the necessary adjustments will be...

Montreal, Canada
Reviewed September 27, 2016

Very disappointed. The room was adjoining to another room which we didnt ask for. There was trouble in the next room yelling screaming, fighting and baby crying. The room it self is dated just like the rest of the hotel. Carpets stained and alot of humidity in the room. The supper was average and we were not put in the...

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1Thank chrissycs2016
Hotel G, Responsable relations publiques at Hotel Le Chantecler, responded to this review

Dear guest, In regards to our room conditions, we understand your disappointment and we are pleased to inform you that an updated program of our facilities is under constant development through our hotels, extending over a certain time. However, we make sure to always provide a quality service and we hope your next visit we will be pleasant. It would...

Dorval, Canada
Reviewed August 29, 2016

Our room was clean and comfortable. It definitely was "rustic" with a small window overlooking the roof but was fine and affordable. The hotel and surrounding property was beautiful and the lake was a joy for swimming. Breakfast was expensive but excellent. My only complaint was that there was a wedding at the hotel and the guests insisted upon speaking...

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Helpful?
Thank Diane H
Hotel G, Responsable des relations publiques at Hotel Le Chantecler, responded to this review

Dear Diane, We appreciate your feedback very much. The satisfaction of our customers is our priority, be assured that the necessary adjustments will be made in the near future. We look forward to seeing you again next year!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hôtel Le Chantecler is one of the most beautiful holiday resorts in all of the picturesque Laurentian mountains north of Montreal. Whether you're there to admire Lac Rond, the mountains or the garden, every Chantecler guest is assured of an exceptional view. You'll have access to all the amenities you need to relax and feel at home. ... more   less 

Additional Information about Hotel Le Chantecler

Address: 1474 Chemin Chantecler | Autoroute 15 nord, exit 67, Sainte-Adele, Quebec J8B 1A2, Canada
Location: Canada > Quebec > Sainte-Adele
Price Range: $75 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Le Chantecler 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Le Chantecler Hotel
Le Chantecler Sainte Adele
Hotel Le Chantecler Sainte-Adele, Quebec, Canada
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Le Chantecler staff and other travelers.
2 questions
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Montreal, Canada
7 months ago

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Questions? Get answers from Hotel Le Chantecler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rustic rooms are fine - don't be afraid of the name!”
 of 5 bubbles Ontheroad848, Jan 4, 2017 | Read review
“No where in the hotel are renovated rooms”
 of 5 bubbles chrissycs2016, Sep 27, 2016 | Read review
“Be aware, rustic room is rustic but still very comfortable and clean”
 of 5 bubbles P1213SEdianeh, Aug 29, 2016 | Read review
“Ask view on the lake”
 of 5 bubbles annekarineg, Jul 3, 2016 | Read review
“Another hitel”
 of 5 bubbles markmL3851PZ, Jun 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question