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The Palazzo Montecasino

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Traveler (433)
Room & Suite (61)
Pool & Beach (29)
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Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“beautiful hotel”(53 reviews)
“bird park”(34 reviews)
“monte casino”(85 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,254)
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1,207 results
Traveler rating
819
257
84
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819
257
84
30
17
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All reviewsbeautiful hotelbird parkmonte casinostar hotelrose petalssouth africatop classout of this worldexcellent servicewedding anniversaryexcellent staysouthern sunjohannesburgmontecasinoconciergetuscanyluxury
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1 - 5 of 1,207 reviews
Reviewed 4 days ago

The Palazzo has always been a favorite..nowadays it seems to lack the grand lusture and on appearance looks a little tired and drab...staff are friendly but attention to detail on the geusts requeusts is not there..outside tables are wonky..coffee is served with sugar bowl lids...More

Review collected in partnership with Tsogo Sun Hotels
Thank jamespatrcikb
Reviewed 1 week ago

Fabulous hotel, you will be made to feel like a star! The Palazzo Montecasino is close to a wide range of restaurants and a cinema. It’s also next to a beautiful bird zoo. I love this hotel and would 100% recommend this, especially if you...More

Thank Olivia A
Response from Julian J, Manager at The Palazzo MontecasinoResponded 4 days ago

Dear Olivia A, Thank you for taking the time to complete a review on the Palazzo Hotel. Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay. We are happy that the team were able...More

Reviewed 1 week ago

I treated my fiance with a romantic weekend away. We were so impressed with our free upgrade to a deluxe room. The staff were friendly and helpful and we did not have to lift a finger during our entire stay. Sunday was my fiance birthday...More

Thank Corne P
Response from Julian J, Manager at The Palazzo MontecasinoResponded 4 days ago

Dear Corne P, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memorable experience for you. We will...More

Reviewed 1 week ago

Fantastic eve spent at The Palazzo for my birthday! Thank you so much for the yummy spoils we got in our room after our spa eve. Absolutely LOVED breakfast, amazing spread and equal delicious! Will most certainly be back!More

Review collected in partnership with Tsogo Sun Hotels
Thank Sue S
Response from Julian J, Manager at The Palazzo MontecasinoResponded 1 week ago

Dear Sue S, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memorable experience for you. We will...More

Reviewed 1 week ago

Loved my stay. Everything was just perfect and of high standard. Very friendly and efficient. The breakfast was amazing and enjoyed the ambiance. The most comfortable bed ever, did not want to wake up. I love this hotel.More

Review collected in partnership with Tsogo Sun Hotels
Thank Candy2575
Response from Julian J, Manager at The Palazzo MontecasinoResponded 1 week ago

Dear Candy2575, Thank you for taking the time to complete a review on the Palazzo Hotel. Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay. We are happy that the team were able to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Outdoor pool
Details
Price range
$240 - $353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$240 - $353 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (433)
Room & Suite (61)
Pool & Beach (29)
Dining (20)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
Zodumo N
January 6, 2018|
AnswerShow all 4 answers
Response from gailg816 | Reviewed this property |
Guest had to make there own party I was not there for this period
1
Vote
CosmosFields
March 6, 2017|
Answer
Response from BIlal E | Property representative |
Dear Valued Guest, The pool is not heated at the moment and is dependent on the weather. If the temperature is sunny and above 23 degree Celsius then this facility can be thoroughly enjoyed. Feel free to contact me... More
1
Vote
Phil K
March 5, 2017|
AnswerShow all 4 answers
Response from Julian J | Property representative |
Good day Phil K, Thank you for your interest in our hotel, Not in the hotel directly however there is a theatre in Monte casino complex which is part and adjoining to our hotel. Thanks Julian Joubert
0
Votes
Room Tips
"All rooms are beautiful"
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"Deluxe garden view rooms"
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"Check carefully the room you are allocated has all cupboard doors including those overhead securely fixed."
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"The area is a centre not a hotel"
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