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The Palazzo Montecasino

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854 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Pretoria
Reviewed 2 days ago NEW

Celebrated my birthday with family and friends. Received outstanding service. The hotel looked gorgeous with all the Christmas decorations. We truly enjoyed our perfect overnight getaway. The swimming pool was the highlight as it is very clean and spectacular. The food and service at the hotel is of very high standards. Thank you.

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Helpful?
Thank 288tanjak
Chippenham, United Kingdom
Reviewed 4 days ago NEW

Great hotel and friendly staff - love staying there. Very close to the Casino. Good chauffeur service (although prices a little high). I received a room upgrade so very pleased. Didn't eat in the restaurant as I ate in the Casino (Meat Co a must).

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Helpful?
Thank GrahamMacDonald
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear GrahamMacDonald, Thank you for taking the time to complete a review on the Palazzo hotel. Guest feedback forms a vital role in our operations. Thank you for the great review and I will most certainly pass your comments onto our great team and it is highly rewarding and motivational. I hope we get the opportunity to welcome you back...

Johannesburg, South Africa
Reviewed 5 days ago NEW

Everything was excellent. From the welcome on arrival to the departure. The staff were all kind. My friend and I felt like royalty and were treated as such. The staff were friendly and so was management. The room was beautiful and it was relaxing. I would definitely recommend the hotel to anyone.

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Thank 866miriamg
Köln
Reviewed 6 days ago NEWvia mobile

The hotel and the staff are absolutely wonderful - there is nothing to improve. The rooms are super nice, the breakfast overwhelming and the gardens are beautiful. At the checkin you get a welcome drink and help to lock in into the wlan which is great all the time. The bathrooms have a shower and a tube. Everywhere in the...

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Thank Ikear
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Ikear, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memerable expierience for you. We will pass your kind words to all of our staff for their service rendered during your stay...

Reviewed 1 week ago via mobile

Best service and hospitality in Johannesburg thus far, a quick 30 minute drive from Lanseria International Airport. From the doormen to the barmen, evecicient and ever so helpful. Will definitely return based on an all round experience. Well done Palazzo Monte Casino!

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Thank Ishandra
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Ishandra, It is always encouraging and a great start to the day to receive positive feedback from our guests! Thank you for taking the time to write such a fantastic review. We truly value all comments and they are taken as seriously as we do our service. We look forward to welcoming you back to The Palazzo Hotel when...

Newcastle, South Africa
Reviewed 1 week ago

Stunning hotel with opulent rooms. Service was excellent all round. Expected the breakfast to have a better variety. Beautiful pool surrounded by lovely gardens. Everything that you would expect from a 5 star hotel.

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Helpful?
Thank 514Ravi
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear 514Ravi, Thank you for taking the time to complete a review on the Palazzo Hotel. Your wonderful feedback is highly appreciated and will definitely be shared with the rest of my colleagues. We are glad that the team were able to meet all your requirements and that your entire stay was a memorable one. We hope that your next...

Pretoria, South Africa
Reviewed 1 week ago

To stay in the Palazzo is always a wonderful experience. I never thought they could top their service but, yet again they did it. They made my husband's birthday celebration extra special, memories are definitely made this way. Thank you for a very memorable stay.

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Helpful?
Thank RentiaBrazerVink
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear RentiaBrazerVink, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memerable expierience for you and your husband. We will pass your kind words to all of our staff for their service rendered...

Reviewed 1 week ago via mobile

The Palazzo is an island of greenery, peace and smiles midst in the excitement of buzzing Johannesburg. Having stayed several times at the Palazzo, I was honestly first a little disappointed to be given a room with no view. After my asking at the reception, the team apologized and asked me for a bit of time to see what could...

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Thank Michael B
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear Michael B, Thank you for taking the time to complete a review on the Palazzo hotel. I would like to take this opportunity to thank you for giving us the oppertunity to rectify any concerns you brought to our attention during your recent stay. Thank you for taking the time give us your fantastic feedback and comments. I will...

Kroonstad, South Africa
Reviewed 2 weeks ago via mobile

Great service and perfect place to spend a weekend with family! One of the best hotels I stayed in. Staff is friendly helpfull and the breakfast was perfect. Swimming pool area and gardens are beautiful

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Helpful?
Thank HermanBester
Julian J, Manager at The Palazzo Montecasino, responded to this review

Dear HermanBester, Thank you for taking the time to complete a review on the Palazzo hotel. We truly appreciate your wonderful feedback which you have provided in relation to your stay. Your wonderful feedback will be shared with the team as it proves to be highly motivational and extremely rewarding. We hope that your next visit is planned for the...

A TripAdvisor Member
Level Contributor
7 reviews
5 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

Our first point of call whilst in Johannesburg & I was suitably impressed. Room was lovely, if a little small. The hotel & grounds were immaculate & gave the impression that you were staying somewhere luxurious. We were given a complimentary box of fruit & bottle of champagne which was lovely & unexpected.... We walked to the casino & back...

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Thank A TripAdvisor Member
Julian J, Manager at The Palazzo Montecasino, responded to this review

Good day Valued Guest, The Palazzo is an apt place for a special occasion! We are delighted you chose our hotel to celebrate your honeymoon Firstly let me apologize for the poor service you recieved at the bar and from the breakfast. this is certainly not the level of service we strive to achieve and will use you comments constructivley...

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302 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Recreating the look and feel of old-style Mediterranean glamour, without compromising on modern luxury, the Palazzo hotel is a treat for all of the senses. The 246 beautifully-appointed rooms include Standard, Deluxe, Executive and Superior Rooms as well as King Suites, a lavish, opulent Penthouse and bespoke Presidential Suite. Every room is equipped with all of those small touches that add to your comfort - direct-dial phones, tea and coffee stations, mini bars, 24-room service, free WiFi and electronic safes to list but a few. Highlights to add to your stay include the Mangwanani Spa Boutique, a fully-equipped fitness centre, business centre, Montecasino Entertainment Complex, delicious Mediterranean dining at Medeo Restaurant, relaxing cocktails at Cafe Rialto, conference rooms and many more. Outdoors, a large swimming pool invites you to dip into its cool waters to escape the heat of a long day, while the poolside area beckons hours of relaxation as you let your mind finally unwind from the daily pressures of life. This is the start of your experience at the Palazzo in Montecasino... Book now to discover what else lies ahead. ... more   less 

Additional Information about The Palazzo Montecasino

Address: No. 1 Montecasino Boulevard | Fourways, Fourways 2021, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $195 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Montecasino 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
The Palazzo Montecasino Hotel Fourways
Palazzo Montecasino Johannesburg
Palazzo Montecasino Hotel Johannesburg
Montecasino Hotel
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Questions & Answers

Here's what travelers have asked, with answers from The Palazzo Montecasino staff and other travelers.
7 questions
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over a year ago
over a year ago

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Questions? Get answers from The Palazzo Montecasino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 434 has great views, is quiet and above the restaurant and gardens.”
  • View from the breakfast area
  • View to the Right from room 434
  • View to the left from room 434
  • Tea and Coffee Making
  • Bathroom
  • Seating and Work Area
  • Bedroom to Room 434
 of 5 bubbles OldVillain, 3 weeks ago | Read review
“Check the room size and confort before signing in”
  • AC blowing straight to the bed... Good luck!
 of 5 bubbles VincentPommier, Nov 1, 2016 | Read review
“Pool view rooms are lovely”
 of 5 bubbles 964pera, Sep 26, 2016 | Read review
“Exec room overlooking the pool”
 of 5 bubbles JTS237, Sep 8, 2016 | Read review
“We were upgraded to a Junior Suite but do not consider it worth the extra expense as it is exactly the same as a Deluxe room, just larger”
 of 5 bubbles Quiddity, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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