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Chartwell Castle & Guest House

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Chartwell Castle & Guest House
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Sandton, South Africa
Reviewed 1 week ago

Just wanted to say a special Thank You to Clinton for all your help in making my daughter's wedding a success. Everyone was impressed with the venue and set-up and thoroughly enjoyed themselves. Thank you again. Mohamed

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Helpful?
Thank samiroodeen
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We at Chartwell Castle are so humbled at your positive feedback and for letting...

Reviewed 1 week ago

We had booked out the entire establishment rooms for our wedding, and used Chartwell Castle and Guesthouse as our venue for the wedding as well. Firstly, Clinton, the GM was absolutely incredible! He tried to make sure that our experience was relaxed and without stress. He listened to every need and request and found solutions to make that happen for...

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Helpful?
Thank Kc C
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Andile, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we so humbled at your positive feedback. Great comments and to be part of such fruitful memories just give us so much purpose to what we do,...

Reviewed 4 weeks ago

It was one of those really rough days and we decided to head out of the city. The first place that came to mind was the Chartwell Castle. This is a place with great memories from the past. It was the perfect tonic. The stress of the week disappeared the moment we entered the gate. We had the most wonderful...

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Helpful?
Thank SGPM007
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Guest We at Chartwell Castle are humbled at your positive response. Thank you so much for taking the time to post these wonderful comments and we look forward to welcoming you back on your next visit. Kind Regards Clinton Habelgaarn

Sydney, Australia
Reviewed 4 weeks ago

What a wonderful experience. I had the a very stressful day and needed to relax. After arriving we were treated so well. Our room was incredible and soon after arriving the stress was gone. It's a very quick drive from the centre of Joburg but feels like you are well out in the country. The service is amazing, Clinton and...

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Helpful?
Thank S G
Reviewed February 5, 2017 via mobile

What a week it has been. With hundreds of messages complimenting me on the most romantic proposal most have seen. I can only thank Chartwell Castle! With its already perfect setting , I didn't have to do much, yet the staff still went the extra mile to make our special day more unique and memorable. Clint and team, I really...

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Helpful?
Thank Chris R
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Christopher, Thank you for taking the time to provide us with feedback. We are delighted that you chose Chartwell Castle and Guest House for this special day. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We at Chartwell Castle are so humbled at your positive feedback and for...

Reviewed January 16, 2017

We had our wedding here in the first week of Jan. It was pouring with rain and everything seemed to be going south but that was not to be! Clint - the manager - and the staff came to our rescue. The place is picturesque, the staff and management is very understanding and accommodating, the venue is awesome and big...

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Helpful?
Thank Hans M
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We at Chartwell Castle are so humbled at your positive feedback and for letting...

Lilongwe
Reviewed November 27, 2016

My second time after huge medical procedures for recovery. Area is tranquil, quite and well situated for Hospitals, malls, restaurants etc. Staff very helpful and extremely pleasant. Rooms are very neat, well laid out and comfortable.

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Helpful?
Thank 769grantl
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay with us. I would like to apologize for the delay in my response. As service professionals in the hospitality industry we continually strive to offer good service and meet our guest expectations. We at Chartwell...

Western Cape, South Africa
Reviewed November 19, 2016

Poor really where disappointing, We saw so many good reviews on their fb page yet it was just the opposite. The grounds are great witjh loads of potential yet we discovered potential is all it has for now.... The staff really tried their best to accommodate us where they can but one can see their resources are far and in...

Review collected in partnership with this hotel
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Helpful?
1Thank D9933J
Clintonh1, General Manager at Chartwell Castle & Guest House, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay. We value your good and bad feedback. Firstly I would like to apologize for the delay in my response, which was delayed because your feedback has not been taken lightly. We are so sorry about your experience which was a major concern that...

San Francisco, United States
Reviewed July 29, 2016 via mobile

Our family stayed at the castle for a night before And after a safari. It is a beautiful property with lovely grounds. You really feel like you're in an ancient castle. The hedge maze was fun for the kids. The only drawback is that the property is a bit remote. You have to take a taxi to get food, although...

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Helpful?
1Thank Scott D
Gaborone, Botswana
Reviewed July 7, 2016 via mobile

We decided to stay at Chartwell Castle after stumbling across it on google. We had a very pleasant stay in lovely surroundings. The housekeeper Esther was very welcoming and looked after us throughout our stay. The rooms were clean, tidy and warming on a winters weekend. We were the only occupants which was a shame as it was extremely quiet....

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1Thank garychequer
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Amenities

Additional Information about Chartwell Castle & Guest House

Address: 1 Hood Rd (Cr. Watercombe) | Chartwell West, Fourways 2068, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Fourways
Price Range: $62 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chartwell Castle & Guest House 4*
Number of rooms: 5
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Questions & Answers

Questions? Get answers from Chartwell Castle & Guest House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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