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BEST WESTERN Airdrie

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BEST WESTERN Airdrie
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201 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Prince George, Canada
Reviewed today NEW

Good room, great breakfast, tiny pillows and shower squeeled when turned up too high. Hot water for bath seemed take a while but for shower was fine. Asked for late check (2pm)out but was asked 3 times are you ready to leave (not quite that way but you know what I mean) so checked out a bit sooner that wanted...

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Thank M8197TQgrizzy
Edmonton, Canada
Reviewed 6 days ago NEW

Easily accessible hotel near Calgary and International airport. Well maintained, dog friendly, spacious rooms and lovely dining room with included breakfast. Just off Hwy 2 and within walking distance to many restaurants and services. Great stop off for us as we were travelling with 2 medium sized dogs who were warmly received at the hotel.

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Helpful?
Thank 2Cannucks
Butte
Reviewed 1 week ago

The staff here make any shortcomings in the hotel disappear with their friendly and helpful attitudes. The rooms are very clean and comfortable with lots of pillows to choose from. My complaints were so minor as not to be mentioned other than an elevator whose clunk worried us. But I would definitely stay here again!

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Helpful?
Thank Wanda K
Lethbridge Alberta
Reviewed October 23, 2016

We stayed here one night on our way to Red Deer . Placed looks older , but everything was very clean. The parking lot had good lighting , car felt safe out there. Queen bed looked more like a double, it was fine The pillow selection was real good The breakfast in the morning was great . I had cheese...

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Helpful?
Thank RudiToGo
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi RudiToGo, Thank you so much for staying with us we truly appreciate you. I want to take this opportunity to let you know that we are going to be doing some great renovations over the next year and we would love to have you come stay with us and hear what you think. I am so glad that you...

Calgary, Canada
Reviewed October 18, 2016

The hotel is a bit outdated but clean and the hotel staff were very friendly and helpful. The lounge staff were brutal. We received somewhat good service from the one girl on the Friday night but that was about it Myself, my partner & other guests were completely ignored the other 3 visits to the lounge and had to approach...

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Helpful?
Thank SammyGirl1968
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

SammiGirl, I am so sorry that you had a negative experience in the lounge. That is not how our staff are trained. I have relayed your message to the manager, who had a retraining session with all of her staff. I am pleased that you did receive better service from other departments. I hope that you will take the opportunity...

Edmonton, Canada
Reviewed October 11, 2016

Arrived at the hotel on Friday and stayed for 3 nights. Was served bacon for breakfast during the entire 3 day stay. Had a shower and by the time I was done, was standing in 3 inches of water because the tub would not drain. Tried to use the hot tub Friday evening and the water temp. was so hot...

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Helpful?
Thank 282janiceh
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

My sincere apologies for the horrible experience you had at our property. We do not take this lightly. I have spoken with my maintenance manager and the issue was fixed right away. I also want to take this time to invite you back as we are going through some major renovations next year and we would love to get your...

Edmonton, Canada
Reviewed October 3, 2016 via mobile

Great king suite. HUGE! Very clean! 2 TVs one in bedroom one in sitting area. HUGE bathroom. 2 sinks! I am so staying here again. Costs lot less than Calgary. Staff was friendly. Check in fast and easy. we were very tired from a 3 hour drive from Edmonton and just needed to get to our room and relax.

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Helpful?
Thank Haki133
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hey Haki133, I am so thrilled that you enjoyed the king suite. Its definitely a favorite room in the hotel. We enjoy spoiling our guests and we look forward to seeing you again. Our Guest Ambassadors are a great part of my team and they understand that all you want to do is get to your room and relax, so...

Reviewed October 1, 2016 via mobile

I have now stayed at this hotel at least 3 times in the last year. The last two times Gary checked me in. His service is top notch and I appreciate the bottle water and snacks at check in. Hotel is not new but clean and nice. I was made welcome from all of the staff. Highly recommend this hotel.

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Thank Ben I
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Ben, Gary is an amazing Guest Ambassador and he exemplifies what guest services should be. We appreciate you taking the time to give as a shout out but most importantly to recognise his hard work. I am thankful that you enjoyed your stay with us and we thank you for being a Best Western Reward member. Please pay is...

Edmonton, Canada
Reviewed October 1, 2016 via mobile

I've been at this location few times already and the experience of our stay was amazing. Gentleman who works at the front desk by name Gary made our stay very memorable. What made me feel really good is he remembered our little pups name . I would definitely return with my family. Thank you Gary for always making us feel...

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Helpful?
1Thank moreen2
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

On behalf of Gary, we want to give you a huge virtual hug for the lovely kind words. Gary has been a new member of my team but he has exceeded every expectation that we had given him. He is a great Guest Ambassador and we are blessed to have him. We look forward to seeing you again and have...

Edmonton, Canada
Reviewed September 29, 2016

Gary at the Front Desk, the General Manager, Farah, and Cheyenne in the restaurant, were all friendly and helpful. We felt welcome and that our business was valued. Did I mention that supper was terrific? And even though the hot tub was not working that evening, the hotel Made It Right. We Appreciate the extra effort - above AND beyond!

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Helpful?
Thank Mary M
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

HI Ms Mary, Thank you so much for the lovely words and I am so glad that we could make this trip a better experience than the last one. My team is truly amazing and I am so blessed to have them with me. They truly love what they do and it shows. We are looking forward to seeing you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access

Additional Information about BEST WESTERN Airdrie

Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Location: Canada > Alberta > Airdrie
Price Range: $66 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airdrie 2.5*
Number of rooms: 60
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Also Known As:
Airdrie Best Western
BEST WESTERN Airdrie Alberta
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Airdrie staff and other travelers.
2 questions
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Questions? Get answers from BEST WESTERN Airdrie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room with a Balcony”
 of 5 bubbles Sweetnyss, Feb 7, 2016 | Read review
“Rooms were in the interior tower. quiet.”
 of 5 bubbles 30rital, Nov 13, 2015 | Read review
“,Ask for room on the 3rd floor to ensure a quiet stay.”
 of 5 bubbles jow188, May 10, 2015 | Read review
“Stay away from this hole in the wall.”
 of 5 bubbles 454vicn, Feb 18, 2015 | Read review
“south facing room i had got pretty hot with the sun.”
 of 5 bubbles 284samc, Dec 9, 2014 | Read review
5 of 5
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