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Element Vancouver Metrotown

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Traveler (302)
Room & Suite (134)
Dining (20)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Energize in a smarter space. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly Bed®, and more, all thoughtfully arranged to rejuvenate you for work or play. Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Contact
5988 Willingdon Ave, Burnaby, British Columbia V5H 0E5 Canada
Getting there
Vancouver Intl Airport8 mi
Abbotsford Airport32 mi
Metrotown7 min
Patterson8 min
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Reviews & more
368Reviews
371Photos
13Q+A
80Room tips
Traveler rating
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Popular mentions
We really enjoyed our short stay, the staff was very friendly, the hotel is very clean and the room very comfortable, we will be back for sure and we highly recommend this hotel. From the outside it does not look like a hotel. The location is very convenient.
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Response from Tour00510592180, Front Office Supervisor at Element Vancouver Metrotown
Responded 2 days ago
Dear Chantal Z, Thank you for your honest feedback. We strive to provide the best service as we can to all our guests like you, and we are excited to hear that we were able to leave a positive lasting impression with you! Please let us know the next time your travels bring you back to Burnaby and hope to see you soon!
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This is a geat hotel, I enjoy staying here when I'm in town, I find the hotel very comfortable and easy to relax with excellent facilities. Its conveniently located with the skytrain and the professionalism of the staff is exceptional.
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Response from Tour00510592180, Front Office Supervisor at Element Vancouver Metrotown
Responded 1 week ago
Thank you for your positive feedback, we are glad to hear that you had a pleasant stay and we welcome you back to the Element Vancouver Metrotown the next time your travels bring you back to Vancouver.
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Element Metrotown is a good family option in Burnaby. We stayed there for an event in Burnaby 2 adults and 2 kids in a 2 queen room -- this is not close to downtown Vancouver so reviewers who were surprised that they would need to train into the city shouldn't be surprised. It
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Response from Tour00510592180, Front Office Supervisor at Element Vancouver Metrotown
Responded 1 week ago
Thank you so much for positive feedback. We appreciate your honesty and would love to welcome you back to the Element Vancouver Metrotown when your travels bring you back to Vancouver.
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Overall, Element is an excellent hotel! We particularly liked the friendliness of the front desk and cleaning staff. Special props to the front desk staffer, Andrei, who went out of his way to be helpful and accommodating. We stayed 4 nights and found the place was contemporary,
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Response from Tour00510592180, Front Office Supervisor at Element Vancouver Metrotown
Responded 2 weeks ago
Thank you so much for staying at the Element Vancouver Metrotown. We are thrilled to hear that you had such a positive experience with us and we definitely welcome you back when your travels bring you back to Vancouver
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The apartment was clean and modern and suited our needs as a family. There isn't a huge amount of room in the apartment but the beds and pillows are comfortable and even the sofa bed was not too bad. The apartments offer a balcony BUT the lock on the balcony is not safe when
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Amazing views from our hotel room (great views from the 5th floor buffet as well)
Clean and wonderful shower with removable shower wand.
部屋からの眺め。左奥はショッピングモールMetropolis、右はCrystal Mall
シンクや電子レンジもある
1 Bed room
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12345627
Dear Ravichandran65, Thank you for your interest in Element Vancouver Metrotown and for being a valued Platinum member. Platinum members earn three Starpoints for every US dollar spent on eligible stays. You can choose a welcome amenity of bonus Starpoints or a credit in our Restore Pantry. Based on availability at check in we will try to provide an upgrade for your stay. You also receive complimentary premium internet access. We do offer Rise our complimentary breakfast for all of our guests. Amenities in the hotel include indoor pool, sauna, hot tub, Motion fitness centre, Restore pantry for supplies and Resource our business centre to name a few. We hope we have the opportunity to welcome you. Sincerely, Paul Gallop General Manager
1 vote
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Dear SuzNamJoe, Umbrellas are available at the Front Desk for guest use. Hopefully they won't be needed when you stay with us! Sincerely, Paul Gallop General Manager
1 vote
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is there a car park for hotel guest? how much is it per night>?
Dear roverbon, Yes we have guest parking available on levels P1 and P3. The charge is $15cdn per night including taxes. You just need to provide the front desk with your license plate number at check in and it will be added to your bill. Sincerely, Paul Gallop General Manager
0 votes
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Is the pool warm?
Hello April M., We have a heated indoor pool on the 5th floor along with a sauna and a hot tub. Hope you have the chance to stay and enjoy the hotel and the amenities. Sincerely, Paul Gallop General Manager
0 votes
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123
"we were on the 9th floor and it was really quiet"
"Higher floors - great views"
"Try a differnt hotel."
"Our corner suite is bigger and more space"
"Mountains view is worth it."
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12345616
PRICE RANGE
$133 - $311 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaBurnabyMaywood
NUMBER OF ROOMS
169
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