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Hilton Vancouver Metrotown

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Traveler (428)
Room & Suite (215)
Dining (28)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Great View
HOTEL CLASS
Hotel links
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Hotel deals
1,711Reviews
459Photos
24Q+A
100Room tips
Traveler rating
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Popular mentions
Great stay at the Hilton! My room was very clean and available early, which made my arrival really nice! The location to the Metrotown Mall is super convenient and the movie theatre was a plus! We had a great stay and look forward to the next time!
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Review collected in partnership with Hilton Hotels & Resorts
Hotel's Favorite
We spent few nights here during Christmas visiting family. We booked a room with lounge access. Due to the holidays, the lounge on the upper floor was closed. Breakfast and the afternoon happy hour were moved to the breakfast room. Selection was good. Our room is quiet and
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Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 3 weeks ago
Hello dougs007, Thank you for taking the time to share your comments from your stay with us! I am very pleased that you enjoyed your room and experience. We have a great team and Lavery is a great example of the passion they have to take care of our guests! I have ensured to pass along your comments to him. We look forward to seeing you again soon! Cheers, Michael
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Adjusting for the price point, I've had better stays in motel. Service was pleasant, room was clean, bed was very uncomfortable/cheap. Internet basically didn't work, I found that my mobile data was more reliable. It wasn't awful, it was just a very sub par experience that
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Review collected in partnership with Hilton Hotels & Resorts
Response from SergioM6194, Honors Champion at Hilton Vancouver Metrotown
Responded 4 days ago
Good day Sightsee40999749334, Thank you for taking the time to complete your review on TripAdvisor. I’m sorry you were not completely satisfied with your stay with us. I have had our maintenance and IT support dispatched to your room to rectify the WiFi issues and should now be resolved. We do try to align our pricing with what is available in the current market. Sometimes city wide events may cause a spike in pricing but I would love the opportunity to welcome you back should your travels bring you back to the area in the near future. We are well underway with reimaging our rooms and would be more than happy to assist with any upcoming reservations. Feel free to contact me at: Sergio.Moyer@hilton.com Warm regards, Sergio Moyer Honors Champion
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I stay at this hotel on business. The rooms are clean and the hotel is doing a renovation. The breakfast is excellent and lounge is good as well. The staff do a great job. The hotel is close to Metrotown Mall.
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Response from MichaelF8905, Director of Operations at Hilton Vancouver Metrotown
Responded 5 days ago
Hello BuriedTreasure, Thank you for taking the time to leave your great comments from your recent stay! I am pleased you enjoyed yourself while you were with us and we look forward to seeing you again soon! Cheers, Michael
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This is by far the most professional Hampton that I’ve stayed at. It punches far above its class. From the front desk to the rooms - Dripping with quality. I’m in a Hilton hotel every week and this is among the best.
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Review collected in partnership with Hilton Hotels & Resorts
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Hello Tourist64192160297, Good question, it does come up quite frequently. The legal age in BC is 19 so you have to be minimum 19 yrs old. The person who books the room with a credit card must be there at check in, with the card, for the hotel to verify it. I hope this answers your question.
0 votes
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Hello Arubalisa, The Opal or Executive Lounge offers a hot breakfast selection Monday to Friday 6am to 9am & Saturday & Sunday 7am to 10am. Items include a rotating selection of eggs, bacon, pork sausage, pastries and fresh fruit along with juice and hot beverages. We offer a hot food selection in the evening Monday to Sunday 5pm to 9pm that includes a rotating selection of 2 hot items, snack items, and cold appetizers. The Opal Lounge accessible 24hours and during the non-service times we offer light snacks and hot beverages. I hope this answers your question. Cheers!
0 votes
The highest floor possible is 18. I am HH member and I was in room 1512 (I choose the room via the Hilton app). This room faces the mall and is on McKay. When I was there in May (2018), there was construction going on across the street.
2 votes
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I used a credit card.
1 vote
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"Ask for a high floor room on the side that views the mountains. Great view on a clear day."
"Explore the local restaurants like Sushi Garden on "Kingsway". We really enjoyed the Opal Room to watch the sun rise and set."
"poor front desk service"
"Choose an Executive room not facing the construction site"
"Ask for a room on a high floor and in a corner of the hotel."
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PRICE RANGE
$131 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vancouver metrotown hotel burnabyhilton hotel burnabyhilton burnabyburnaby hilton metrotown
LOCATION
CanadaBritish ColumbiaBurnaby
NUMBER OF ROOMS
283
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