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Hilton Vancouver Metrotown

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Hilton Vancouver Metrotown
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1,206 Reviews from our TripAdvisor Community

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Showing 1,144: English reviews
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed three days pre cruise on route to Alaska and one day post cruise on return. The hotel is well positioned for the sky train for exploring down town with the usual comforts you expect from the Hilton brand. We were travelling with our two friends who like ourselves noted the friendly helpful manner of the staff. Sometimes in... More 

Helpful?
Thank sanny1571
Springfield, Missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This Hilton surpassed our expectations. Extremely helpful staff. The business center had everything we needed to check in for our upcoming flights. The pool area was the perfect place to sit in the sun on a cool day.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Penacook
Glasgow, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We.were 2couples from Scotland heading on cruise to Alaska,we spent 3night before and 1 night after our cruise at this hotel,We found the whole experience excellent from the moment we arrived ,the staff from porters to reception ,resturant and bar staff were so professional and friendly .The location is only a short walk to the Sky train taking you downtown... More 

Helpful?
Thank Tom M
Kent, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For a Hilton hotel, the place was nice, but we expected better service. We decided to order breakfast to our room; we filled out the order card and placed it on our doorknob the night before so that the attendant could pick it up and have the food brought at the designated time the following morning. The card did not... More 

Helpful?
Thank Jason S
Ottawa, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is well located outside of Vancouver. Only 20 minutes from downton by skytrain. Great hotel, friendly staff, the room was wonderful. The breakfast was very good and fresh. I would stay there again

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank briannH129GU
Edmonton, Canada
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Since I travel quite a bit I always appreciate a room where the heating and cooling system works properly, easily and quietly. The system in our room was all of that. We were on the 10th floor away from the elevators (3) and the room was nice and quiet. We needed non-feather pillows and house keeping took care of us... More 

Helpful?
Thank Brian N
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

First time stay at this Hilton, must say it was exceptional, staff were obliging, we enjoyed a suite as an upgrade along with the use of the executive facilities, the hotel is close to Metropolis Mall and Metro Skyrail to downtown. For all who stay Hilton this is one of the best.

Helpful?
Thank Patrick K. L
California
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently located with proximity access to downtown Vancouver and other areas of British Columbia. The check-in process went very smoothly, and we were settled in our room in no time. There is a fee for the underground parking, but it was very reasonable. My husband and I upgraded to a king size executive room, which allowed us... More 

Helpful?
Thank GaeaTraveller
Bodmin, United Kingdom
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at Hilton Metrotown for a four day break. Ideal location for the train station to downtown Vancouver, 20 min ride, and also for the Metropolis Mall (400 shops and food stalls). Hotel room was quiet but pick the higher number rooms and the highest number you can get on the floor as the ice machine is close to the... More 

Helpful?
Thank Sara B
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Sara B Thank you for taking the opportunity in providing feedback on your recent stay at our property. I am very glad to have read that our associates took great care of you; especially Susheel in accommodating that large last minute breakfast group! I will ensure that I pass on this information to him and the rest of the... More 

Vancouver, Canada
Level Contributor
138 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice now, getaways in the city. The property is located right in the middle of metrotown, a big shopping/entertainment area. The staff is friendly and the only drawback is the shared parkade (with a shopping mall) that is both cramped and hard to navigate. Valet parking is the way to go here. Ask for a high... More 

Helpful?
Thank Steve C
ChrisPerna, Manager at Hilton Vancouver Metrotown, responded to this review

Dear Steve C Thank you for your feedback on your most recent experience at our hotel. We value your patronage and the time you took to provide us with this feedback. I do wish to apologize about your experience with the underground parkade. We completely understand where your comments are coming from and are working with the parkade authority on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Reflect social dining + lounge
Reflect social dining + lounge
Cuisines: American, Canadian, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Explore beautiful Vancouver and experience all that the Metropolis at Metrotown, British Columbia's biggest shopping and entertainment complex, has to offer when you stay at the Hilton Vancouver-Metrotown. Located in the City of Burnaby with Vancouver Sky Train only yards away, the attractions and businesses of downtown Vancouver are within easy reach 20 min Skytrain ride.Stay connected and productive in the 24-hour business center or get to work at the large desk in each Guest room. Surf the web with in-room high-speed internet access (nominal charges apply). Watch a movie on the television or listen your favorite album when you connect your MP3 player to the radio alarm clock. Guests staying in one of the hotel's Executive Rooms or Suites enjoy exclusive access to the Executive Lounge, serving complimentary breakfast in the morning and refreshments in the evening. ... more   less 

Additional Information about Hilton Vancouver Metrotown

Address: 6083 McKay Ave, Burnaby, British Columbia V5H 2W7, Canada
Location: Canada > British Columbia > Burnaby
Price Range: $104 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Vancouver Metrotown 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Hilton Vancouver Metrotown Hotel Burnaby
Hilton Hotel Burnaby
Hilton Burnaby
Burnaby Hilton Metrotown
Hotel Style:
#2 Business Hotel in Burnaby
#2 Family Hotel in Burnaby
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