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Holiday Inn Express Hotel Vancouver Metrotown

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Holiday Inn Express Hotel Vancouver Metrotown
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268 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Tokyo, Japan
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A functional hotel, the rooms are not luxurious but they have mostly everything you need and other items are sold at the front desk. Friendly service, free parking and free buffet breakfast with hot and cold items. The driveway is tiny, and the lobby is basic. It had three computer terminals for guest use. Wifi stopped working for us at... More 

Helpful?
Thank Laidback84
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello Laidback84, Thank you for your review. I am pleased to hear you enjoyed your stay. I would like to apologize for the inconveniences with the wifi. I hope you can visit us again. Sincerely, Scott J General Manager More 

San Francisco, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room is as you'd expect for this chain. My main compliant was the bed needs to be replaced as it was way too soft. The mall next to this property is convenient and great for those who want to shop. If you're doing things mostly in downtown (or that direction), it's not the best location as it's ~20 minutes to... More 

Helpful?
Thank OBIE1_13
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear OBIE1_13 Thank you for your review and comments on our hotel. Many of our guests and I find that getting downtown is a lot easier by using the adjacent Metrotown skytrain station. From our property to downtown is less than 20 minutes and no parking issues when you arrive downtown. Of course if you need a car for the... More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here recently and unfortunately had to deal with an unexpected illness. The hotel was conveniently located to the mall and a nearby drug store which was very helpful. The hotel room was extremely clean and the staff were very helpful to ensure that we had what we needed. The breakfast was great - lots of choices. There is... More 

Helpful?
1 Thank maple244
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello maple244, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We surely hope you will visit us again. Sincerely, Scott J General Manager More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We've just checked in and they put us in a room facing road works going on all the night (and for several nights, also started several days ago). We went to ask to be moved but they told us they are fully booked and they can move us only tomorrow. We have booked this room more than 2 months ago.... More 

Helpful?
Thank Silvia V
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Silvia V, We appreciate you taking the time to notify us of your comments. The Metrotown Skytrain station is currently undergoing improvements and renovations to better service our community and surrounding areas. We have listed this information on our website and reservation confirmations to assist others in being aware. I am sorry that you were not aware of this... More 

Calgary, Canada
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in great location, right beside the mall and many restaurants and shopping centers. The rooms are nice and clean, the beds are the best you can get in any hotel, and no complaint about the service. The price was quite high, but it was a busy season and I booked the hotel in the last minute

Helpful?
Thank Jacob L
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello DC, Thank you for your review. We are delighted to hear that you had a pleasant stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Scott J General Manager More 

Canada
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 19, 2016

A unique layout with all the expected amenities. What is extra special about this hotel are the super friendly and helpful staff and the awesome outdoor pool. Every staff member took the time to say hello, whether cleaning, repairing, serving or working the front desk. A very personal service that made us feel very welcome.

Helpful?
Thank iSeeiPlay
Central Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 18, 2016 via mobile

We were very pleased with this hotel. Typical Holiday Inn continental breakfast with yummy cinnamon rolls. Nice breakfast area with a pretty good amount of seating. The hotel was recently renovated and felt modern. Free parking was a definite plus for us and there was always ample spaces. Location was good for a Vancouver vacation. We drove to North Vancouver... More 

Helpful?
Thank Illinifan69
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

Hotel was ok very convenient for a tim hortons coffee in the morning just 20 steps from front door of hotel . Breakfast was ok . Maybe a little bit more selections due to the amount of guests . Beds were great . Dog friendly room so we were very happy to have our little 4 legged girl join us... More 

Helpful?
Thank Gordie C
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Gordie C, Thank you for your kind comments regarding your stay with us. Our hotel is pet friendly and we are pleased that your entire family felt welcome here. See you again. Regards, Scott Johnson General Manager More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2016

Great location. Staff was friendly. Easy access to the mall and easy access to the train. All within walking distance to shops and dining locations. Very clean hotel. Ample parking in garage and breakfast is awesome.

Helpful?
Thank Edmundlee
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Edmundlee, Thank you for your kind words. Our team is very friendly, our guests all comment on that. Pleased to hear that you enjoyed your visit to our hotel. Regards, Scott Johnson General Manager More 

Regina
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 20, 2016

We stayed in this hotel for two nights in June 2016. The rooms are modest but adequate and clean. The rate which was quite reasonable includes breakfast and parking. The parking is a bit tight but manageable. The Hotel is well situated, linked to Burnaby Centre - the major shopping centre in Burnaby. It is also not far from the... More 

Helpful?
Thank George P
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear George P, thank you for your comments regarding our hotel and your recent stay. We are pleased that you found value in our rate which includes internet, parking and breakfast. I will be sure to pass on your comments to Julia. She will appreciate the recognition of her service. Regards, Scott Johnson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Location: Canada > British Columbia > Burnaby > Maywood
Price Range: $112 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn
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