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Holiday Inn Express Hotel Vancouver Metrotown

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Holiday Inn Express Hotel Vancouver Metrotown
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258 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Regina
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two nights in June 2016. The rooms are modest but adequate and clean. The rate which was quite reasonable includes breakfast and parking. The parking is a bit tight but manageable. The Hotel is well situated, linked to Burnaby Centre - the major shopping centre in Burnaby. It is also not far from the... More 

Helpful?
Thank George P
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear George P, thank you for your comments regarding our hotel and your recent stay. We are pleased that you found value in our rate which includes internet, parking and breakfast. I will be sure to pass on your comments to Julia. She will appreciate the recognition of her service. Regards, Scott Johnson General Manager More 

Creston, Canada
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My teen daughters and I really enjoyed this hotel. We were here to shop and the proximity to Metrotown and the sky train station cannot be beat. There is a covered walkway to both (not far to walk at all). I was worried about the noise but did not find this a problem at all. We could not hear our... More 

Helpful?
Thank Titannia99
Kelowna, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and two children stayed at this hotel June 10/2016. Their stay was interrupted by construction noise. Initially staff were not receptive to my families concerns with ongoing noise & disruption. After discussion with hotel management I am pleased to say that the manager more than made up for the initial lack of customer service. I will stay in... More 

Helpful?
Thank deklevad3
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Dennis, Thank you very much for your kind words. I am sorry that our team wasn't able to address your family's concern initially but was pleased that you reached out to us again and gave us an opportunity to make it right. I look forward to meeting you in person on your next visit to the Vancouver area. Regards,... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A new and modern property. Friendly staff, underground parking, very clean and comfortable room. The OVER THE TOP Breakfast was included! There is a heated pool with a fitness center off to the side (note: no hot tub).The hotel is steps away from the sky train, connected to the mall. If you are looking for fast food Subway/Tim Horton’s are... More 

Helpful?
Thank Ryan M
Meridian, Idaho
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room we rented was nice and clean. There was a couple of issues inside the room though. First, the smoke detector detached from the ceiling and was hanging down. With the low ceilings in the rooms I had to keep ducking so I didn't hit it with my head. Second, there were some trim issues inside the room. Some... More 

Helpful?
Thank Sapper0398
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Sapper0398, Thank you for posting your comments. I'm really sorry that there were some maintenance items not taken care of in your room. I will certainly take a look at it and get it fixed. Our team does regularly inspect our rooms so I am disappointed that these items were not fixed before your arrival. I am glad that... More 

Garland, Texas
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We used reward points to stay one night before sailing on our cruise. We found the room comfortable and clean. My husband travels a bit with HIEX so we expect the normal amenities. The breakfast bar was stocked well and did not disappoint. There was a conference happening near by for medical personnel, so it was a busy place. We... More 

Helpful?
Thank mlmalone5
Portland, Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room on the 4th floor was quiet with comfortable beds. The breakfast staff were friendly and ensured that the trays were full despite a very busy holiday weekend. The manager (Mo) made himself available to provide recommendations on places to visit and answered all questions. The hotel is 2 mins from Skytrain station and provided a convenient way to... More 

Helpful?
Thank fornaresh
Regina, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The renovations to the property were just wrapping up. The rooms were spotless and the whole hotel was like new. The rooms were large, and two adults and two children were very comfortable. Rooms were quiet, and our night times were restful. The breakfast provided was good, with an ok selection, but was happy overall. The hotel check in was... More 

Helpful?
Thank DrGreg1963
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello DrGreg1963, Thank you very much for your comments. Our location is definitely very privileged and our staff is just outstanding. we are happy we could make your stay a pleasant one. We are looking forward to having you with us again. Sincerely, Scott J General Manager More 

Victoria, Canada
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 14, 2016

We stayed at this hotel in May with a boys Lacrosse team. This hotel was a great choice. All of the rooms our group had seemed to be large in size and in good shape. Beds were really comfortable and linens were nice. The hotel allows guest to use the breakfast area as a lounge. This was awesome with a... More 

Helpful?
Thank curlergirl
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello curlegirl, Thank you very much for your review. We could not be happier knowing that you had a good experience in our hotel. It's something our staff takes great pride in, so we value your feedback. We hope we can see you again for the next tournament. Sincerely, Scott J General Manager More 

Murray, Utah
Level Contributor
202 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed June 12, 2016

Convenient location (relatively speaking for a car driver), free parking, easy access to many interesting sites. Not far away from the Central Park. Property well maintained and things are pretty new. Swimming pool and gym are fine.

Helpful?
Thank yyyzzz_utah
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello yyyzzz_utah, Thank you for your time to posting this review. Our free parking is definitely something our guests appreciate. Our location is really convenient as you have everything in just a few steps from the hotel. We hope to see you again. Sincerely, Scott J General Manager More 

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd. | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Location: Canada > British Columbia > Burnaby > Maywood
Price Range: $138 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn
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