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Holiday Inn Express Hotel Vancouver Metrotown

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Holiday Inn Express Hotel Vancouver Metrotown
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276 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Honolulu, HI
Reviewed 3 days ago NEW

We stayed here in late September before our cruise out of Canada Place. Our family booked three rooms and the hotel kept us next to each other. I had also requested a quiet room and it was right across the hallway. Great service from the start to finish with the hotel staff. We got excellent restaurant recommendations and google maps/directions...

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Helpful?
Thank spunky_spud
British Columbia, Canada
Reviewed 5 days ago NEW

Nice clean room, king size bed, comfortable but worn. We didn't know construction was being done on sky train across the street from our room. The noise went all night. We changed rooms at 5am to another floor on other side of the building. This one was a smaller room but still ok. Noon checkout (special in winter time?) was...

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Helpful?
Thank Cantfindaname666
Perth, Australia
Reviewed October 23, 2016

Relatively new place right across the road from the sky train. It's fine if you have business nearby. If you're on the side of the hotel that faces the sky train, you can actually hear the train surprisingly well even though there are double-glazed windows.

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Helpful?
Thank mark_mb
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello mark_mb, We appreciate you taking the time to provide us with a feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email me if you wish to discuss your issues personally - gm@himetrotown.ca Sincerely, Scott J General Manager

Smithers, BC
Reviewed October 17, 2016

I quite enjoyed my stay at this hotel. The place was modern and clean. The pool and fitness room was very clean and had all that I needed. The TV channels are bit limited but enough. I found the rooms very dark and even with every light on - it still felt that way. The location is great. It is...

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Helpful?
Thank PAR1BC
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hi PAR1BC, We are happy to hear you had a good experience with us. Our location indeed could not be more convenient, just a few steps from mall, pharmacy, restaurants and everything our guests need. We hope to see you again. Regards, Scott J General Manager

Black Creek
Reviewed October 14, 2016 via mobile

I am a gold member with ihg. I can honestly say, that I have never been treated with this much disrespect as I was at this facility. They refused a 5 night stay as the payment was from the US. So if you are a foreign traveller, which so many are, don't stay here.

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Helpful?
Thank Maxine L
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Maxine L, Thank you for being an IHG Reward Club member. I am sorry that you felt disrespected at our facility. I would like to clarify our payment process because of course we do accept payment from our US guests. As part of our payment requirements, we accept all major credit cards issued in North America. We do require...

Vancouver
Reviewed October 12, 2016

I stayed at the Holiday Inn Express in Metrotown, Burnaby in the 3rd week of September 2016. I requested their top floor suite (they have only 1) so that I could have additional room to entertain a few colleagues upon the occasion of my retirement, and I wanted to be closer to the airport for a morning flight I had...

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Helpful?
Thank Linescrew
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello Linescrew, Thank you for the review. Our suite indeed allows us to accommodate our guests needs very well. We are happy you could experience a great stay. We look forward to having you with us again. Sincerely, Scott J General Manager

Kelowna, Canada
Reviewed October 8, 2016 via mobile

The best thing about this hotel is its proximity to the Skytrain. This allows you to get to all the main attractions in Vancouver. Other pluses include: clean rooms, comfy bed, free wifi, nice staff and also close to Metrotown (large shopping centre).

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Helpful?
Thank xtinecarmen
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello xtinecarmen, Thank you for the 5 star review. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Burnaby and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope...

Toronto, Canada
Reviewed October 6, 2016 via mobile

Stayed here for a week. The hotel is perfectly situated right at the SkyTrain and next to two large malls. We were able to get anywhere easily, right downtown in about 15 minutes. The mall has a great food court so after a long sightseeing day we didn't have to go far in search of food. The room was fine...

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Helpful?
Thank kikibird85
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello kikibird85, Thank you for your review. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of [insert name of your city here] and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day...

Tokyo, Japan
Reviewed September 3, 2016

A functional hotel, the rooms are not luxurious but they have mostly everything you need and other items are sold at the front desk. Friendly service, free parking and free buffet breakfast with hot and cold items. The driveway is tiny, and the lobby is basic. It had three computer terminals for guest use. Wifi stopped working for us at...

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Helpful?
Thank Laidback84
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello Laidback84, Thank you for your review. I am pleased to hear you enjoyed your stay. I would like to apologize for the inconveniences with the wifi. I hope you can visit us again. Sincerely, Scott J General Manager

San Francisco, California
Reviewed August 30, 2016

Room is as you'd expect for this chain. My main compliant was the bed needs to be replaced as it was way too soft. The mall next to this property is convenient and great for those who want to shop. If you're doing things mostly in downtown (or that direction), it's not the best location as it's ~20 minutes to...

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Helpful?
Thank OBIE1_13
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear OBIE1_13 Thank you for your review and comments on our hotel. Many of our guests and I find that getting downtown is a lot easier by using the adjacent Metrotown skytrain station. From our property to downtown is less than 20 minutes and no parking issues when you arrive downtown. Of course if you need a car for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Location: Canada > British Columbia > Burnaby > Maywood
Price Range: $93 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel Vancouver Metrotown staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel Vancouver Metrotown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book room away from sky train street.”
 of 5 bubbles Cantfindaname666, 5 days ago | Read review
“Get a room not facing the sky train”
 of 5 bubbles mark_mb, Oct 23, 2016 | Read review
“Ask for a room opposite from the skytrain. I could hear it all night.”
 of 5 bubbles PAR1BC, Oct 17, 2016 | Read review
“Request the top floor suite with the 2 patios for additional room!”
  • View from one of the 2 patio balconies from the room.
 of 5 bubbles Linescrew, Oct 12, 2016 | Read review
“Ask for ear plugs until the construction across the street has completed”
 of 5 bubbles OBIE1_13, Aug 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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