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Best Western The Westerly Hotel

Orbitz.com$104*
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GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
$104*
$104*
$104*
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Best Western The Westerly Hotel
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601 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Deal, United Kingdom
Reviewed August 8, 2015

spent 2 nights here 27/28 July.checked in early was given a riverside room kingbed with verandah and seating outside 2nd floor. Room was very good comfy bed. Notice a strange thrumming noise from nearby. Went out for Gas/booze crossed over bridge nearby and realise noise was car/truck tyres crossing steel grating in bridge centre.Hotel has put conifers up to deaden...

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Helpful?
Thank ron c
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear ron C Thank you for staying with us. We are glad you enjoyed the comfy bed and veranda to sit outside on. The hotel is in downtown Courtenay which definitely has it's advantages such as access to the River Walk behind the hotel and walking distances to restaurants and shops all without your car. I am sorry the bridge...

Reviewed August 7, 2015 via mobile

Found a deal and booked online. In comments requested fruit a veggies trays for room. Everything was perfect including amazing beds linens and oh so many wonderful pillows. Showers are very nice btw. Much better access. Thank you Westerly Staff K

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2Thank K P
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear KP We are so happy you enjoyed our beds, linens, and pillows. Key essentials in a good hotel and a good nights sleep! Our staff is only too happy to take your experience to the next level. Thank you for a wonderful write up!

Tsawwassen Bc
Reviewed August 4, 2015

We stopped here for an overnight while traveling Vancouver Island. The room was clean and modern with an excellent shower in the small bathroom. The balcony looked out over a river and seemed very pleasant, however the traffic noise was unexpected and quite bothersome. We were offered a room overlooking the hotel parking lot which might be a better choice...

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Helpful?
Thank j9erTsawwassenBC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear 9erTsawwassenBC Thank you for choosing our hotel and taking the time to write about the experience. We are glad the room was to your pleasing. I know how nice it is to have a balcony when traveling to sit outside on. I am sorry the bridge noise was annoying that night. We are in a good location for restaurants,...

Reviewed August 3, 2015

Our night's stay at this hotel was just what we needed. The room was compact but comfortable. The climate of the room, the bedding, pillows and comfy bed, were just right. Dinner at the restaurant was lovely. We were each given a $7 voucher to apply to our meal so that made it extra affordable. I had the lobster ravioli...

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth G
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Elizabeth G It sounds like we hit it out of the park with your satisfaction on all levels of your stay. The voucher is a great addition as you can use it for any meal or beverage. We find it is better than a free breakfast as lots of times people hit the road early and can't take advantage...

Victoria, Canada
Reviewed July 31, 2015

Do not stay here. Booked this scum hotel on the August 2015 long weekend. Was given a room in the filthy, older side of the hotel. The website did not mention this was the old, stinky (stale room with a wet dog smell) and dirty, (filthy carpets and poo smears on the walls) side of the hotel. No fridge or...

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Helpful?
Thank Karma K
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Bob T We are very sorry for all your concerns. It was very disturbing for us to get a review like this. We looked through all are reservations and could not find you. Would you please phone us directly at 250-331-4008 to speak with Corinne our Guest Services Manager so we can sort this out with more information from...

Langley, Canada
Reviewed July 31, 2015

Just came for one night on business, found everything I needed at this hotel. While on business or personal, I would stay here again. rooms were clean, breakfast good, beds great, overall a very good place to stay

Review collected in partnership with Best Western
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Helpful?
Thank Eldon F
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Eldon F I like the title of your review! I am glad it was a one shop stop for your business trip and the rooms, breakfast and beds (all the important pieces) were up for the one night stand!! We look forward to you doing more business in the area and returning to our hotel.

Reviewed July 30, 2015 via mobile

The family suite at the westerly is fantastic! Sleeps 6, has 2 full bathrooms, and super campy beds! Tyler at the front desk was very friendly, and gave us directions to all of our daily water excursions. And Margaret in housekeeping was also very helpful during our stay😀 we will definitely stay here again. Oh and the games room rocks!...

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Thank Connie B
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Connie B We are thrilled the family was such a wonderful experience for you and your family! We get a lot of sport teams in to our hotel so we came up with the idea of the games room so all the kids could have a place to meet and play while the parents had a chance to go...

Nanaimo, Canada
Reviewed July 29, 2015

Twenty of us for dinner and one server. Leona Petrie was fantastic and so humorous. Made our evening! Great food as well. Some issues with room rates, six identical rooms with four different prices. All booked for same event.

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Helpful?
Thank travellor061
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear travellor061 We appreciate you writing about your wonderful dinner party experience at our hotel and the wonderful service you received from Leona. Thank you so much. As to different pricing. It depends on which vehicle you book through. To be really clear about pricing it is best to book directly but don't quote me on that as different websites...

Winnipeg, Canada
Reviewed July 28, 2015

***I travel for a living and stay in many different types of hotels**** I stayed here recently for work. The staff at the check in was friendly. Very fast wifi. Hotel room was a good size and same with the bathroom. The beds were comfortable and I liked how the room had a fridge and microwave. I also loved the...

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Helpful?
Thank Canadawj
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Canadawj We are so happy you were pleased with all aspects of our hotel and it's amenities and services. I love having patios when I stay at hotels so you don't feel so boxed in. Glad you enjoyed the breakfast buffet. We love it and with the voucher it is so reasonable. Thanks for a great review.

Reviewed July 26, 2015

What a lovely evening! Leona Petrie was our server for the evening, and took great care of our huge party of 30+ people. The Sushi was delicious, of course, but Leona was very experienced and managed to handle the "meham" of our large group. Drinks were served professionally, and the meal was timely. I recommend Leona Petrie for my nomination...

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Helpful?
Thank Sarah h
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review

Dear Sarah h Thank you for writing up about your fantastic meal of Sushi and the wonderful work Leona did in delivering in to your group. We really appreciate you taking the time to do this.

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Flying Canoe West Coast Pub
Flying Canoe West Coast Pub
Cuisines: International, American, Bar, Pub, Canadian
Westerly Restaurant
Westerly Restaurant
Cuisines: International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 

Additional Information about Best Western The Westerly Hotel

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: $85 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western The Westerly Hotel 3*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Best Western, Expedia, Hotwire, Priceline, Cheap Tickets, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western The Westerly Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Courtenay, Vancouver Island, Canada
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
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Questions & Answers

Here's what travelers have asked, with answers from Best Western The Westerly Hotel staff and other travelers.
1 question
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Questions? Get answers from Best Western The Westerly Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for plus level or above, they're better located to avoid bridge and road noise.”
vickymX4796DH, yesterday | Read review
“views from the even numbered rooms in the new wing are terrible”
Kate181793, Apr 21, 2017 | Read review
“Suggest asking for a westerly room if you want a nice view of the mountains”
Colin1062, Mar 17, 2017 | Read review
“Stay away from Chalks side if you have kids. There are drunks everywhere and you have to get past them to get to your room”
66karlau, Mar 11, 2017 | Read review
“Go somewhere else”
Gramma57, Mar 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$104* /night
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Prices are for 1 room, 2 adults
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