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BEST WESTERN The Westerly Hotel & Convention Centre

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BEST WESTERN The Westerly Hotel & Convention Centre
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554 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Abbotsford, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

The front desk was eager to get us the best rate and room for our money. My wife left her special pillow in the room when we left and the hotel had neatly packaged and tagged it for her to go back and pick it up.

Review collected in partnership with Best Western

Helpful?
Thank Roland P
Montreal, Canada
Level Contributor
543 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 4 nights here for a conference, place looks it's age. What I don't like is hearing neighbours, especially foosteps that go on forever above you. Pool is not huge but ok. Room was ok but parking was hard to find.

Helpful?
Thank Nicq
Falkland, Canada
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

For the 4th time we have stayed here & the first time I booked through Expedia, I have found out that by booking through Expedia this hotel does not honour their rewards program, offer their food discount voucher & would have discounted the Expedia rate if we had booked through the hotel directly, a $50.00 lesson learned!

Helpful?
Thank bwkyba
Winnipeg, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

location decent, pub decent. front desk and staff very nice. Its not a bad property. But the wifi is overwhelmingly horrible. Am here for the MISA conference & cannot maintain a connection. As i tried to write the review it dropped several times and time of day doesnt matter. Am in a room in the 230 block & its horrible.... More 

Helpful?
Thank Eric4227
Victoria Capital Regional District, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Pool was great ammenities in the room poor, great location. The restauant was overpriced. If your only going to be in a central location near stores, this place would be great. The staff was very nice and the lobby /bar was in the building.

Review collected in partnership with Best Western

Helpful?
Thank Laura D
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay. We were upgraded to the newer building and the rooms are clean fresh and modern. Couldn't hear the traffic either. Staff were very competent and let us check in early too. Would def stay there again

Helpful?
Thank Theresa D
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Theresa D We enjoyed reading such a complimentary review of our hotel and staff. Thank you for staying with us and then writing about us on TripAdvisor!! Please come again. More 

Vancouver, Canada
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

So the story here is they have a new building out front that they show in there pictures. But the majority of there rooms are in the back in the older building. If you want a room like the pictures then your looking at the more expensive room type The new building is great the old one not so nice.... More 

Helpful?
Thank keadyn
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear keadyn Thank you for writing about your concerns and opinions on our hotel. Yes our new wing has the upgraded rooms as to be expected. We have several different price levels according to the room type. When booking you have a choice so you can book a room within your budget. Thank you for staying with us! More 

Powell River, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A decent hotel in a good location. Our room was clean and quiet. Limited local information for dining and staff a little aloof. Wifi was fast though so we were able to get the lay of the land pretty quickly. We will stay here again as they allowed us to have our 2 dogs with us in our room.

Helpful?
Thank Hans E
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Hans E We are glad you stayed with us and were able to have your two best friends with you as well. I am sorry about the lack of information for dining options. Usually our front desk is our best asset and very knowledgable. Could be someone new to the Valley was on staff that night. I am sure... More 

Calgary
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always expect a nice hotel when I book a Best Western and this one is no exception. We stayed in the new wing, very clean and modern. Beds are very comfy! There is a pub in the hotel which is across the way from the new wing, handy! If you are looking for a nice clean and comfortable place... More 

Helpful?
Thank TazaCalgary
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear TazaCalgary Thank you for staying with us and following up with a write up on TripAdvisor. The new wing is very nice and worth the small amount to upgrade. The pub as you mentioned is very handy and we have room service, a lounge and a restaurant on site as well. I will pass on your compliment to Thomas!... More 

Seattle, Washington
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Best Western is located beside the river walk along the Puntledge River in downtown Courtenay. The hotel has a pool and fitness facilities, but we preferred joining townspeople in walking and biking the river walk. We only had to cross the hotel's parking lot to reach it. Our room was located in the older part of the hotel--convenient for... More 

Helpful?
Thank Lotsofnews
Managing O, Managing O at BEST WESTERN The Westerly Hotel & Convention Centre, responded to this review

Dear Lotsofnews You do have lots of news! You managed to touch on several great points about staying at our hotel! The River Walk being one of them. No need to get in your car to enjoy a beautiful outdoor walk along the river to the estuary and bird watching area. As well, lots of shopping and restaurants are within... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Flying Canoe West Coast Pub
Flying Canoe West Coast Pub
Cuisines: International, American, Bar, Pub, Canadian
Westerly Restaurant
Westerly Restaurant
Cuisines: International, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 

Additional Information about BEST WESTERN The Westerly Hotel & Convention Centre

Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Location: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Price Range: $89 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN The Westerly Hotel & Convention Centre 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel & Convention Centre Courtenay, Vancouver Island, Canada
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
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