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BEST WESTERN Cranbrook Hotel

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1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
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1 room 1 adult
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BEST WESTERN Cranbrook Hotel
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215 Reviews from our TripAdvisor Community

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Surrey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I found this hotel to be fairly new. The staff were very friendly yet professional. I never used the pool & exercise room however it did look clean and very nice. The room was very spacious and extremely clean. The internet worked great and quite fast.

Review collected in partnership with Best Western

Helpful?
Thank Michael G
Calgary, Canada
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

119/ night for 2 double beds, tiny bathroom, no free breakfast. We were with a tournament, so we can't complain about the noise, but would highly recommend never accepting a room near the lobby or on the 1st floor, very loud and lots of footsteps and stupid parents who think it's ok to let their kids run and scream at... More 

Helpful?
Thank M T
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Guest feedback is always valued, thank you for taking the time to share your experience. Please accept my apologies for the challenges you encountered during your stay. Tournaments can be an exciting time for visitors. Please know Guest Service Agents are available 24/7 should assistance be required to ensure you have a restful sleep. We hope to see you in... More 

Castlegar, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here January 2016. We met up with your kids and you d grandkids as we both live about 8 hrs apart and Cranbrook was the 1/2 way point. The hotel is clean friendly comfortable. We had a room with a king size bed with a office chair for the desk and a nice leather couch. We only found... More 

Helpful?
Thank SoupBC
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to post your review. I am happy to hear you and your family had a pleasant stay during your visit to Cranbrook. We appreciate your comments regarding the pool and please know that I have shared them with the management team. We look forward to your next visit! Candace West Marketing Manager More 

Vancouver
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is somewhat over-priced for what is available. The toilet in our room was very difficult to flush. The amount of pressure needed was ridiculous. I am Platinum Member and I will look elsewhere because they no longer have a restaurant or lounge and I hate having to risk my life to cross an uncontrolled highway just to get to... More 

Review collected in partnership with Best Western

Helpful?
1 Thank kh1298
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your comments. I am disappointed your stay with us did not meet your expectations. I have shared your feedback with the management and maintenance teams for further review. We hope you will reconsider Best Western Cranbrook Hotel as a destination in the future. Candace West Marketing Manager More 

Great White North
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at a lot of hotels and layout always interests me. I don't think I've ever said to my wife before that a room had such a nice layout that it would make a great master w/ensuite - which is what this was like. Sensible, practical, and modern. It didn't come with a breakfast but we did get a... More 

Helpful?
Thank Saint_Johnny
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your kind review. I’m pleased to hear you appreciated the well-appointed guestrooms and enjoyed your breakfast at Amato's Cafe. We hope to see you back in Cranbrook again soon! Candace West Marketing Manager More 

langley, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very clean hotel, friendly staff, what more could you ask for? Rooms are comfortable and inviting and the hotel is centrally located in town. I travel a lot for business and have become somewhat picky about where I stay and I would not hesitate to recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Laura S
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review and recommendation. I'm glad you enjoyed your stay with us in Cranbrook and appreciated the comfortable, inviting guestrooms. We look forward to welcoming you back again soon! Candace West Marketing Manager More 

Sandpoint, Idaho
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

Everything looked brand new, nice amenities, comfortable bed and the heating system was very quiet, making for a nice night of sleep. No continental breakfast, adequate parking and very polite staff. Perhaps a bit high on price, compared to other lodging options but It was not outlandish for the quality of the room

Helpful?
Thank Bill B
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to share your comments. I'm happy to hear you had a pleasant stay and restful sleep. We hope to see you in Cranbrook on your next visit! Candace West Marketing Manager More 

Qualicum Beach
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

Second time through Cranbrook, this time I had ear plugs with me. Without a doubt the cleanest & nicest place to stay in town. It has a great pool plus slide for kids. Ample easy parking off Main Street through Cranbrook. Lots of local fast food places to eat in easy walking distance & to my surprise the hotel eatery... More 

Helpful?
Thank Redrooster52
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your experience. To be called "best in town" is a wonderful compliment and we appreciate you taking the time to post your review. I'm delighted to hear you enjoyed the hotel's convenient location and amenities. We look forward to your next visit to Cranbrook! Candace West Marketing Manager More 

Calgary
Level Contributor
120 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 11, 2015

Not the cheapest, not the best, but if you are looking for clean and comfortable for the night it will do. It is conveniently located on the strip and within walking distance to lots of places to eat or go shopping. There are mountains all around this area so anywhere you looking has an amazing view.

Helpful?
Thank Kerri P
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for posting your review. I'm pleased to hear you enjoyed the comfortable rooms and convenient location. We hope to see you back in Cranbrook again soon. Candace West Marketing Manager More 

Calgary, Alberta
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 30, 2015

Always wanted to write a review about this hotel, but because I stay there every month it got overlooked. This hotel does not have to use the Best Western tag as they are so far ahead of the competitors it is not funny. Rooms are great, clean and affordable and you are pampered by staff that want you to have... More 

Helpful?
1 Thank Robert H
PrestigeHotels, Marketing Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice accommodation in Cranbrook and for sharing your amazing review. Crystal and her team will be pleased you continue to have a great experience during your stays, I will be sure to pass your compliments along. We look forward to your next visit! Candace West Marketing Manager More 

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