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Days Inn & Conference Centre by Wyndham Cranbrook

600 Cranbrook St N, Cranbrook, British Columbia V1C 3R7 Canada
Traveler (65)
Room & Suite (33)
Dining (11)
Certificate of Excellence

About

#2 of 18 hotels in Cranbrook
Location
Cleanliness
Service
Value
Certificate of Excellence
Extensive renovation completed in September 2015. Nestled amid the Canadian Rockies, this hotel is only 3.5 blocks from Cranbrook city centre. It features a year round heated outdoor swimming pool. Rooms offer free WiFi. All rooms are air conditioned, and are equipped with a refrigerator and microwave. Cable TV is provided for in-room entertainment. Your rate includes wireless internet,complimentary parking and our Signature Daybreak Cafe Breakfast. Included in our breakfast is an assortment of: muffins, bagels, pastries, bread, cereal (gluten free option available), oatmeal, yogurt, fresh fruit, make your own waffles and the very popular made to order omelet station. Freshly brewed coffee and herbal tea selection are available in the breakfast café as well as at our 24 hour coffee station in the lobby. We are 100% non smoking property. Guests can plan their stay in the hotel's business centre. Meeting and function space available and NEW Patio Lanterns Cafe & Lounge & room service!
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
470Reviews
2Q+A
85Room tips
Traveler rating
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Popular mentions
We had to stay overnight in Cranbrook, so we picked Days Inn because we have stayed at Days Inn before and felt confident it would be good, First of all the rate for one night in room with one queen bed, with a low grade couch was $167.04...no senior discount. I know I should have inquired price before I took the room, but honestly, after my truck breaking down ten miles from town and all the stress of getting that taken care of, I was desperate to get a room and rest. Then the next morning, went down for breakfast...that was even worse...a few small pieces of scrambled eggs, not hash browns as indicated but chunks, resembling croutons, and only a few of those, another bin was totally empty, and the one indicating bacon and sausage just had a very few small pieces of bacon. Juice? No glasses, had to use coffee mugs, 1/2 pitcher of apple juice, another half pitcher of cranberry juice, and orange juices none at all....Breakfast was listed as being till 10 am, and we were done there before 9 am...and there were several other couples came in after us and were mulling around trying to find things to eat...not very impressive for a Days Inn.... Sorry this is such a bad review but it really was very disappointing
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Response from jennifert760, General Manager at Days Inn & Conference Centre by Wyndham Cranbrook
Responded 1 week ago
Hi Pat, Very sorry to here your stay was disappointing. We take great pride in the complimentary breakfast we offer and we had a few things happen that morning that affected our normally great breakfast. I promise that we have made the proper adjustments and next time you’re by, you’ll find it more than you expect like the rest of our comments mention. Sounds like you had some frustrations unrelated to the hotel and our goal is to make you feel comfortable and at home no matter what the situation. Jenn Bouchard General Manager
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Our room was spacious and comfortable. The staff were helpful and responsive. We enjoyed the cooked breakfast too. The niggles were the power shorting out and from time to time and some noise from a late night party group around the pool. YMMV
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Had an excellent stay. The staff was accommodating, pleasant, and went above and beyond. The hotel was clean & had a nice ambiance about it. The rooms were clean and very nice. We definitely would stay there again, as well as recommend it! The breakfast was very good and had a great variety, something for everyone.
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Review collected in partnership with this hotel
a hotel of this size in Cranbrook with no a/c made it very hard to sleep at night also very low shower heads made it uncomfortable for someone 6'3" to take a shower lemonade in lobby inconsistent too sour or too sweet or like sugared water, no flavour asked for water to be refilled in lobby took a long time to get done 2 computer desks in lobby, one chair
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Review collected in partnership with this hotel
Response from jennifert760, General Manager at Days Inn & Conference Centre by Wyndham Cranbrook
Responded May 16, 2019
Hi Barry, Thank you for your review. We had an issue with the air conditioning but it is now fixed, I’m so sorry to hear this had a huge affect on your comfort!! We do make our complimentary lemonade fresh in house and thanks for the heads up to make sure we get it more consistent going forward. Our guest experience is very important to us and I’d like to make this right with so you please check your email as I’ve sent you a note. Jenn Bouchard General Manager
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We stayed here for four days mid-April 2019. We came to play in hockey tourney for 14 year olds, and this was a fantastic spot to host 14 year old boys. The staff was always more than accommodating AND patient with all of us. Needless to say, the popcorn was eaten, the boys were loud enough at times and it was all brushed off nicely, but the staff was still there to let them know their place ;) The breakfast was great, (for an included "free" breaky) the made to order omelette bar was my early a.m. highlight for sure. We came and went, always a friendly greeting from the front desk. They were always on top of the popcorn machine, (even in the late hours, thx) We were handed a small conference room for adults in the evening and later hours as to not bother other guests. The boys and all their siblings spent many hours splashing away in the pool and enjoying the area near the pool. We also had a massive BBQ and used both barbecues for an evening for a team and family meal. Thanks. I really wanted to get this review in as were were all floored by your easy going personalities and hospitable staff.
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Response from jennifert760, General Manager at Days Inn & Conference Centre by Wyndham Cranbrook
Responded May 16, 2019
Hi Beaverstreet, Thank you for making time to share your experience on Trip Advisor! We all really appreciate the awesome comments about your stay! We take pride in what we do and it’s always great to know our guests are noticing. See you next tournament Jenn Bouchard General Manager
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PRICE RANGE
$99 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn cranbrook hotel cranbrookcranbrook days inn
LOCATION
CanadaBritish ColumbiaKootenay RockiesCranbrook
NUMBER OF ROOMS
89
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